Each AVTECH 10' Light Extension Cable extends the cable length, and therefore the total mounting distance, of an external light tower from the host Room Alert Signal Tower External ID Box. The light tower mounting distance can be extended in 10' increments by adding one or more 10' Light Extension Cables to the configuration. The maximum extension length that is recommended by AVTECH is 100'. These are custom made cables specifically for this purpose.

NOTE: It may be easier and less expensive to run Ethernet cable close to the desired mounting location of the light tower and then wall mount the Room Alert Signal Tower External ID Box nearby using the wall mount bracket that is included at no charge.

Protect Your IT Facility... Don't Wait Until It's Too Late!

AVTECH products are available for purchase around the world and used in 104 countries, on Antarctica and in space. You can purchase through your favorite reseller *, direct from AVTECH, or online through our store. When ordering from AVTECH, we are happy to accept your organization's purchase order (PO), as well as payment via credit card or wire transfer. All orders ship the same or next business day.

Phone:   888.220.6700 / 401.628.1600  (9-5 EST)

Call AVTECH direct and ask to speak with a 'Product Specialist'. They can take your order by phone for immediate processing or provide you with an immediate PDF quote by email. If you are outside of the U.S.A. or Canada, please ask to speak with an 'International Product Specialist' as they can better address international shipping and customs concerns.


Website:  EnvironmentMonitor.com  (Anytime)

Place your order online at any time through the AVTECH store for immediate processing. International money rates are available online to view pricing and make payment in your local currency. Periodic online specials are available.


Email:  Orders@AVTECH.com  (Anytime)

Send your organization's purchase order (PO), completed and scanned quote form or order instructions to AVTECH via email. We prefer to receive POs in PDF format although can accept Word and Excel formats if necessary.


Fax:   401.628.1601  (Anytime)

Send your purchase order (PO), completed quote form or order instructions to AVTECH via fax at any time. Faxes are received in a secure facility.

NOTE: International orders placed with a purchase order ship when payment is received.

* If your favorite reseller is not presently set up to resell AVTECH products, ask them to contact AVTECH on your behalf. We can set them up to resell AVTECH products in minutes and ship to you the same or next business day. We are happy to work with your preferred reseller.

'Maintenance Support & Update Service' (MSUS) for AVTECH's IT & facilities environment monitoring products is an important type of 'IT & facilities insurance'. If a problem arises, help is within easy and immediate access. This enables your organization to keep the servers, network and entire operation available and running for everyone's benefit. It also allows managers to sleep well at night, comfortable knowing that Room Alert, TemPageR, Device ManageR and PageR Enterprise are on the job 24 hours a day!

During the 'Maintenance Support & Update Service' (MSUS) period, AVTECH will make available to current customers without charge, copies of any appropriate firmware and software updates or enhancements as may be released. Firmware and software updates will be provided via website download (approximately 4-6 times per year) and via CD (normally 1-2 times each year). Updates shall include release notes or revised documentation when it is or may be appropriate. In addition, AVTECH will provide technical support as may be required, new software keys, current product firmware, notice of new products and services, periodic newsletters or update communications and various special offers, which may provide benefit to the licensed customer. Room Alert and TemPageR hardware customers will enjoy full hardware replacement service on the ID box in case it should fail to function properly during normal use (i.e. without tamper or damage). This valuable service insures that current firmware and software versions for products, documentation, as well as technical support and fully functioning hardware, are available to licensed customers during the MSUS period.

MSUS is an annual service that is included for free during the first year when any AVTECH monitoring product is purchased. MSUS is optionally extendable thereafter on an annual basis, paid for in advance. AVTECH automatically sends out renewal notices sixty (60) days prior to expiration of MSUS for easy renewal or cancellation. Failure to renew this service in advance will lead to a loss of the above benefits. Reinstatement after MSUS has expired will incur an additional service fee for reinstatement. Support for sensors is complimentary and based upon current MSUS for the primary Room Alert or TemPageR monitoring hardware being covered. For additional information, please contact AVTECH directly.


Support services are available 9-5:00 EST through the following methods:

Live Chat:      AVTECH.com/LiveChat.htm                   Email:     Support@AVTECH.com

Website:         AVTECH.com/Support                           Phone:     888.220.6700 / 401.628.1600