The Voice Modem w/USB Connect is a 56K Phone/Internet/Fax modem that connects computers to the internet using a dial up telephone connection. When used with AVTECH's Dial Out Plugin for Device ManageR, users will be able to create a new Action/Notification List that will use the Voice Dial Out action when an alert is detected. This action will trigger the Voice Modem w/USB Connect to dial a phone directly and speak the alert text generated by the alert.

The modem is powered by the connected computer with no external power source required.

Protect Your IT Facility... Don't Wait Until It's Too Late!

AVTECH products are available for purchase around the world and used in 104 countries, on Antarctica and in space. You can purchase through your favorite reseller *, direct from AVTECH, or online through our store. When ordering from AVTECH, we are happy to accept your organization's purchase order (PO), as well as payment via credit card or wire transfer. All orders ship the same or next business day.

Phone:   888.220.6700 / 401.628.1600  (9-5 EST)

Call AVTECH direct and ask to speak with a 'Product Specialist'. They can take your order by phone for immediate processing or provide you with an immediate PDF quote by email. If you are outside of the U.S.A. or Canada, please ask to speak with an 'International Product Specialist' as they can better address international shipping and customs concerns.


Website:  EnvironmentMonitor.com  (Anytime)

Place your order online at any time through the AVTECH store for immediate processing. International money rates are available online to view pricing and make payment in your local currency. Periodic online specials are available.


Email:  Orders@AVTECH.com  (Anytime)

Send your organization's purchase order (PO), completed and scanned quote form or order instructions to AVTECH via email. We prefer to receive POs in PDF format although can accept Word and Excel formats if necessary.


Fax:   401.628.1601  (Anytime)

Send your purchase order (PO), completed quote form or order instructions to AVTECH via fax at any time. Faxes are received in a secure facility.

NOTE: International orders placed with a purchase order ship when payment is received.

* If your favorite reseller is not presently set up to resell AVTECH products, ask them to contact AVTECH on your behalf. We can set them up to resell AVTECH products in minutes and ship to you the same or next business day. We are happy to work with your preferred reseller.

'Maintenance, Support & Update Service' (MSUS) for AVTECH's IT & facilities environment monitoring products is an important type of 'IT & facilities insurance'. If a problem arises, help is within easy and immediate access. This enables your organization to keep the servers, network and entire operation available and running for everyone's benefit. It also allows managers to sleep well at night, comfortable knowing that Room Alert, TemPageR and Device ManageR are on the job 24 hours a day!

During the 'Maintenance, Support & Update Service' (MSUS) period, AVTECH will make available to licensed and current MSUS customers without charge, copies of any appropriate firmware and software updates or enhancements as may be released. Firmware and software updates will be provided via website download (approximately 3-4 times per year) and updates shall include release notes or revised documentation when it is or may be appropriate. Older, outdated versions of software and firmware are not available once an upgrade is released.

AVTECH will provide technical support as may be required, advance notice of new products and services, periodic newsletters or update communications, and various special offers. Room Alert and TemPageR hardware customers will enjoy full hardware replacement service on the hardware monitor in case it should fail to function properly during normal use (i.e. without tamper or damage). This valuable service insures that current firmware and software versions for products, documentation, as well as technical support and fully functioning hardware, are available to licensed and current customers during the MSUS period. A gap in MSUS service may void the 100% hardware monitor replacement guarantee.

MSUS is an annual service that is included free during the first year for any AVTECH monitor purchased. MSUS is optionally extendable thereafter on an annual basis, paid for in advance. AVTECH automatically sends out renewal notices sixty (60) days prior to expiration of MSUS for easy, optional renewal or cancellation. Failure to renew this service in advance will lead to a loss of the above benefits. Reinstatement after MSUS has expired will incur an additional $25 service fee and may invalidate your right to our 100% hardware monitor replacement guarantee. Support for sensors is limited to 90 days from the date of purchase. For additional information, contact AVTECH directly or see the warranty information below.


Support services are available 9-5:00 EST through the following methods:

Live Chat:      AVTECH.com/LiveChat.htm                   Email:     Support@AVTECH.com

Website:         AVTECH.com/Support                           Phone:     888.220.6700 / 401.628.1600

AVTECH Software Inc. (AVTECH) Does NOT warranty third-party sensors, accessories or Axis cameras under the 'Maintenance, Support & Update Service' (MSUS). Warranty terms for these products are subject to the manufacturer's warranty terms and conditions. AVTECH choses to offer products from third-party manufacturers in order to present users with a complete solution for their 'IT & Facilities Environment Monitoring' needs. AVTECH choses companies because of their highly reliable, easy-to-use products and commitment to customer service.

To learn more about the warranty on your TRENDnet Voice Modem w/USB, please Click Here