Managed Firewalls and Managed Environment Monitoring with Room Alert

Many businesses recognize the importance of managed network security. Companies and outside IT firms are constantly monitoring their networks and data centers for intrusion or potential issues that could cause data loss or business disruption.

While guarding the network against intrusion is a solid step towards protecting uptime, how many companies are making sure all of the environment factors that affect their network are being monitored as well? Temperature, humidity, flood, power, smoke and other environment conditions can all cause issues leading to outages and business disruption. Environment monitoring should be a key component of an overall monitoring plan.

According to an article in GCN, uninterruptible power supply failure is the leading cause of data center outages; this is followed closely by cyber crime and human error. In addition to those problems, environment factors cause a number of issues as well:

• Water, heat, or air conditioning failure accounted for 11 percent of outages
• Weather conditions caused 10 percent of outages
• Generator failure caused 6 percent of outages

Combined, that makes almost 30 percent of outages caused by environment factors – all factors that are monitored and reported on 24×7 by Room Alert.

If businesses are monitoring network events that can cause disruption, it makes perfect sense to also monitor those environment factors that can do the same. In the end, all of those various factors can all lead to the same thing – downtime, as well as potential data loss.

Managed IT firms that provide firewall security and network monitoring can (and should!) also provide Room Alert monitors so their customers can feel secure knowing that all factors that can cause business disruption are being monitored by a trusted vendor. After over 28 years in business and with products installed in 181 countries, AVTECH is the vendor of choice for customers large and small around the world.

If we use managed firewalls as an example, outsourced IT firms often have a dashboard that can give them an instant view of all of the customers they manage. This allows them to check network health and security alerts to help ensure their customers’ uptime. Our RoomAlert.com Account platform offers the same cloud-based dashboard that can help those IT firms stay up-to-date on all environment factors that could cause network outages or potential data loss.

Offering Managed Environment Monitoring

IT providers often find themselves in scenarios where they update their clients on network events that they’ve detected and helped resolve – it’s not uncommon to notify a client of a server hard drive that was replaced before it failed, or an intrusion from an outside network that could have resulted in a malware infection.

Imagine being able to give notice to your client of a temperature or humidity change in their server room to help prevent network downtime? Or getting an alert that liquid on the floor was detected just a few feet away from crucial network equipment? Detecting these types of environment issues before they have a negative impact is just as important as blocking that malicious network intrusion.

If you are an IT firm that provides managed security and monitoring to your customers, adding managed environment monitoring to your suite of services will make you an indispensable resource to your clients.

Contact us today at 401.628.1600, Sales@AVTECH.com or online to speak with one of our dedicated product specialists. We can quickly show you how offering AVTECH’s Room Alert monitors and sensors, RoomAlert.com Accountand Device ManageR will help you monitor your customer’s critical facilities and assets for temperature, humidity, power, flood, smoke and more, and help grow your organization’s bottom line.