Knowledge Base / Frequently Asked Questions / RoomAlert.com
You may create public URLs for various pages of your Room Alert Account, which can be shared with anyone you wish. This is an easy way to give someone read-only access to specific account data, without granting them access to your organization’s Room Alert Account. Public URLs can also come in handy if you wish to display data on a screen in your facility.
The Dashboard public URL auto-refreshes every 5 minutes, making it a great resource to visually track your Room Alert Monitors. You can keep it open on a screen in your facility to allow employees to keep an eye on current data.
The Dashboard public URL displays:
For information about customizing your dashboard, please see How To Customize Your RoomAlert.com Account Dashboard.
Follow these steps to enable the public link for your Dashboard:
1. Log in to your account at RoomAlert.com.
In order to create a Public URL, you must log in as an Administrator or Operator. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. The Dashboard tab opens by default.
3. Scroll to the bottom of the dashboard.
4. To the right of the page, select Enable Public Dashboard Link.
– A URL will appear that you can share with anyone you wish.
– To go to the public URL, copy and paste it into the address bar of your browser.
If you’d like to create a new public URL for the Dashboard, select Refresh 
next to the URL field. Your Room Alert Account immediately disables the old public URL and creates a new one for you.
If you’d like to delete the public URL for your Dashboard, select Trash 
next to the URL. Your Room Alert Account immediately disables the public URL.
If you’d like to share access to the current data for one of your Room Alert Monitors — without granting access to other devices — you can use a public URL. The page automatically refreshes every 5 minutes to ensure that the information is up-to-date.
The Device Details public URL displays:
Follow these steps to enable the public link for your Device:
1. Log in to your account at RoomAlert.com.
In order to create a Public URL, you must log in as an Administrator or Operator. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. Select Devices in the navigation bar to the left.
3. Select your Room Alert Monitor from the Inventory list to open the Device Details page.
4. On the right side of the Device Details page, select Enable Public Link.
– A URL will appear that you can share with anyone you wish.
– To go to the public URL, copy and paste it into the address bar of your browser.
If you’d like to create a new public URL for the same Room Alert Monitor, select Refresh next to the URL field. Your Room Alert Account immediately disables the old public URL and creates a new one for you.
If you’d like to delete the public URL for your Room Alert Monitor, select Trash next to the URL. Your Room Alert Account immediately disables the public URL.
If you’d like to share access to one of your configured reports — without granting access to other reports — you can use a public URL. The page automatically refreshes every 5 minutes to ensure that the information is up-to-date.
The Report public URL displays:
For information about creating a new report, please see: How To Graph Your Room Alert Sensor Data.
Follow these steps to enable the public link for your Report:
1. Log in to your account at RoomAlert.com.
In order to create a Public URL, you must log in as an Administrator or Operator. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. Select Reports in the navigation bar to the left.
3. Select your Report from the list to open its interface.
4. Select the public link icon.
5. Then, in the Public Link window, select Enable Public Link.
– A URL will appear that you can share with anyone you wish.
– To go to the public URL, copy and paste it into the address bar of your browser.
If you’d like to create a new public URL for the same report, select the public link icon 
again, and then select Refresh next to the URL field. Your Room Alert Account immediately disables the old public URL and creates a new one for you.
If you’d like to delete the public URL for your report, select the public link icon again, and then select Trash next to the URL. Your Room Alert Account immediately disables the public URL.
You can create a link for guest billing, so that any member of your team can easily pay to renew the account without signing in.
The Guest Billing URL displays:
For more information about upgrading, please see How To Upgrade Your RoomAlert.com Account.
Follow these steps to enable the public link for guest billing:
1. Log in to your account at RoomAlert.com.
In order to create a Guest Billing URL, you must log in as an Administrator or Billing user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. In the navigation bar to the left, select your organization name and then select Manage Account.
3. In the Account Status tab, which opens by default, select Enable Guest Billing.
– A URL will appear that you can share with anyone you wish.
– To go to the public URL, copy and paste it into the address bar of your browser.
If you’d like to create a new public URL for guest billing, select Refresh next to the URL field. Your Room Alert Account immediately disables the old public URL and creates a new one for you.
If you’d like to delete the public URL for guest billing, select Trash next to the URL. Your Room Alert Account immediately disables the public URL.
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
