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Knowledge Base  /  Frequently Asked Questions  /  RoomAlert.com

Can I pay for my Room Alert Account upgrade with a Purchase Order?

Purchase Orders are accepted for Enterprise, and Enterprise+ upgrades. All other upgrade levels must be paid by credit card. Also, your payment must be received by AVTECH prior to your expiration date to consider your account current. If payment is not received for a renewal prior to your expiration date, your upgrade will expire. For this reason, we recommend credit card payment for all upgrade levels to ensure your service, and the important alerts tied to it, does not lapse. You may securely save a credit card from within your Room Alert Account for automatic renewals.

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Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W