1. Stop the Device ManageR service.<\/p>\n
2. Browse to your Device ManageR installation directory (‘C:|Program Files|AVTECH Device ManageR’ by default).<\/p>\n
3. Open the ‘conf’ folder and delete the ‘realm.properties’ file.<\/p>\n 4.\u00a0Start the Device ManageR service.<\/p>\n Once the Device ManageR service starts, it will rebuild the ‘realm.properties’ file. You should now be able to access Device ManageR without providing any user credentials. You may then wish\u00a0to configure credentials again on Device ManageR’s\u00a0Settings–>Security<\/em> page.<\/p>\n For more information on configuring user accounts in Device ManageR, please see our FAQ,\u00a0How To Configure User Accounts In Device ManageR (VIDEO)<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" If you have lost\u00a0your username or password\u00a0for\u00a0Device ManageR’s web interface, but have access to Device ManageR’s host system, you may follow the instructions below to reset all user credentials. Resetting Device ManageR Authentication Credentials These instructions require you to start and stop the Device ManageR service. This FAQ shows you how: How To Stop, Start […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[3],"tags":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n![\"AVTECH_Device_ManageR_Default_Install_Directory(1)\"](\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/AVTECH_Device_ManageR_Default_Install_Directory1.png\")
<\/a><\/p>\n![\"AVTECH_Device_ManageR_Realm_Properties\"](\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/AVTECH_Device_ManageR_Realm_Properties1.png\")
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