{"id":14989,"date":"2019-07-08T15:07:41","date_gmt":"2019-07-08T19:07:41","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=14989"},"modified":"2025-01-06T11:04:33","modified_gmt":"2025-01-06T16:04:33","slug":"discover-devices-with-link-2","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/14989\/discover-devices-with-link-2\/","title":{"rendered":"How To Discover Room Alert Devices With Link"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Room Alert Link can discover these types of Room Alert Monitors: Room Alert 32S, 12S, 3S, 32E\/W, 12E, 4E, 3E and 3W. <\/p>\n\n\n<div class=\"su-tabs su-tabs-style-default su-tabs-mobile-stack\" data-active=\"1\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\"><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Discovery Through Room Alert Link<\/span><span class=\"\" data-anchor=\"raa\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">View Discovered Devices In Your Room Alert Account<\/span><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Discovery Through Room Alert Link\">\n\n\n\n<p class=\"wp-block-paragraph\">Room Alert Link scans your network in the following ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatic discovery with a UDP broadcast on UPD Port 30718.<\/li>\n\n\n\n<li>Manual discovery with a unicast UDP scan on UDP Port 30718.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>For more information about these types of discovery, please see the tabs below.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Room Alert Link displays all discovered devices in its Dashboard, as shown here:<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"386\" class=\"wp-image-27548\" style=\"width: 600px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link-Local_Interface.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link-Local_Interface.png 1539w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link-Local_Interface-300x193.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link-Local_Interface-1024x659.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link-Local_Interface-768x494.png 768w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link-Local_Interface-1536x988.png 1536w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n\n\n<div class=\"su-accordion su-u-trim\"><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Automatic Discovery With Room Alert Link<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p class=\"wp-block-paragraph\">Room Alert Link runs in the background as a Windows service even when you don\u2019t have it open in your browser. By default, it scans your network every 15 seconds using a broadcast on UDP Port 30718.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your Room Alert Monitor is not automatically discovered by Link, we first recommend checking that UDP port 30718 is open between the device and Link. For more information, please see <a rel=\"noreferrer noopener\" aria-label=\"List Of Ports Required By Room Alert Products (opens in a new tab)\" href=\"https:\/\/avtech.com\/articles\/14315\/list-of-ports-required-by-room-alert-products\/\" target=\"_blank\">List Of Ports Required By Room Alert Products<\/a>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If Link still does not automatically discover your Room Alert Monitor, follow the instructions in the next section to manually discover the device.<\/p>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Manual Discovery With Room Alert Link<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p class=\"wp-block-paragraph\">If your Room Alert Monitor is not automatically discovered by Link, you can try manually discovering the device by scanning its IP address or a range of IP addresses. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Please follow these instructions to manually discover your device:<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>First open Link&#8217;s web interface by following the instructions in our FAQ, <a rel=\"noreferrer noopener\" href=\"https:\/\/avtech.com\/articles\/14980\/how-to-access-links-local-web-interface\/\" target=\"_blank\">How To Access Link\u2019s Local Web Interface<\/a>.<\/li>\n\n\n\n<li>In Link&#8217;s interface, select the <strong>Settings <\/strong>button in the upper right corner of the page.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"146\" class=\"wp-image-27544\" style=\"width: 600px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2024\/06\/Link-LocalInterface-SettingsButton.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2024\/06\/Link-LocalInterface-SettingsButton.png 1539w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2024\/06\/Link-LocalInterface-SettingsButton-300x73.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2024\/06\/Link-LocalInterface-SettingsButton-1024x249.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2024\/06\/Link-LocalInterface-SettingsButton-768x187.png 768w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2024\/06\/Link-LocalInterface-SettingsButton-1536x373.png 1536w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/li>\n\n\n\n<li>This will open Link&#8217;s <em>Discovery Settings<\/em> page.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"391\" class=\"wp-image-27549\" style=\"width: 600px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Settings.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Settings.png 1911w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Settings-300x195.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Settings-1024x667.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Settings-768x500.png 768w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Settings-1536x1000.png 1536w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/li>\n\n\n\n<li>Here, you may choose to scan a single IP address or a range of IP addresses.\n<ul class=\"wp-block-list\">\n<li>To scan a single IP address, enter it in the <em>Enter an IP Address<\/em> field. Then select the <strong>+<\/strong> button.<br><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"167\" class=\"wp-image-27550\" style=\"width: 500px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoverySingle.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoverySingle.png 1628w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoverySingle-300x100.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoverySingle-1024x342.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoverySingle-768x256.png 768w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoverySingle-1536x512.png 1536w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/li>\n\n\n\n<li>To scan an IP range, enter the first IP address of the range and the last IP address of the range. Then select the <strong>+<\/strong> button. <br><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"167\" class=\"wp-image-27551\" style=\"width: 500px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoveryRange.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoveryRange.png 1628w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoveryRange-300x100.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoveryRange-1024x342.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoveryRange-768x256.png 768w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/Link_Manual_DiscoveryRange-1536x512.png 1536w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Then select <strong>Save Changes<\/strong> at the top or bottom of the screen.<br><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"30\" class=\"wp-image-16239\" style=\"width: 100px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/09\/SaveChanges.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/09\/SaveChanges.png 155w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/09\/SaveChanges-150x47.png 150w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/li>\n<\/ol>\n\n\n<\/div><\/div><\/div>\n\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"View Discovered Devices In Your Room Alert Account\">\n\n\n\n<p class=\"wp-block-paragraph\">Along with viewing your discovered devices in Room Alert Link&#8217;s local Dashboard, you may also view discovered devices within your RoomAlert.com account. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">RoomAlert.com displays this information in the following places:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Room Alert Link&#8217;s Details page within RoomAlert.com<\/li>\n\n\n\n<li>Your Devices Inventory list within RoomAlert.com<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Select the tabs below for more information.<\/em><\/p>\n\n\n<div class=\"su-accordion su-u-trim\">\n\n\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>RoomAlert.com Link Details page<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p class=\"wp-block-paragraph\">Follow these instructions to view the list of discovered devices in the Room Alert Link Details page of your Room Alert Account:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your account at\u00a0<a rel=\"noreferrer noopener\" href=\"http:\/\/roomalert.com\/\" target=\"_blank\">RoomAlert.com<\/a>.\n<ul class=\"wp-block-list\">\n<li><em>In order to access the Room Alert Links tab, you must log in as an admin-level or operator-level user. For more information, please see the \u201cTypes of user roles\u201d section of our FAQ,&nbsp;<a href=\"https:\/\/avtech.com\/articles\/23734\" target=\"_blank\" rel=\"noreferrer noopener\">How To Manage User Access To Your RoomAlert.com Account<\/a>.<\/em><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>In the navigation bar to the left, navigate to <strong>Devices<\/strong>, and select the <strong>Room Alert Links<\/strong> tab.<br><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"265\" class=\"wp-image-27538\" style=\"width: 150px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2024\/06\/RAA_Devices-Links.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2024\/06\/RAA_Devices-Links.png 383w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2024\/06\/RAA_Devices-Links-170x300.png 170w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/li>\n\n\n\n<li>Select your Link from the list to open its <em>Details <\/em>page.<br><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"166\" class=\"wp-image-27552\" style=\"width: 500px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA-Link-Prime-Site-Subnet.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA-Link-Prime-Site-Subnet.png 1201w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA-Link-Prime-Site-Subnet-300x100.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA-Link-Prime-Site-Subnet-1024x340.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA-Link-Prime-Site-Subnet-768x255.png 768w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/li>\n\n\n\n<li>In the <em>Link Details<\/em> page, you&#8217;ll see a list of all the device currently discovered by your Link.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"302\" class=\"wp-image-27553\" style=\"width: 600px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA-Link-DevicesList.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA-Link-DevicesList.png 1520w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA-Link-DevicesList-300x151.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA-Link-DevicesList-1024x515.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA-Link-DevicesList-768x386.png 768w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\n<ul class=\"wp-block-list\">\n<li>In the list of <em>Locally discovered devices<\/em>, you&#8217;ll see each unit&#8217;s MAC address, IP address, and Device Type.<\/li>\n\n\n\n<li>If Link discovers a device that is not currently registered to your RoomAlert.com account, you&#8217;ll also see a <strong>Register<\/strong> button.\n<ul class=\"wp-block-list\">\n<li>Select this button if you wish to register the device to your  account.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n<div class=\"su-note\"  style=\"border-color:#bcc3cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6dde7;border-color:#ffffff;color:#305d8c;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p class=\"wp-block-paragraph\">Room Alert devices can only be registered to one organization&#8217;s RoomAlert.com account at a time. <\/p>\n\n\n<\/div><\/div>\n\n\n<\/div><\/div><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>RoomAlert.com Devices Inventory list<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p class=\"wp-block-paragraph\">Follow these instructions to view the list of discovered devices in the Devices Inventory page of your Room Alert Account:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your account at\u00a0<a rel=\"noreferrer noopener\" href=\"http:\/\/roomalert.com\/\" target=\"_blank\">RoomAlert.com<\/a>.\n<ul class=\"wp-block-list\">\n<li><em>In order to access the Devices tab, you must log in as an admin, operator, or viewer-level user. For more information, please see the \u201cTypes of user roles\u201d section of our FAQ,&nbsp;<a href=\"https:\/\/avtech.com\/articles\/23734\" target=\"_blank\" rel=\"noreferrer noopener\">How To Manage User Access To Your RoomAlert.com Account<\/a>.<\/em><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>In the navigation bar to the left, select\u00a0<strong>Devices<\/strong>, which will open the <strong>Inventory<\/strong> tab.<\/li>\n\n\n\n<li>In your <em>Inventory<\/em> list, you&#8217;ll see the <em>Room Alert Link<\/em> column.\n<ul class=\"wp-block-list\">\n<li>If the Room Alert Monitor is currently discovered by a Link, you&#8217;ll see the name of the Link in this column.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"310\" class=\"wp-image-27554\" style=\"width: 600px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA_DevicesList-Link.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA_DevicesList-Link.png 1610w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA_DevicesList-Link-300x155.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA_DevicesList-Link-1024x529.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA_DevicesList-Link-768x397.png 768w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/RAA_DevicesList-Link-1536x794.png 1536w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n<\/div><\/div><\/div>\n\n\n<\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Looking for information about your Room Alert Monitor pushing its sensor data to RoomAlert.com? Please see <\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/avtech.com\/articles\/12022\/how-to-troubleshoot-a-room-alert-monitors-sensor-data-pushes-not-getting-through-to-roomalert-com\/\" target=\"_blank\"><em>How To Troubleshoot A Room Alert Monitor\u2019s Sensor Data Pushes Not Getting Through To RoomAlert.com<\/em><\/a><em>.<\/em><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Room Alert Link can discover these types of Room Alert Monitors: Room Alert 32S, 12S, 3S, 32E\/W, 12E, 4E, 3E and 3W. Looking for information about your Room Alert Monitor pushing its sensor data to RoomAlert.com? Please see How To Troubleshoot A Room Alert Monitor\u2019s Sensor Data Pushes Not Getting Through To RoomAlert.com.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[2,173],"tags":[],"class_list":["post-14989","post","type-post","status-publish","format-standard","hentry","category-room-alert","category-room-alert-link"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Discover Room Alert Devices With Link - AVTECH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/14989\/discover-devices-with-link-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Discover Room Alert Devices With Link - AVTECH\" \/>\n<meta property=\"og:description\" content=\"Room Alert Link can discover these types of Room Alert Monitors: Room Alert 32S, 12S, 3S, 32E\/W, 12E, 4E, 3E and 3W. 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