{"id":156,"date":"2015-06-26T15:47:05","date_gmt":"2015-06-26T19:47:05","guid":{"rendered":"http:\/\/192.168.2.166\/~webapp\/support\/faq\/wordpress\/?p=156"},"modified":"2021-07-12T15:02:02","modified_gmt":"2021-07-12T19:02:02","slug":"how-to-notify-multiple-contacts-with-device-manager","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/156\/how-to-notify-multiple-contacts-with-device-manager\/","title":{"rendered":"How To Notify Multiple Contacts With Device ManageR"},"content":{"rendered":"

You may notify multiple contacts of an alert condition in Device ManageR by assembling an Action\/Notification List and then associating it with an Alert.<\/p>\n

\n
<\/span>Overview<\/div>
\n

An Action\/Notification List, like the one shown below, can tell Device ManageR to execute multiple actions–in this case, to send email to several different people:<\/p>\n

\"ADM_ActionNotificationList_List_Multiple\"<\/a><\/p>\n

Once you\u2019ve created an Action\/Notification List with multiple email Actions, you can associate it with an Alert, as shown below.<\/p>\n

\"ADM_Add_Alert_with_NotificationList_Email_Multiple\"<\/a><\/p>\n

In this example, because we\u2019ve chosen our ‘Email IT & Facilities Staff’ Action\/Notification List, Device ManageR will send emails to all four contacts when the internal temperature on this Room Alert crosses the high threshold we’ve set.<\/p>\n<\/div><\/div>\n

<\/span>Set-up Instructions<\/div>
\n

Below are the steps to take to create this type of Action\/Notification List. For more information about configuring each item, please see the associated FAQ listed with it.<\/p>\n

1. First, set up your mail server in Settings<\/strong>–>SMTP Email<\/strong>. For instructions, please see How To Set Up Email In Device ManageR (VIDEO)<\/a>.<\/p>\n

2. Next, set up your Contacts in Alerts\/Tasks<\/strong>–>Contacts<\/strong>. For instructions, please see How To Create And Edit Contacts In Device ManageR<\/a>.<\/p>\n

\"ADM_Contacts_Multiple\"<\/a><\/p>\n

3. Then set up Send Email to Configured Contact<\/em> Actions in Alerts\/Tasks<\/strong>–>Actions<\/strong>. For instructions, please see How To Configure An Action In Device ManageR<\/a>.<\/p>\n

\"ADM_Email_Actions_Multiple\"<\/a><\/p>\n

4. Then set up your Action\/Notification List in Alerts\/Tasks<\/strong>–>Action\/Notification Lists<\/strong>. For instructions, please see How To Configure Action\/Notification Lists In Device ManageR (VIDEO)<\/a>.<\/p>\n

\"ADM_ActionNotificationList_List_Multiple\"<\/a><\/p>\n

5. Finally, set up your Alert and associate your Action\/Notification List with it in Alerts\/Tasks<\/strong>–>Alerts<\/strong>. For instructions, please see How To Create An Alert In Device ManageR<\/a>.<\/p>\n

\"ADM_Add_Alert_with_NotificationList_Email_Multiple\"<\/a><\/p>\n<\/div><\/div>\n<\/div>\n

For more information about the best way to configure your alerts, please see How to Simplify Your Device ManageR Alert Configuration<\/a>. <\/div><\/div>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

You may notify multiple contacts of an alert condition in Device ManageR by assembling an Action\/Notification List and then associating it with an Alert.  <\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[3],"tags":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n