{"id":15801,"date":"2019-07-30T16:06:21","date_gmt":"2019-07-30T20:06:21","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=15801"},"modified":"2026-03-15T20:16:54","modified_gmt":"2026-03-16T00:16:54","slug":"how-to-configure-a-not-pushing-alert-in-your-roomalert-com-account","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/15801\/how-to-configure-a-not-pushing-alert-in-your-roomalert-com-account\/","title":{"rendered":"How To Configure A &#8216;Not Pushing&#8217; Alert In Your RoomAlert.com Account"},"content":{"rendered":"<div class=\"su-row\"><div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">By default, your Room Alert Monitor pushes sensor data to RoomAlert.com on a schedule of once per hour. <strong>It also pushes new data when sensor readings change.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a full list of Room Alert push triggers, please see our Frequently Asked Question, <a rel=\"noreferrer noopener\" aria-label=\"What Triggers A Push To RoomAlert.com (opens in a new tab)\" href=\"https:\/\/avtech.com\/articles\/15828\/trigger-push-roomalert-com-frequently-default-intervals\/\" target=\"_blank\">What Triggers A Push To RoomAlert.com<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can set up alerts to notify you if your RoomAlert.com account stops receiving push data from a device or individual sensor. For more information, please select the tabs below.<\/p>\n\n\n<\/div><\/div><div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/AlertPushingThreshold.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/AlertPushingThreshold.png\" alt=\"\" class=\"wp-image-29989\" width=\"199\" height=\"208\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/AlertPushingThreshold.png 457w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/AlertPushingThreshold-287x300.png 287w\" sizes=\"auto, (max-width: 199px) 100vw, 199px\" \/><\/a><\/figure>\n\n\n<\/div><\/div><\/div>\n\n\n<div class=\"su-accordion su-u-trim\"><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>What does 'Not Pushing' mean?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p class=\"wp-block-paragraph\">If your RoomAlert.com account stops receiving push data from your device, its status will change to <em>Not Pushing<\/em>. This means that your account is no longer receiving the most up-to-date sensor data from the device.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are a number of factors that can cause your device to stop pushing to RoomAlert.com. To diagnose the issue, please see our Frequently Asked Question, <a href=\"https:\/\/avtech.com\/articles\/12022\/how-to-troubleshoot-a-room-alert-monitors-sensor-data-pushes-not-getting-through-to-roomalert-com\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"How To Troubleshoot A Room Alert Monitor\u2019s Sensor Data Pushes Not Getting Through To RoomAlert.com (opens in a new tab)\">How To Troubleshoot A Room Alert Monitor\u2019s Sensor Data Pushes Not Getting Through To RoomAlert.com<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It&#8217;s also possible for an individual sensor to be listed as <em>Not Pushing, <\/em>even if the device it&#8217;s connected to is <em>Pushing<\/em>. This usually means that the sensor was physically disconnected from the Room Alert Monitor.<\/p>\n\n\n<\/div><\/div><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Types of 'Not Pushing' alerts<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Select the tabs below to learn about the different types of <em>Not Pushing<\/em> alerts, and the advantages of each type.<\/p>\n\n\n<div class=\"su-tabs su-tabs-style-default su-tabs-mobile-stack\" data-active=\"1\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\"><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Alert types<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Best practices<\/span><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Alert types\">\n\n\n\n<p class=\"wp-block-paragraph\">You can configure a &#8216;Not Pushing&#8217; alert on your:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li> <strong>Device<\/strong>: to notify you if your RoomAlert.com account stops receiving all push data from your Room Alert Monitor. <\/li>\n\n\n\n<li> <strong>Sensor<\/strong>: to notify you if your RoomAlert.com account stops receiving  data for an individual sensor.<\/li>\n<\/ul>\n\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Best practices\">\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Device<\/strong>: We recommend setting up a <em>Not Pushing<\/em> alert on your Room Alert Monitor. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Why?<\/strong> If the device stops pushing, then your RoomAlert.com account will not receive any updated sensor data. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sensors (Internal)<\/strong>: It&#8217;s usually not necessary to set up <em>Not Pushing<\/em> alerts on your device&#8217;s internal sensors.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Why?<\/strong> As long as your device is pushing data to the account, all of its enabled internal sensors should be pushing too.\n<ul class=\"wp-block-list\">\n<li> Depending on the Room Alert model, these include the device&#8217;s internal digital sensors, internal analog sensors and switch sensors.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sensors (External)<\/strong>: It&#8217;s a good idea to set up <em>Not Pushing<\/em> alerts on external digital sensors.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Why?<\/strong> This way, you&#8217;ll know if your sensor becomes disconnected from the Room Alert Monitor.<\/li>\n<\/ul>\n\n\n<\/div><\/div><\/div>\n\n\n<\/div><\/div><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Configuring a 'Not Pushing' alert<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p class=\"wp-block-paragraph\">Set up your <em>Not Pushing<\/em> alert with the following conditions:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sensor Selection<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the example table below, each row represents a device or sensor&#8217;s push status.<br><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"190\" class=\"wp-image-29992\" style=\"width: 700px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/PushChannelOptions.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/PushChannelOptions.png 1112w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/PushChannelOptions-300x81.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/PushChannelOptions-1024x278.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/PushChannelOptions-768x209.png 768w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Threshold<\/strong><br>Set your Threshold to Not Pushing.<br><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"62\" class=\"wp-image-29993\" style=\"width: 500px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/NotPushingThreshold.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/NotPushingThreshold.png 706w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/07\/NotPushingThreshold-300x37.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/> <\/p>\n\n\n<div class=\"su-note\"  style=\"border-color:#c3d0e5;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#ddeaff;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">\n\n\n\n<p class=\"wp-block-paragraph\"><em>For a step-by-step walk-through of creating an alert, please see our FAQ,&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/avtech.com\/articles\/223\/create-alerts-roomalert-com-account-video\/\" target=\"_blank\">How To Create Alerts In Your RoomAlert.com Account (VIDEO)<\/a>.<\/em><\/p>\n\n\n<\/div><\/div>\n\n\n<\/div><\/div><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Viewing the alert dashboard<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p class=\"wp-block-paragraph\">Once you save you new alert, its dashboard will look like\u00a0this:<br><img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"295\" class=\"wp-image-29988\" style=\"width: 550px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/PushingAlertDetails.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/PushingAlertDetails.png 884w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/PushingAlertDetails-300x161.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/PushingAlertDetails-768x412.png 768w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> If the alert is triggered, it will look like this: <br><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"255\" class=\"wp-image-29990\" style=\"width: 200px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/NotPushing.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/NotPushing.png 275w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2026\/03\/NotPushing-235x300.png 235w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/p>\n\n\n<\/div><\/div><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Timing of the alert<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p class=\"wp-block-paragraph\">Please note that your device or sensor will read as <em>Not Pushing<\/em> once it has missed<strong> two scheduled pushes<\/strong> to your RoomAlert.com account. Because scheduled pushes occur at one hour intervals after the last successful push, the alert will take approximately 2 hours to trigger.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Need to be notified sooner? We recommend using Room Alert Link, which can notify you within 60 seconds of a device dropping offline. For more information, please see these FAQs:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/avtech.com\/articles\/14851\/\" target=\"_blank\" rel=\"noreferrer noopener\">An Overview Of Room Alert Link<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/avtech.com\/articles\/16289\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Create Alerts For Link In Your RoomAlert.com Account<\/a><\/li>\n<\/ul>\n\n\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-15801","post","type-post","status-publish","format-standard","hentry","category-roomalert-com"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Configure A &#039;Not Pushing&#039; 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