{"id":20475,"date":"2025-01-02T12:23:44","date_gmt":"2025-01-02T17:23:44","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=20475"},"modified":"2025-01-30T10:57:12","modified_gmt":"2025-01-30T15:57:12","slug":"how-to-create-actions-in-room-alert-manager","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/20475\/how-to-create-actions-in-room-alert-manager\/","title":{"rendered":"How To Create Actions In Room Alert Manager"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You may configure actions in Room Alert Manager to send these types of alert notifications:<\/p>\n\n\n<div class=\"su-row\">\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"wp-block-list\"><li>In-app messages to a Room Alert Manager user <br>(see example to the right)<\/li><li>Email messages <br>(sent to a pre-configured user or to any email address)<\/li><li>Email-to-SMS address messages<\/li><li>SMS messages through a modem<br>(see <a href=\"https:\/\/avtech.com\/articles\/21465\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Configure Your SMS Modem in Room Alert Manager<\/a>)<\/li><\/ul>\n\n\n<\/div><\/div>\n<div class=\"su-column su-column-size-2-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_InAppTriggered.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_InAppTriggered.png\" alt=\"\" class=\"wp-image-20501\" width=\"397\" height=\"99\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_InAppTriggered.png 794w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_InAppTriggered-300x74.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_InAppTriggered-768x191.png 768w\" sizes=\"auto, (max-width: 397px) 100vw, 397px\" \/><\/a><\/figure>\n\n\n<\/div><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">For information about configuring actions to toggle Light Towers &amp; Relays, please see: <a href=\"https:\/\/avtech.com\/articles\/21219\/\" rel=\"noreferrer noopener\" target=\"_blank\">How To Configure Light And Relay Actions In Room Alert Manager<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For information about configuring server command actions, please see: <a href=\"https:\/\/avtech.com\/articles\/21219\/\" rel=\"noreferrer noopener\" target=\"_blank\">How To Configure Server Command <\/a><a href=\"https:\/\/avtech.com\/articles\/24711\/\" target=\"_blank\" rel=\"noreferrer noopener\">Actions <\/a><a href=\"https:\/\/avtech.com\/articles\/21219\/\" rel=\"noreferrer noopener\" target=\"_blank\">In Room Alert Manager<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For information about configuring Axis Image Capture actions, please see: <a href=\"https:\/\/avtech.com\/articles\/22633\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Configure An Image Capture Action In Room Alert Manager<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">To configure an action in Room Alert Manager, please follow these steps:<\/h4>\n\n\n\n<ol class=\"wp-block-list\"><li>Open Room Alert Manager in your web browser.<ul><li>You may open it by entering \u2018localhost:9393\u2019 or \u2018&lt;IP address of host system&gt;:9393\u2019 in your browser\u2019s address bar. For more information, please see our FAQ,&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/avtech.com\/articles\/19834\/\" target=\"_blank\">How to Open Room Alert Manager\u2019s Web Interface<\/a>.<\/li><\/ul><\/li><li>In order to edit actions in Room Alert Manager, you must log in as an admin-level or manager-level user.<ul><li>For more information, please see the &#8220;Types of user roles&#8221; section of our FAQ, <a href=\"https:\/\/avtech.com\/articles\/20112\/how-to-configure-users-in-room-alert-manager\/#types\" target=\"_blank\" rel=\"noreferrer noopener\">How To Configure Users In Room Alert Manager<\/a>.<\/li><\/ul><\/li><li>Select <strong>Actions <\/strong>in the navigation bar to the left of the screen.<br> <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"238\" class=\"wp-image-22739\" style=\"width: 150px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions.png 210w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions-189x300.png 189w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/li><li>The <em>Notification Groups<\/em> page will open by default. This is the action type we&#8217;ll configure in our example.<\/li><li>Then select the <strong>Create a New Notification Group<\/strong> button.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"179\" class=\"wp-image-22740\" style=\"width: 600px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/NewNotificationGroup.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/NewNotificationGroup.png 726w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/NewNotificationGroup-300x89.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/li><li>Give your Notification Group a unique name.<ul><li>The default name is &#8220;New Notification Group 1&#8221; but we&#8217;ve renamed ours &#8220;Notify IT Team.&#8221;<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"214\" class=\"wp-image-20479\" style=\"width: 400px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Name.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Name.png 850w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Name-300x161.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Name-768x411.png 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/li><\/ul><\/li><li>Next, set up your first recipient.<ul><li>In <em>Choose recipient type<\/em>, we&#8217;ve selected Room Alert Manager user.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"180\" class=\"wp-image-20480\" style=\"width: 400px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType.png 850w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType-300x135.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType-768x346.png 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/li><li>Additional fields will populate according to your choice.<\/li><li>In <em>Choose a user<\/em>, we&#8217;ve selected our user <em>IT Mgr<\/em>.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"122\" class=\"wp-image-20481\" style=\"width: 400px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType_ITMgr.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType_ITMgr.png 850w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType_ITMgr-300x91.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType_ITMgr-768x234.png 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/li><li>In <em>Choose a delivery method<\/em>, we&#8217;ve selected <em>In-app Notification<\/em>.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"100\" class=\"wp-image-20482\" style=\"width: 400px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType_InApp.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType_InApp.png 1032w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType_InApp-300x75.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType_InApp-1024x257.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_RecipientType_InApp-768x193.png 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/li><\/ul><\/li><li>Select the <strong>+Add another recipient<\/strong> button to create a multi-line action.<br>You may add as many different notifications to your action as you&#8217;d like.<br><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"38\" class=\"wp-image-20488\" style=\"width: 150px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_AddRecipient.png\" alt=\"\"><ul><li>We have a total of 4 recipients in our multi-line action.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"219\" class=\"wp-image-20489\" style=\"width: 400px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Multiple.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Multiple.png 1087w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Multiple-300x164.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Multiple-1024x560.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Multiple-768x420.png 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/li><\/ul><\/li><\/ol>\n\n\n<div class=\"su-note\"  style=\"border-color:#bcc7cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6e1e7;border-color:#ffffff;color:#000612;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p class=\"wp-block-paragraph\">When an alert triggers, all recipients in your multi-line action will be notified at the same time. If you wish to notify some recipients at different times, you must create a separate action for them.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"8\"><li>Select <strong>Save Changes <\/strong>to save your action. <br><img loading=\"lazy\" decoding=\"async\" width=\"125\" height=\"43\" class=\"wp-image-20490\" style=\"width: 125px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_SaveChanges.png\" alt=\"\"><\/li><li>You&#8217;ll return to the main <em>Notification Groups <\/em>list, where you can view your group&#8217;s details:<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"138\" class=\"wp-image-20491\" style=\"width: 400px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_List.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_List.png 880w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_List-300x104.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_List-768x265.png 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><ul><li>In the list view, you&#8217;ll see how many alerts this action is currently associated with. In our example above, the action is <em>Not Used<\/em>. <\/li><li>The image below shows what it would look like if the action was used in 2 alerts:<br><img decoding=\"async\" class=\"wp-image-20492\" style=\"width: 400px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Used.png\" alt=\"\"><\/li><li>Select the 3 dots to edit or delete the action. (An action cannot be deleted if it is currently associated with an alert.)<br><img decoding=\"async\" class=\"wp-image-20493\" style=\"width: 400px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_Options.png\" alt=\"\"><\/li><\/ul><\/li><li>Once your action is configured, you may associate it with any alert. Please see our FAQ, <a href=\"https:\/\/avtech.com\/articles\/20409\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Create Alerts In Room Alert Manager<\/a>.<br><\/li><\/ol>\n\n\n<div class=\"su-note\"  style=\"border-color:#bcc7cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6e1e7;border-color:#ffffff;color:#000612;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p class=\"wp-block-paragraph\">In order to send email or email-to-SMS notifications, you must configure mail server settings in Room Alert Manager. For instructions, please see our FAQ, <a href=\"https:\/\/avtech.com\/articles\/20424\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Set Up Email In Room Alert Manager<\/a>.<\/p>\n\n\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>You may configure actions in Room Alert Manager to send these types of alert notifications: For information about configuring actions to toggle Light Towers &amp; Relays, please see: How To Configure Light And Relay Actions In Room Alert Manager. For information about configuring server command actions, please see: How To Configure Server Command Actions In [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[287],"tags":[],"class_list":["post-20475","post","type-post","status-publish","format-standard","hentry","category-room-alert-manager"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Create Actions In Room Alert Manager - AVTECH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/20475\/how-to-create-actions-in-room-alert-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Create Actions In Room Alert Manager - AVTECH\" \/>\n<meta property=\"og:description\" content=\"You may configure actions in Room Alert Manager to send these types of alert notifications: For information about configuring actions to toggle Light Towers &amp; Relays, please see: How To Configure Light And Relay Actions In Room Alert Manager. For information about configuring server command actions, please see: How To Configure Server Command Actions In [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/avtech.com\/articles\/20475\/how-to-create-actions-in-room-alert-manager\/\" \/>\n<meta property=\"og:site_name\" content=\"AVTECH\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-02T17:23:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-30T15:57:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Actions_InAppTriggered.png\" \/>\n<meta name=\"author\" content=\"Allie Wojtanowski\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AVTECHSoftware\" \/>\n<meta name=\"twitter:site\" content=\"@AVTECHSoftware\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Allie Wojtanowski\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/avtech.com\\\/articles\\\/20475\\\/how-to-create-actions-in-room-alert-manager\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/avtech.com\\\/articles\\\/20475\\\/how-to-create-actions-in-room-alert-manager\\\/\"},\"author\":{\"name\":\"Allie Wojtanowski\",\"@id\":\"https:\\\/\\\/avtech.com\\\/articles\\\/#\\\/schema\\\/person\\\/2966f1925021087dba64df344049f189\"},\"headline\":\"How To Create Actions In Room Alert Manager\",\"datePublished\":\"2025-01-02T17:23:44+00:00\",\"dateModified\":\"2025-01-30T15:57:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/avtech.com\\\/articles\\\/20475\\\/how-to-create-actions-in-room-alert-manager\\\/\"},\"wordCount\":590,\"image\":{\"@id\":\"https:\\\/\\\/avtech.com\\\/articles\\\/20475\\\/how-to-create-actions-in-room-alert-manager\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/avtech.com\\\/articles\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/RAM_Actions_InAppTriggered.png\",\"articleSection\":[\"Room Alert Manager\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/avtech.com\\\/articles\\\/20475\\\/how-to-create-actions-in-room-alert-manager\\\/\",\"url\":\"https:\\\/\\\/avtech.com\\\/articles\\\/20475\\\/how-to-create-actions-in-room-alert-manager\\\/\",\"name\":\"How To Create Actions In Room Alert Manager - 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