{"id":20760,"date":"2021-01-08T14:04:48","date_gmt":"2021-01-08T19:04:48","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=20760"},"modified":"2025-01-06T12:51:25","modified_gmt":"2025-01-06T17:51:25","slug":"what-to-expect-from-device-manager-after-adobe-flash-player-is-discontinued","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/20760\/what-to-expect-from-device-manager-after-adobe-flash-player-is-discontinued\/","title":{"rendered":"What To Expect From Device ManageR After Adobe Flash Player Is Discontinued"},"content":{"rendered":"\n<p>Adobe Flash Player<strong>\u2014<\/strong>which is used to run Device ManageR&#8217;s web interface<strong>\u2014<\/strong>has been discontinued. As of January 12, 2021, Adobe will block all content from running in Flash Player, rendering Device ManageR&#8217;s web interface inaccessible. As a result of a &#8220;kill switch&#8221; built into Adobe Flash player, even old versions of web browsers will no longer load Device ManageR.<\/p>\n\n\n\n<p>Even though its web interface will no longer be accessible, as long as Device ManageR&#8217;s service is still running on your system, the software will continue to notify you when alerts are triggered.<\/p>\n\n\n<div class=\"su-note\"  style=\"border-color:#bcc7cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6e1e7;border-color:#ffffff;color:#000612;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p><strong>Still using Device ManageR? <\/strong>We recommend switching to <a href=\"https:\/\/avtech.com\/articles\/19639\/\" target=\"_blank\" rel=\"noreferrer noopener\">AVTECH&#8217;s new Room Alert Manager software<\/a>. Just like with Device ManageR, you may use Room Alert Manager to discover your Room Alert Monitors, configure alerts and export historical sensor data.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">How to continue using Device ManageR after January 12, 2021<\/h3>\n\n\n\n<p>Device ManageR runs as a Windows service. Although you can no longer access the software&#8217;s web interface, Device ManageR will continue to do its job invisibly as long as its service is running.<\/p>\n\n\n\n<p>You may wish to keep the service running if&#8230;<\/p>\n\n\n\n<ul><li>You&#8217;re monitoring a device, such as a legacy model Room Alert, TemPageR or Axis camera that isn&#8217;t supported in Room Alert Manager.<\/li><li>You&#8217;re using advanced features, such as GSM modem actions or automated system shutdowns, that haven&#8217;t been added to Room Alert Manager yet.<\/li><li>For more information, please see our FAQ: <a href=\"https:\/\/avtech.com\/articles\/20288\/\" target=\"_blank\" rel=\"noreferrer noopener\">Supported Devices And Features In Room Alert Manager<\/a>.<\/li><\/ul>\n\n\n\n<p>Alerts still work!<\/p>\n\n\n\n<ul><li>Even though you can&#8217;t view your alerts in Device ManageR&#8217;s web interface, any alerts that you already created are still operating as they always have. <\/li><li>The software will continue to monitor data from your devices and perform configured actions in response to alert conditions and schedules.<\/li><\/ul>\n\n\n\n<p>Adobe Flash is <strong>only<\/strong> used for the front-end portion of Device ManageR (its web interface), not for its underlying service.<\/p>\n\n\n\n<ul><li>The web interface is where you could previously view\/edit your settings and alert configurations, but this information isn&#8217;t stored in the web interface.<\/li><li>All of Device ManageR&#8217;s settings and alert configurations are stored in the software&#8217;s program files (.XML files) on the computer where the software is installed.<\/li><\/ul>\n\n\n\n<p><strong>The tabs below show you how to confirm that Device ManageR is still running and that your settings &amp; alert configurations are accurate.<\/strong><\/p>\n\n\n<div class=\"su-accordion su-u-trim\"><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>How to check if Device ManageR is running<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p>You may confirm that Device ManageR is running by following these steps:<\/p>\n\n\n\n<ol id=\"block-4200bf1c-573b-4204-aee0-1c634b55b1bf\"><li>Open the Services tool in the Windows system that Device ManageR is installed on. <ul><li>You may find Services at the following path: <strong>Start<\/strong>&#8211;&gt; <strong>Control Panel<\/strong>&#8211;&gt; <strong>Administrative Tools<\/strong>&#8211;&gt; <strong>Services<\/strong>.<\/li><\/ul><\/li><li>Locate <em>AVTECH Device ManageR<\/em> in the list of programs.<\/li><li>The <em>Status <\/em>column will display <strong>Running<\/strong> if the service is running.<ul><li>Otherwise, the status will be blank.<\/li><\/ul><\/li><li>If the service is running, the options to the left of the screen will be <strong>Stop<\/strong> and <strong>Restart<\/strong>.<ul><li>If the service is not running, the only available option will be <strong>Start<\/strong>.<\/li><\/ul><\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft size-large is-resized\"><a href=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Service.png\"><img decoding=\"async\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Service-1024x358.png\" alt=\"\" class=\"wp-image-20793\" width=\"600\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Service-1024x358.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Service-300x105.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Service-768x269.png 768w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Service.png 1143w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n<\/div><\/div> <div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>How to view your alert configurations<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p>You may view your Device ManageR alert configurations by viewing the software&#8217;s .XML files in your web browser or in a text editor.<\/p>\n\n\n\n<ol><li>First, locate Device ManageR&#8217;s installation directory.<ul><li>By default, you can find it at <code>C:\\Program Files\\AVTECH Device ManageR<\/code> or <code>C:\\Program Files (x86)\\AVTECH Device ManageR<\/code>.<\/li><\/ul><\/li><li>In Device ManageR&#8217;s installation directory, open the &#8220;conf&#8221; folder.<\/li><li>In the &#8220;conf&#8221; folder, you&#8217;ll see program files containing Device ManageR&#8217;s settings and alert configurations, as show below:<br><img decoding=\"async\" loading=\"lazy\" width=\"950\" height=\"764\" class=\"wp-image-20802\" style=\"width: 500px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Conf_Folder.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Conf_Folder.png 950w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Conf_Folder-300x241.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Conf_Folder-768x618.png 768w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/li><li>When you initially set up alerts in Device ManageR, you had to create these individual components:<ol><li>First you set up individual <strong>Contacts<\/strong>. (This is where a user&#8217;s email address and phone number are stored).<\/li><li>Next you created <strong>Actions<\/strong>. You could create notification actions (like an email action that is associated with a particular contact) or a different type of action, such as a relay toggle or system shutdown action.<\/li><li>Then you created <strong>Action\/Notification Lists<\/strong>. These lists are how you associated an action or group of actions with individual alerts.<\/li><li>Finally you created <strong>Alerts<\/strong> on Room Alert or TemPageR devices, Axis cameras or external pings.<\/li><\/ol><\/li><li>These alert configurations are stored in separate files:<ul><li><strong>contacts.xml<\/strong> contains your Contacts<\/li><li><strong>actions.xml<\/strong> contains your Actions<\/li><li><strong>action_schedules.xml<\/strong> contains your Action\/Notification Lists<\/li><\/ul><ul><li><strong>alerts.xml<\/strong> contains your Alerts<\/li><\/ul><\/li><li>To view Device ManageR&#8217;s alert configurations, open the desired .xml file through your browser or in a text editing program, such as Notepad or Notepad++.<\/li><li>The tabs below show example .xml files loaded in Notepad++:<\/li><\/ol>\n\n\n<div class=\"su-tabs su-tabs-style-default su-tabs-mobile-stack\" data-active=\"1\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\"><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">contacts.xml<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">actions.xml<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">action_schedules.xml<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">alerts.xml<\/span><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"contacts.xml\">\n\n\n\n<p>Shown below is an example <em>contacts.xml <\/em>file loaded in Notepad++:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/contactsXML.png\"><img decoding=\"async\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/contactsXML.png\" alt=\"\" class=\"wp-image-20826\" width=\"500\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/contactsXML.png 848w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/contactsXML-300x264.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/contactsXML-768x677.png 768w\" sizes=\"(max-width: 848px) 100vw, 848px\" \/><\/a><\/figure>\n\n\n\n<p>This file shows us that we currently have two contacts configured and enabled: <em>IT Mgr<\/em> and <em>Facilities Mgr<\/em>. <\/p>\n\n\n<div class=\"su-expand su-expand-collapsed su-expand-link-style-default\" data-height=\"0\"><div class=\"su-expand-content su-u-trim\" style=\"color:#333333;max-height:0px;overflow:hidden\">\n\n\n\n<p>The following elements make up each &lt;contact&gt; in the XML file:<\/p>\n\n\n\n<ul><li><strong>&lt;id&gt;<\/strong>: When this contact is used to create an action, this ID number is referenced in the actions.xml as <em>&lt;contact_id&gt;<\/em>.<\/li><li><strong>&lt;name&gt;<\/strong>: In our example, the name of our first contact is <em>IT Mgr<\/em>.<\/li><li><strong>&lt;description&gt;<\/strong>: Description is always an optional field in Device ManageR. In our example, this field is left blank.<\/li><li><strong>&lt;email&gt;<\/strong>: The email address of our first contact is <em>IT_Mgr@Example.com<\/em>.<\/li><li><strong>&lt;schedule_id&gt;<\/strong>: In Device ManageR, you may associate schedules with your contacts, actions, alerts, etc. If you do, then the schedule&#8217;s ID number appears here. In our example, there is no schedule associated with either contact.<\/li><li><strong>&lt;enabled&gt;<\/strong>: This field reads <em>true<\/em> if the contact is enabled and <em>false<\/em> if the contact is disabled. (When a contact is disabled, Device ManageR cannot send notifications to them.) In our example, both contacts are enabled.<\/li><li><strong>&lt;dot_phone&gt;<\/strong>: If Device ManageR is configured to use a voice modem to send notifications, it can send them to the phone number saved in this field. In our example, this field is left blank.<\/li><li><strong>&lt;dot_service&gt;<\/strong>: If Device ManageR is configured to use a TAP service, it uses the service number saved in this field. In our example, this field is left blank.<\/li><li><strong>&lt;dot_password&gt;<\/strong>: If Device ManageR is configured to use a TAP service, it uses this password. In our example, this field is left blank.<\/li><li><strong>&lt;gsm_phone&gt;<\/strong>: If Device ManageR is configured to use a GSM modem to send notifications, it can send them to the phone number saved in this field. In our example, this field is left blank.<\/li><\/ul>\n\n\n<\/div><div class=\"su-expand-link su-expand-link-more\" style=\"text-align:left\"><a href=\"javascript:;\" style=\"color:#1e76c2;border-color:#1e76c2\"><i class=\"sui sui-chevron-circle-down\" style=\"\" aria-label=\"\"><\/i><span style=\"border-color:#1e76c2\">Show more information about the contacts.xml file<\/span><\/a><\/div><div class=\"su-expand-link su-expand-link-less\" style=\"text-align:left\"><a href=\"javascript:;\" style=\"color:#1e76c2;border-color:#1e76c2\"><i class=\"sui sui-chevron-circle-up\" style=\"\" aria-label=\"\"><\/i><span style=\"border-color:#1e76c2\">Show less<\/span><\/a><\/div><\/div>\n\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"actions.xml\">\n\n\n\n<p>Shown below is an example <em>actions.xml <\/em>file loaded in Notepad++:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/actionsXML.png\"><img decoding=\"async\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/actionsXML.png\" alt=\"\" class=\"wp-image-20827\" width=\"500\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/actionsXML.png 849w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/actionsXML-300x229.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/actionsXML-768x585.png 768w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/a><\/figure>\n\n\n\n<p>This file shows us that we currently have two actions configured and enabled: one to email our IT Mgr and one to email Facilities.<\/p>\n\n\n<div class=\"su-expand su-expand-collapsed su-expand-link-style-default\" data-height=\"0\"><div class=\"su-expand-content su-u-trim\" style=\"color:#333333;max-height:0px;overflow:hidden\">\n\n\n\n<p>The following elements make up each <em>&lt;action&gt;<\/em> in the XML file:<\/p>\n\n\n\n<ul><li><strong>&lt;id&gt;<\/strong>: When this action is used in an Action\/Notification List, this ID number is referenced in the action_schedules.xml as <em>&lt;action_id&gt;<\/em>.<\/li><li><strong>&lt;name&gt;<\/strong>: In our example, the name of our first action is <em>Email IT Mgr<\/em>.<\/li><li><strong>&lt;description&gt;<\/strong>: Description is always an optional field in Device ManageR. In our example, this field is left blank.<\/li><li><strong>&lt;enabled&gt;<\/strong>: This field reads <em>true<\/em> if the action is enabled and <em>false<\/em> if the action is disabled. (Device ManageR will not perform a disabled action.) In our example, both action are enabled.<\/li><li><strong>&lt;type&gt;<\/strong>: There are different types of actions that can be set up in Device ManageR. In our example, both actions types are <em>NotifyContact<\/em>.<\/li><li><strong>&lt;retry_count&gt;<\/strong>: This value tells us how many times Device ManageR will retry the action if it fails.<\/li><li><strong>&lt;schedule_id&gt;<\/strong>: In Device ManageR, you may associate schedules with your contacts, actions, alerts, etc. If you do, then the schedule&#8217;s ID number appears here. In our example, there is no schedule associated with either action.<\/li><li><strong>&lt;contact_id&gt;<\/strong>: This is the ID number of the contact associated with this action.<\/li><\/ul>\n\n\n<\/div><div class=\"su-expand-link su-expand-link-more\" style=\"text-align:left\"><a href=\"javascript:;\" style=\"color:#1e76c2;border-color:#1e76c2\"><i class=\"sui sui-chevron-circle-down\" style=\"\" aria-label=\"\"><\/i><span style=\"border-color:#1e76c2\">Show more information about the actions.xml file<\/span><\/a><\/div><div class=\"su-expand-link su-expand-link-less\" style=\"text-align:left\"><a href=\"javascript:;\" style=\"color:#1e76c2;border-color:#1e76c2\"><i class=\"sui sui-chevron-circle-up\" style=\"\" aria-label=\"\"><\/i><span style=\"border-color:#1e76c2\">Show less<\/span><\/a><\/div><\/div>\n\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"action_schedules.xml\">\n\n\n\n<p>Shown below is an example <em>action_schedules.xml <\/em>file loaded in Notepad++:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/actionsNotificationsListXML.png\"><img decoding=\"async\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/actionsNotificationsListXML.png\" alt=\"\" class=\"wp-image-20828\" width=\"500\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/actionsNotificationsListXML.png 849w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/actionsNotificationsListXML-274x300.png 274w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/actionsNotificationsListXML-768x842.png 768w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/a><\/figure>\n\n\n\n<p>This file shows us that we currently have two Action\/Notification Lists configured and enabled. One list notifies our IT team every minute (60 seconds) for a maximum of 5 times. The other list notifies our Facilities team every 5 minutes (300 seconds) for a maximum of 2 times.<\/p>\n\n\n<div class=\"su-expand su-expand-collapsed su-expand-link-style-default\" data-height=\"0\"><div class=\"su-expand-content su-u-trim\" style=\"color:#333333;max-height:0px;overflow:hidden\">\n\n\n\n<p>The following elements make up each <em>&lt;action_schedule&gt;<\/em> in the XML file:<\/p>\n\n\n\n<ul><li><strong>&lt;id&gt;<\/strong>: When this action is used in an Action\/Notification List, this ID number is referenced in the action_schedules.xml as <em>&lt;action_id&gt;<\/em>.<\/li><li><strong>&lt;name&gt;<\/strong>: In our example, the name of our first action is <em>Email IT Mgr<\/em>.<\/li><li><strong>&lt;description&gt;<\/strong>: Description is always an optional field in Device ManageR. In our example, this field is left blank.<\/li><li><strong>&lt;enabled&gt;<\/strong>: This field reads <em>true<\/em> if the action is enabled and <em>false<\/em> if the action is disabled. (Device ManageR will not perform a disabled action.) In our example, both actions are enabled.<\/li><li><strong>&lt;type&gt;<\/strong>: There are different types of actions that can be set up in Device ManageR. In our example, both actions types are <em>NotifyContact<\/em>.<\/li><li><strong>&lt;action_schedule_items&gt;<\/strong>: In our example, both of our Action\/Notification Lists only contains one action each, but yours may contain more.<\/li><li><strong>&lt;id&gt;<\/strong>: Each Action\/Notification list item has its own ID number.<\/li><li><strong>&lt;interval&gt;<\/strong>: This value controls how frequently the action repeats.<\/li><li><strong>&lt;delay&gt;<\/strong>: This value controls how many seconds Device ManageR waits after an alert is triggered before performing the action.<\/li><li><strong>&lt;max_perform&gt;<\/strong>: This value controls how many times an action is allowed to repeat.<\/li><li><strong>&lt;action_id&gt;<\/strong>: This is the ID number of the action that&#8217;s performed when the alert triggers.<\/li><li><strong>&lt;clear_action_id&gt;<\/strong>: This is the ID number of the action that&#8217;s performed when the alert clears. (In each of our lists, the trigger and clear actions are the same.)<\/li><\/ul>\n\n\n<\/div><div class=\"su-expand-link su-expand-link-more\" style=\"text-align:left\"><a href=\"javascript:;\" style=\"color:#1e76c2;border-color:#1e76c2\"><i class=\"sui sui-chevron-circle-down\" style=\"\" aria-label=\"\"><\/i><span style=\"border-color:#1e76c2\">Show more information about the action_schedules.xml file<\/span><\/a><\/div><div class=\"su-expand-link su-expand-link-less\" style=\"text-align:left\"><a href=\"javascript:;\" style=\"color:#1e76c2;border-color:#1e76c2\"><i class=\"sui sui-chevron-circle-up\" style=\"\" aria-label=\"\"><\/i><span style=\"border-color:#1e76c2\">Show less<\/span><\/a><\/div><\/div>\n\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"alerts.xml\">\n\n\n\n<p>Shown below is an example <em>alerts.xml <\/em>file loaded in Notepad++. (In order to keep our screenshot small, we collapsed some of the information.)<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/alertsXML.png\"><img decoding=\"async\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/alertsXML.png\" alt=\"\" class=\"wp-image-20829\" width=\"500\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/alertsXML.png 849w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/alertsXML-300x261.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/alertsXML-768x669.png 768w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/a><\/figure>\n\n\n\n<p>This file shows us that we currently have two alerts configured and enabled, although our second alert is hidden in this screenshot. We can see that our first alert, <em>Data Center Too Hot<\/em>, triggers when the internal sensor on our device, Example RA32E, goes above 78\u00b0 Fahrenheit. <\/p>\n\n\n<div class=\"su-expand su-expand-collapsed su-expand-link-style-default\" data-height=\"0\"><div class=\"su-expand-content su-u-trim\" style=\"color:#333333;max-height:0px;overflow:hidden\">\n\n\n\n<p>The following elements in the XML file make up our temperature* alert: <\/p>\n\n\n\n<ul><li><strong>&lt;id><\/strong>: Each alerts gets a unique ID number.<\/li><li><strong>&lt;name><\/strong>: In our example, the name of our first alert is <em><em>Data Center Too Hot<\/em><\/em>.<\/li><li><strong>&lt;description><\/strong>: Description is always an optional field in Device ManageR. In our example, this field is left blank.<\/li><li><strong>&lt;devname><\/strong>: This is the name of the device associated with the alert.<\/li><li><strong>&lt;sen_name><\/strong>: This is the name of the sensor associated with the alert.<\/li><li><strong>&lt;enabled><\/strong>: This field reads <em>true<\/em> if the alert is enabled and <em>false<\/em> if the alert is disabled. In our example, both alerts are enabled.<\/li><li><strong>&lt;item_missing><\/strong>: When set to true, the alert will notify you if your device or sensor is no longer available.<\/li><li><strong>&lt;perform_on_missing><\/strong>: This element can be left set to false. It controls the way that Device ManageR notifies you when an <em>&lt;item_missing> <\/em>alarm is triggered.<\/li><li><strong>&lt;missing_timeout><\/strong>: This controls how many scans the device\/sensor needs to miss before Device ManageR sends an alert notification.<\/li><li><strong>&lt;schedule_id><\/strong>: In Device ManageR, you may associate schedules with your contacts, actions, alerts, etc. If you do, then the schedule&#8217;s ID number appears here. In our example, there is no schedule associated with our alert.<\/li><li><strong>&lt;sen_id><\/strong>: This is the ID number associated with the sensor.<\/li><li><strong>&lt;snametype><\/strong>: This value tells us the sensor label and sensor channel.<\/li><li><strong>&lt;devmac><\/strong>: This is the MAC address of the device associated with the alert.<\/li><li><strong>&lt;action_schedule_id><\/strong>: This is the ID number of the Action \/ Notification List associated with the alert.<\/li><li><strong>&lt;alert_email><\/strong>: When expanded, this section shows the contents of the alert email.<\/li><li><strong>&lt;last_alarm><\/strong>: This is the timestamp of when the alert last triggered.<\/li><li><strong>&lt;alarm_cnt><\/strong>: This is a count of how many times the alert has triggered.<\/li><li><strong>&lt;threshold hysteresis<\/strong>=<strong>&#8220;1.0&#8221; id=&#8221;1&#8243; oper=&#8221;gt&#8221; type=&#8221;1&#8243; value=&#8221;78.0&#8243;\/><\/strong>: We can tell a couple key pieces of information from this element. In our example, our alert operator, <em>gt<\/em>, means <em>greater than<\/em>. Our alert value is 78 (\u00b0 Fahrenheit).<\/li><\/ul>\n\n\n\n<p>* Different types of alerts have different elements.<\/p>\n\n\n<\/div><div class=\"su-expand-link su-expand-link-more\" style=\"text-align:left\"><a href=\"javascript:;\" style=\"color:#1e76c2;border-color:#1e76c2\"><i class=\"sui sui-chevron-circle-down\" style=\"\" aria-label=\"\"><\/i><span style=\"border-color:#1e76c2\">Show more information about the alerts.xml file<\/span><\/a><\/div><div class=\"su-expand-link su-expand-link-less\" style=\"text-align:left\"><a href=\"javascript:;\" style=\"color:#1e76c2;border-color:#1e76c2\"><i class=\"sui sui-chevron-circle-up\" style=\"\" aria-label=\"\"><\/i><span style=\"border-color:#1e76c2\">Show less<\/span><\/a><\/div><\/div>\n\n\n<\/div><\/div><\/div>\n\n\n<div class=\"su-note\"  style=\"border-color:#bcc7cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6e1e7;border-color:#ffffff;color:#000612;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p>It is possible to make minor changes to alert configurations in Device ManageR&#8217;s .XML files through a text editor program, such as Notepad or Notepad++. <\/p>\n\n\n\n<p>If you need to make a minor change, you must do so with caution. If the file is edited incorrectly, Device ManageR may no longer perform properly. <\/p>\n\n\n\n<p>If you make any changes to an .XML file, you must first <a href=\"https:\/\/avtech.com\/articles\/140\/\" target=\"_blank\" rel=\"noreferrer noopener\">stop the Device ManageR service<\/a>. <\/p>\n\n\n<\/div><\/div>\n\n\n<\/div><\/div> <div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>How to view your Device ManageR settings<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p>You may view your Device ManageR settings by viewing the software&#8217;s .XML files in your web browser or in a text editor.<\/p>\n\n\n\n<ol><li>First, locate Device ManageR&#8217;s installation directory.<ul><li>By default, you can find it at <code>C:\\Program Files\\AVTECH Device ManageR<\/code> or <code>C:\\Program Files (x86)\\AVTECH Device ManageR<\/code>.<\/li><\/ul><\/li><li>In Device ManageR&#8217;s installation directory, open the &#8220;conf&#8221; folder.<\/li><li>In the &#8220;conf&#8221; folder, you&#8217;ll see program files containing Device ManageR&#8217;s settings and alert configurations, as show below:<br><img decoding=\"async\" loading=\"lazy\" width=\"950\" height=\"764\" class=\"wp-image-20802\" style=\"width: 500px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Conf_Folder.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Conf_Folder.png 950w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Conf_Folder-300x241.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Conf_Folder-768x618.png 768w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/li><li>To view Device ManageR&#8217;s settings, open the <strong>settings.xml<\/strong> file.<ul><li>You may view the contents of the .xml file through your browser or open it in a text editing program, such as Notepad or Notepad++.<\/li><\/ul><\/li><li>Shown below is an example <em>settings.xml <\/em>file loaded in Notepad++:<br><img decoding=\"async\" loading=\"lazy\" width=\"849\" height=\"1166\" class=\"wp-image-20804\" style=\"width: 500px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/settingsXML_Full.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/settingsXML_Full.png 849w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/settingsXML_Full-218x300.png 218w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/settingsXML_Full-746x1024.png 746w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/settingsXML_Full-768x1055.png 768w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/li><li>For our example, we&#8217;re going to focus on our primary mail server settings:<br><img decoding=\"async\" loading=\"lazy\" width=\"657\" height=\"254\" class=\"wp-image-20806\" style=\"width: 400px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/settingsXML_SMTP.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/settingsXML_SMTP.png 657w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/settingsXML_SMTP-300x116.png 300w\" sizes=\"(max-width: 657px) 100vw, 657px\" \/><\/li><li>In the <em>&lt;mailserver1&gt;<\/em> section of the <em>settings.xml <\/em>file, we see the following:<ul><li><strong>&lt;username&gt;<\/strong>: the username is encoded, so we cannot easily view or edit this.<\/li><li><strong>&lt;timeout&gt;<\/strong>: the mail server timeout value is 15 seconds.<\/li><li><strong>&lt;server&gt;<\/strong>: our mail server domain is mail.example.com.<\/li><li><strong>&lt;pass&gt;<\/strong>: our password has been encoded, so we cannot easily view or edit this.<\/li><li><strong>&lt;sender&gt;<\/strong>: our emails are configured to send from Sender@Example.com.<\/li><li><strong>&lt;use_ssl&gt;<\/strong>: our mail server is not using SSL encryption, so this is set to false.<\/li><li><strong>&lt;use_tls&gt;<\/strong>: our mail server is not using TLS encryption, so this is set to false.<\/li><li><strong>&lt;port&gt;<\/strong>: our mail server port is 25.<\/li><li><strong>&lt;test_recipient&gt;<\/strong>: you can view the test email recipient, but this email address would only be used if a test email was sent through Device ManageR&#8217;s web interface.<\/li><\/ul><\/li><\/ol>\n\n\n<div class=\"su-note\"  style=\"border-color:#bcc7cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6e1e7;border-color:#ffffff;color:#000612;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p>It is possible to make minor changes to the settings in Device ManageR&#8217;s .XML files through a text editor program, such as Notepad or Notepad++. <\/p>\n\n\n\n<p>If you need to make a minor change, you must do so with caution. If the file is edited incorrectly, Device ManageR may no longer perform properly. <\/p>\n\n\n\n<p>If you make any changes to an .XML file, you must first <a href=\"https:\/\/avtech.com\/articles\/140\/\" target=\"_blank\" rel=\"noreferrer noopener\">stop the Device ManageR service<\/a>. <\/p>\n\n\n<\/div><\/div>\n\n\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Adobe Flash Player\u2014which is used to run Device ManageR&#8217;s web interface\u2014has been discontinued. As of January 12, 2021, Adobe will block all content from running in Flash Player, rendering Device ManageR&#8217;s web interface inaccessible. As a result of a &#8220;kill switch&#8221; built into Adobe Flash player, even old versions of web browsers will no longer [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/20760\/what-to-expect-from-device-manager-after-adobe-flash-player-is-discontinued\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What To Expect From Device ManageR After Adobe Flash Player Is Discontinued - AVTECH\" \/>\n<meta property=\"og:description\" content=\"Adobe Flash Player\u2014which is used to run Device ManageR&#8217;s web interface\u2014has been discontinued. As of January 12, 2021, Adobe will block all content from running in Flash Player, rendering Device ManageR&#8217;s web interface inaccessible. As a result of a &#8220;kill switch&#8221; built into Adobe Flash player, even old versions of web browsers will no longer [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/avtech.com\/articles\/20760\/what-to-expect-from-device-manager-after-adobe-flash-player-is-discontinued\/\" \/>\n<meta property=\"og:site_name\" content=\"AVTECH\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-08T19:04:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-06T17:51:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Service-1024x358.png\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:creator\" content=\"@AVTECHSoftware\" \/>\n<meta name=\"twitter:site\" content=\"@AVTECHSoftware\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\">\n\t<meta name=\"twitter:data1\" content=\"Allie Wojtanowski\">\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data2\" content=\"11 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/avtech.com\/articles\/#website\",\"url\":\"https:\/\/avtech.com\/articles\/\",\"name\":\"AVTECH\",\"description\":\"Frequently Asked Questions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/avtech.com\/articles\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/avtech.com\/articles\/20760\/what-to-expect-from-device-manager-after-adobe-flash-player-is-discontinued\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/ADM_Service.png\",\"width\":1143,\"height\":400},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/avtech.com\/articles\/20760\/what-to-expect-from-device-manager-after-adobe-flash-player-is-discontinued\/#webpage\",\"url\":\"https:\/\/avtech.com\/articles\/20760\/what-to-expect-from-device-manager-after-adobe-flash-player-is-discontinued\/\",\"name\":\"What To Expect From Device ManageR After Adobe Flash Player Is Discontinued - AVTECH\",\"isPartOf\":{\"@id\":\"https:\/\/avtech.com\/articles\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/avtech.com\/articles\/20760\/what-to-expect-from-device-manager-after-adobe-flash-player-is-discontinued\/#primaryimage\"},\"datePublished\":\"2021-01-08T19:04:48+00:00\",\"dateModified\":\"2025-01-06T17:51:25+00:00\",\"author\":{\"@id\":\"https:\/\/avtech.com\/articles\/#\/schema\/person\/2966f1925021087dba64df344049f189\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/avtech.com\/articles\/20760\/what-to-expect-from-device-manager-after-adobe-flash-player-is-discontinued\/\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/avtech.com\/articles\/#\/schema\/person\/2966f1925021087dba64df344049f189\",\"name\":\"Allie Wojtanowski\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/avtech.com\/articles\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/470c9c7fbbd3e0a96d84169645634d04?s=96&d=mm&r=g\",\"caption\":\"Allie Wojtanowski\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts\/20760"}],"collection":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/comments?post=20760"}],"version-history":[{"count":89,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts\/20760\/revisions"}],"predecessor-version":[{"id":20881,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts\/20760\/revisions\/20881"}],"wp:attachment":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/media?parent=20760"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/categories?post=20760"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/tags?post=20760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}