{"id":21985,"date":"2021-06-29T16:40:05","date_gmt":"2021-06-29T20:40:05","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=21985"},"modified":"2022-11-23T16:11:00","modified_gmt":"2022-11-23T21:11:00","slug":"how-to-set-or-reset-your-password-in-room-alert-manager","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/21985\/how-to-set-or-reset-your-password-in-room-alert-manager\/","title":{"rendered":"How To Set Or Reset Your Password In Room Alert Manager"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In Room Alert Manager, password reset tokens are required to:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Configure a new user&#8217;s password for the first time<\/li><li>Reset a lost \/ forgotten password<\/li><\/ul>\n\n\n<div class=\"su-note\"  style=\"border-color:#bcc7cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6e1e7;border-color:#ffffff;color:#000612;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p class=\"wp-block-paragraph\">Tokens are one-time use only, and expire 24 hours after they are generated.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If a user has lost or forgotten their password, then an administrator can generate a password reset token for them. <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>For instructions, please see the <a href=\"#generate\">Generate a password reset token<\/a> tab below.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To configure your password for the first time, or to reset a lost\/forgotten password, enter your token into Room Alert Manager&#8217;s <em>Login<\/em> page. <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>For instructions, please see the <a href=\"#use_token\">Use a token to set or reset your password<\/a> tab below.<\/li><\/ul>\n\n\n<div class=\"su-accordion su-u-trim\"><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-anchor=\"generate\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Generate a password reset token<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n<div class=\"su-note\"  style=\"border-color:#bcc7cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6e1e7;border-color:#ffffff;color:#000612;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p class=\"wp-block-paragraph\">Only admin-level users can reset user passwords in Room Alert Manager. If you have lost \/ forgotten your password, please ask an administrator for a reset token.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>For more information about user roles, please see the \u201cTypes of user roles\u201d section of our FAQ,&nbsp;<a href=\"https:\/\/avtech.com\/articles\/20112\/how-to-configure-users-in-room-alert-manager\/#types\" target=\"_blank\" rel=\"noreferrer noopener\">How To Configure Users In Room Alert Manager<\/a>.<\/em><\/p>\n\n\n<\/div><\/div>\n\n\n\n<ol class=\"wp-block-list\"><li>Open Room Alert Manager in your web browser. <ul><li>You may open it by entering \u2018localhost:9393\u2019 or \u2018&lt;IP address of host system>:9393\u2019 in your browser\u2019s address bar. For more information, please see our FAQ,\u00a0<a href=\"https:\/\/avtech.com\/articles\/19834\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Open Room Alert Manager\u2019s Web Interface<\/a>.<\/li><\/ul><\/li><li>In order to reset another user&#8217;s password, you must log in as an admin-level user. <ul><li>For more information, please see the \u201cTypes of user roles\u201d section of our FAQ,\u00a0<a href=\"https:\/\/avtech.com\/articles\/20112\/how-to-configure-users-in-room-alert-manager\/#types\" target=\"_blank\" rel=\"noreferrer noopener\">How To Configure Users In Room Alert Manager<\/a>.<\/li><\/ul><\/li><li>Go to\u00a0<strong>Settings<\/strong>\u2013><strong>Users\/Groups\u00a0<\/strong>in the navigation bar to the left. The <em>Users<\/em> tab will open by default.<br><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"340\" class=\"wp-image-25148\" style=\"width: 150px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Settings_Users-Groups.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Settings_Users-Groups.png 220w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2020\/12\/RAM_Settings_Users-Groups-133x300.png 133w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/li><li>Locate the user that requires a password reset link. Select their name to open their <em>User Profile<\/em>.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"219\" class=\"wp-image-22016\" style=\"width: 600px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_SelectMgrUser.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_SelectMgrUser.png 1072w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_SelectMgrUser-300x109.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_SelectMgrUser-1024x373.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_SelectMgrUser-768x280.png 768w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/li><li>In the <em>User Profile<\/em> window, select <strong>Reset Password<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"334\" class=\"wp-image-22017\" style=\"width: 300px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_UserProfile_ResetPW.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_UserProfile_ResetPW.png 541w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_UserProfile_ResetPW-269x300.png 269w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/li><li>Then select <strong>Generate Token<\/strong> to generate a password reset token for this user.<br><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" class=\"wp-image-22018\" style=\"width: 300px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_GenerateToken.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_GenerateToken.png 684w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_GenerateToken-300x150.png 300w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/li><li>Copy this user token somewhere so that you may share it with the new user later on. Then select <strong>Done<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"275\" height=\"115\" class=\"wp-image-22019\" style=\"width: 275px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_ResetPWToken.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_ResetPWToken.png 549w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_ResetPWToken-300x126.png 300w\" sizes=\"auto, (max-width: 275px) 100vw, 275px\" \/><\/li><li>Share the token with the user so that they can <a href=\"#use_token\">configure their new password<\/a>.<\/li><\/ol>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-anchor=\"use_token\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Use a token to set or reset your password<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ol class=\"wp-block-list\" id=\"block-de120e65-21a9-44dd-90cd-7228edaea8ee\"><li>Open Room Alert Manager in your web browser.<ul><li>You may open it by entering \u2018localhost:9393\u2019 or \u2018&lt;IP address of host system>:9393\u2019 in your browser\u2019s address bar. For more information, please see our FAQ,\u00a0<a href=\"https:\/\/avtech.com\/articles\/19834\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Open Room Alert Manager\u2019s Web Interface<\/a>.<\/li><\/ul><\/li><li>Select <strong>Set New User Password \/ Reset Password<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"231\" class=\"wp-image-25220\" style=\"width: 550px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_Login_ResetPW.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_Login_ResetPW.png 900w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_Login_ResetPW-300x126.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_Login_ResetPW-768x323.png 768w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/li><li>In the <em>Set \/ Reset Password<\/em> page, enter your token and select <strong>Continue<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"239\" class=\"wp-image-22074\" style=\"width: 350px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_EnterToken.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_EnterToken.png 666w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_EnterToken-300x205.png 300w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/li><li>In the <em>Change Password<\/em> page, enter a password that is between 8 and 128 characters long, and contains at least one uppercase letter, one lowercase letter and one number.<\/li><li>Re-enter the same password into the <em>Confirm New Password<\/em> field.<br><img decoding=\"async\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/06\/RAM_ChangePasswordForm_Save.png\" alt=\"\" style=\"width: 450px;\"><\/li><li>Then select <strong>Save New Password<\/strong> to login to Room Alert Manager.<\/li><\/ol>\n\n\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>In Room Alert Manager, password reset tokens are required to: Configure a new user&#8217;s password for the first time Reset a lost \/ forgotten password If a user has lost or forgotten their password, then an administrator can generate a password reset token for them. For instructions, please see the Generate a password reset token [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[287],"tags":[],"class_list":["post-21985","post","type-post","status-publish","format-standard","hentry","category-room-alert-manager"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Set Or Reset Your Password In Room Alert Manager - AVTECH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/21985\/how-to-set-or-reset-your-password-in-room-alert-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Set Or Reset Your Password In Room Alert Manager - AVTECH\" \/>\n<meta property=\"og:description\" content=\"In Room Alert Manager, password reset tokens are required to: Configure a new user&#8217;s password for the first time Reset a lost \/ forgotten password If a user has lost or forgotten their password, then an administrator can generate a password reset token for them. 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