{"id":23667,"date":"2022-04-13T13:18:27","date_gmt":"2022-04-13T17:18:27","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=23667"},"modified":"2022-04-13T13:18:28","modified_gmt":"2022-04-13T17:18:28","slug":"look-up-order-status-room-alert-account","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/23667\/look-up-order-status-room-alert-account\/","title":{"rendered":"Look Up Your Order Status In Room Alert Account"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><a href=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Order-Lookup-1.png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Order-Lookup-1-1024x616.png\" alt=\"\" class=\"wp-image-23670\" width=\"411\" height=\"247\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Order-Lookup-1-1024x616.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Order-Lookup-1-300x181.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Order-Lookup-1-768x462.png 768w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Order-Lookup-1-1536x924.png 1536w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Order-Lookup-1-2048x1233.png 2048w\" sizes=\"(max-width: 411px) 100vw, 411px\" \/><\/a><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">We are thrilled to introduce a brand new \u201cLook Up Order Status\u201d tool at RoomAlert.com. This tool makes it easier than ever to check an order status, and you don&#8217;t even need to be a registered Room Alert Account user to access this tool. Previously, if customers wanted to look up the status of their order, they would only be able to do so once the order had shipped and tracking information was available. Now, customers can view their order status at any time, regardless of if the order has shipped or not.<\/span><\/p>\n\n\n\n<h3><b>How To Look Up Order Status<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">In the \u201cOrder Status\u201d box in Room Alert Account, customers have the option to enter several different pieces of information to help us locate their order. You can either enter the order number, PO number, reseller PO number, or tracking number. If we identify multiple orders, Room Alert Account will prompt you for the zip or postal code. Once your order is found, Room Alert Account will populate this page with all available information. You will be able to see\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Order status\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Billing status\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UPS, FedEx, DHL, or USPS Status (depending on what shipping method the order uses)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Order number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer PO number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reseller PO number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Date the order was placed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shipping method<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Location the order is shipping from<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tracking number (if applicable)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Date the order was shipped<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Date the order was delivered<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name of who signed for the package <\/span><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><a href=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Also-order-lookup-1.png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Also-order-lookup-1-1024x618.png\" alt=\"\" class=\"wp-image-23672\" width=\"411\" height=\"248\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Also-order-lookup-1-1024x618.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Also-order-lookup-1-300x181.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Also-order-lookup-1-768x463.png 768w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Also-order-lookup-1-1536x927.png 1536w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2022\/04\/Also-order-lookup-1-2048x1236.png 2048w\" sizes=\"(max-width: 411px) 100vw, 411px\" \/><\/a><\/figure><\/div>\n\n\n\n<h3><b>Customer Data Privacy &amp; Security<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Our top priority is always to keep customer data as safe and secure as possible. We have accounted for all privacy impacts to ensure that we are following our own data privacy and data security policies, as well as keeping all customer information safe. With this in mind, we have removed all personally identifiable information (PII) from the order status. This feature will not allow you to see the name of the organization, the contents of the order or the address of where the order is shipping to.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are excited to provide our customers with the ability to look up their order status at any time in Room Alert Account. Room Alert provides<\/span><a href=\"https:\/\/avtech.com\/articles\/23213\/peace-of-mind-with-room-alert\/\"> <span style=\"font-weight: 400;\">peace of mind<\/span><\/a><span style=\"font-weight: 400;\">, and we hope our customers take comfort in knowing that they can always check on their order status.<\/span><\/p>\n\n\n\n<h3><b>Contact Us<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">If you have any questions about how to use the \u201cLook Up Order Status\u201d feature in Room Alert Account, please contact us by email at <\/span><a href=\"mailto:Sales@AVTECH.com\"><span style=\"font-weight: 400;\">Sales@AVTECH.com<\/span><\/a><span style=\"font-weight: 400;\">, our online Live Chat service, or via phone 401.628.1600.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are thrilled to introduce a brand new \u201cLook Up Order Status\u201d tool at RoomAlert.com. This tool makes it easier than ever to check an order status, and you don&#8217;t even need to be a registered Room Alert Account user to access this tool. Previously, if customers wanted to look up the status of their [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[20],"tags":[132,140,147,148],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"In Room Alert Account, customers can view their order status at any time, regardless of if the order has shipped or not.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/23667\/look-up-order-status-room-alert-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Look Up Your Order Status In Room Alert Account - 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