{"id":37,"date":"2015-06-24T10:20:46","date_gmt":"2015-06-24T14:20:46","guid":{"rendered":"http:\/\/192.168.2.166\/~webapp\/support\/faq\/wordpress\/?p=37"},"modified":"2025-01-06T13:07:33","modified_gmt":"2025-01-06T18:07:33","slug":"how-to-discover-avtech-devices-with-the-device-discovery-utility","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/37\/how-to-discover-avtech-devices-with-the-device-discovery-utility\/","title":{"rendered":"How To Discover AVTECH Devices With The Device Discovery Utility"},"content":{"rendered":"\n<p>You may discover your \t\t<a\t\t\t\thref=\"javascript:void(0)\"\n\t\t\t\tclass=\"sg-show-popup sgpb-popup-id-13141\"\n\t\tdata-sgpbpopupid=\"13141\"\n\t\tdata-popup-event=\"click\"\n\t\t>\n\t\t &#8220;E&#8221; or &#8220;W&#8221; model Room Alert Monitor\t\t<\/a>\n\t\t (not \u201cS\u201d models) using AVTECH&#8217;s Device ManageR software or AVTECH&#8217;s Device Discovery utility. Device ManageR can additionally discover Axis cameras on your network.<br><br>Device Discovery scans your network in the following ways: <\/p>\n\n\n\n<ul><li><a href=\"#automatic_discovery\">Automatic discovery<\/a> with a UDP broadcast on UPD Port 30718. <\/li><li><a href=\"#advanced_discovery\">Advanced discovery<\/a> with a unicast UDP scan on UDP Port 30718<br><em>(Please note that versions prior to v4.3.1 use a TCP scan on TCP Port 30718.)<\/em><\/li><li><a href=\"#discovery_using_mac_address\">Discovery using a MAC Address<\/a><\/li><\/ul>\n\n\n\n<p>This FAQ shows you how to use Device Discovery to scan for your devices; please see our FAQ <a rel=\"noreferrer noopener\" href=\"http:\/\/avtech.com\/articles\/136\/how-to-discover-avtech-devices-with-device-manager\/\" target=\"_blank\">How To Discover AVTECH Devices With Device ManageR<\/a> for information about Device ManageR. <\/p>\n\n\n<div class=\"su-accordion su-u-trim\"><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-anchor=\"automatic_discovery\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Automatic Discovery With AVTECH's Device Discovery<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ol><li>Open the Device Discovery utility. You may find it in your Windows system typically through the default path: C:\\Program Files\\AVTECH Device Discovery Utility.<\/li><li>Select <strong>Search<\/strong>. Device Discovery then scans your network using a broadcast on UDP Port 30718 to find your Room Alert Monitor.<\/li><li>After a moment, your devices will populate the screen as shown below:<br><img decoding=\"async\" loading=\"lazy\" width=\"659\" height=\"390\" class=\"wp-image-6571\" style=\"width: 450px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Auto_Discovery_Search_Button.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Auto_Discovery_Search_Button.png 659w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Auto_Discovery_Search_Button-300x178.png 300w\" sizes=\"(max-width: 659px) 100vw, 659px\" \/><\/li><li>Once you&#8217;ve selected <strong>Search<\/strong>, automatic discovery continues to repeat every 60 seconds until you either select <strong>Stop<\/strong> at the bottom of the window or close the program. <\/li><\/ol>\n\n\n<\/div><\/div><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-anchor=\"advanced_discovery\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Advanced Discovery With AVTECH's Device Discovery<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p>If your device does not appear with automatic discovery, try using the advanced discovery feature, which searches with a UDP unicast rather than a UDP broadast. <\/p>\n\n\n\n<ol><li>Select <strong>Advanced Discovery<\/strong>.<br><img decoding=\"async\" loading=\"lazy\" width=\"659\" height=\"184\" class=\"wp-image-6572\" style=\"width: 500px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Advanced_Discovery_Button.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Advanced_Discovery_Button.png 659w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Advanced_Discovery_Button-300x84.png 300w\" sizes=\"(max-width: 659px) 100vw, 659px\" \/><\/li><li>When the <em>Discover Devices Via . . .<\/em> pop-up appears, you may choose <strong>Single IP Address<\/strong> or <strong>Range IP Addresses<\/strong>.<ul><li><strong>Single IP Address<\/strong><br>This is a good option when you already know the IP address of the device you&#8217;re looking for, but the search initiated by the <em>Search<\/em> button didn&#8217;t find it.<ul><li>Select <strong>Single IP Address<\/strong>.<\/li><li>In <strong>Start IP<\/strong>, enter the IP address.<br><img decoding=\"async\" class=\"wp-image-6578\" style=\"width: 250px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Advanced_Discovery_Single_IP.png\" alt=\"\"><\/li><\/ul><\/li><li><strong>Range Of IP Addresses<\/strong><br>This is a good option when you&#8217;d like to search only a portion of your network for devices. <ul><li>Select <strong>Range IP Addresses<\/strong>.<\/li><li>In <strong>Start IP<\/strong> and <strong>End IP<\/strong>, enter the first and last address in the range you&#8217;d like to look in.<br><img decoding=\"async\" loading=\"lazy\" width=\"268\" height=\"216\" class=\"wp-image-6577\" style=\"width: 250px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Advanced_Discovery_Range_IP.png\" alt=\"\"><\/li><\/ul><\/li><\/ul><\/li><li>Select&nbsp;<strong>Begin Scan<\/strong>. Device Discovery then scans your network using UDP Port 30718.<\/li><li>Your device (or devices) will then populate the screen.<\/li><\/ol>\n\n\n<\/div><\/div><div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-anchor=\"discovery_using_mac_address\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Discovery Using A MAC Address With AVTECH's Device Discovery<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p>If your device does not appear with automatic and advanced discovery, try setting an IP address using your device&#8217;s MAC address. <\/p>\n\n\n\n<ol><li>Do not select any units in the list of discovered devices in your Device Discovery screen.<\/li><li>Select <strong>Set IP<\/strong>.<\/li><li>When the <em>Device Not Selected<\/em> alert box appears, select <strong>OK<\/strong>.<\/li><li>When the <em>Enter MAC Address<\/em> dialog box appears, enter the MAC address of your unit. Please see our FAQ, <a rel=\"noreferrer noopener\" href=\"http:\/\/avtech.com\/articles\/201\/find-mac-address-room-alert-monitor\/\" target=\"_blank\">Where To Find The MAC Address Of A Room Alert Monitor<\/a>, if you&#8217;re not sure of the MAC.<\/li><li>Then select <strong>OK<\/strong>.<br><img decoding=\"async\" loading=\"lazy\" width=\"271\" height=\"122\" class=\"wp-image-6580\" style=\"width: 250px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Set_IP_Enter_MAC.png\" alt=\"\"><\/li><li>When the <em>Enter IP Address<\/em> dialog box appears, you may tell your device to use DHCP or you may assign it a static IP.<ul><li>Enter 0.0.0.0 to get your unit to obtain an IP address using DHCP.<br><img decoding=\"async\" loading=\"lazy\" width=\"264\" height=\"122\" class=\"wp-image-6579\" style=\"width: 250px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Set_IP_DHCP.png\" alt=\"\"><\/li><li>Enter an IP address to assign a static address to your device. <em>Please note that this assigns only the IP; it does not assign the other necessary network settings of subnet mask, default gateway and DNS server.<\/em><br><img decoding=\"async\" loading=\"lazy\" width=\"264\" height=\"122\" class=\"wp-image-6581\" style=\"width: 250px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADD_Set_IP_Static.png\" alt=\"\"><\/li><\/ul><\/li><li>Then select <strong>OK<\/strong>.<\/li><li>Your device will reboot with it&#8217;s new settings (either DHCP or a static address), and should then appear in the list of discovered devices.<\/li><li>If you entered a static IP address in Step 6 (rather than entering 0.0.0.0 for DHCP), open the Room Alert&#8217;s web interface and complete the IP settings for the subnet mask, default gateway and DNS server. Device Discovery does not set these for you. Please see this FAQ for instructions:&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/avtech.com\/articles\/2444\/set-static-ip-address-room-alert-monitor\/#static_ip_using_web_interface\" target=\"_blank\">How To Set A Static IP Address On Room Alert Monitor &#8211;&nbsp;Setting a static IP using Room Alert Monitor\u2019s web interface<\/a>.<\/li><\/ol>\n\n\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>You may discover your (not \u201cS\u201d models) using AVTECH&#8217;s Device ManageR software or AVTECH&#8217;s Device Discovery utility. Device ManageR can additionally discover Axis cameras on your network. Device Discovery scans your network in the following ways: Automatic discovery with a UDP broadcast on UPD Port 30718. Advanced discovery with a unicast UDP scan on UDP [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/37\/how-to-discover-avtech-devices-with-the-device-discovery-utility\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Discover AVTECH Devices With The Device Discovery Utility - AVTECH\" \/>\n<meta property=\"og:description\" content=\"You may discover your (not \u201cS\u201d models) using AVTECH&#8217;s Device ManageR software or AVTECH&#8217;s Device Discovery utility. 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