{"id":5331,"date":"2016-08-08T14:58:41","date_gmt":"2016-08-08T18:58:41","guid":{"rendered":"http:\/\/avtech.com\/articles\/?p=5331"},"modified":"2025-01-06T13:03:57","modified_gmt":"2025-01-06T18:03:57","slug":"reboot-room-alert-monitor","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/5331\/reboot-room-alert-monitor\/","title":{"rendered":"How To Reboot A Room Alert Monitor"},"content":{"rendered":"

Rebooting\u00a0your Room Alert Monitor is a good place to begin troubleshooting any issues you may experience.<\/p>\n

There are two ways to trigger a reboot:<\/p>\n

    \n
  1. Power cycle units that are:
    \n–\u00a0powered with\u00a0AVTECH\u2019s 5V power adapter<\/a>
    \n–     powered with internal battery backup<\/a>
    \n–     powered with PoE<\/a><\/li>\n
  2. Use the\u00a0Telnet menu<\/a><\/li>\n<\/ol>\n

    Power Cycle Your Room Alert Monitor<\/h3>\n

    <\/a><\/strong>Units Powered with AVTECH\u2019s 5V Power Adapter (No Battery Backup)<\/h4>\n

    If your Room Alert Monitor is powered with AVTECH\u2019s 5V power adapter and does not have an internal battery backup, follow the instructions below to power cycle it.<\/p>\n

      \n
    1. First, disconnect the power adapter from the Room Alert Monitor\u2019s power port for approximately 10 seconds.<\/li>\n<\/ol>\n

      \"Power_Port_Closeup\"<\/a><\/p>\n

      2. Then, plug the power adapter\u00a0back in.<\/p>\n

      <\/a><\/strong>Larger Models with Battery Backup<\/h4>\n
      Room Alert 32S & 32E\/W<\/strong><\/em><\/h5>\n

      On the Room Alert 32S and 32E\/W, a push button next to the power port turns the unit\u2019s internal battery backup on and off. To power cycle this unit:<\/p>\n

      \"Battery_Backup\"<\/a><\/p>\n

      1. First, set\u00a0the button to the OFF\u00a0position.<\/p>\n

      2. Next, disconnect the power adapter for approximately 10 seconds.<\/p>\n

      3. Then, plug the power adapter\u00a0back in.<\/p>\n

      Room Alert 26W<\/strong><\/em><\/h5>\n

      The Room Alert 26W has an automatic internal battery backup that cannot be turned off. To power cycle this unit:<\/p>\n

      1. First,\u00a0disconnect the power adapter.<\/p>\n

      2. Then,\u00a0wait until the battery backup runs out of power.<\/p>\n

      You will know the battery backup is off when the Green LED next to the network port goes dark.<\/em><\/p>\n

      3. After the battery backup turns off, wait approximately 10 seconds.<\/p>\n

      4. Then, plug the power adapter\u00a0back in.<\/p>\n

      <\/a><\/strong>Units Powered with\u00a0PoE<\/h4>\n

      If your unit is powered with\u00a0PoE,\u00a0follow the instructions below to power cycle it.<\/p>\n

      Note that if your Room Alert 32S or 32E\/W is powered with PoE, you must turn off the unit’s battery backup before power cycling.<\/em><\/p>\n

      \"Power_Network_Port\"<\/a><\/p>\n

      1. First, disconnect the Ethernet cable from the network port for approximately 10 seconds.<\/p>\n

      Note that if the unit is running on PoE and has AVETCH\u2019s 5V Power Adapter connected, you will need to disconnect both<\/strong> the power adapter and Ethernet cable.<\/em><\/p>\n

      2. Then, reconnect the Ethernet cable.<\/p>\n

      <\/a><\/strong>Reboot the Room\u00a0Alert Monitor Through the Telnet Menu<\/h3>\n

      * Not available on the Room Alert 3 Wi-Fi, Room Alert 32S, 12S or 3S.<\/em><\/p>\n

      If you cannot power cycle the Room Alert Monitor, you\u00a0can force the unit to reboot through the Telnet menu.<\/p>\n

      You must have Telnet enabled on your Windows system in order to complete the steps below. Telnet is disabled by default in Windows versions Vista and above. Please see our FAQ How To Enable Telnet In Windows (Versions Vista And Above)<\/a> for help.<\/em><\/p>\n

      To reboot the\u00a0unit:<\/p>\n

      1. Open Windows Command Prompt, which you may find at the following path: Start<\/strong>–> All Programs<\/strong>–> Accessories<\/strong>–> Command Prompt<\/strong>.<\/p>\n

      If you are using Windows 8 or above, you must run Windows Command Prompt as an administrator. To do so, right-click on Command Prompt in the step above and select Run as administrator from the drop-down menu that appears. This will open Windows Command Prompt with administrator privileges.<\/em><\/p>\n

      2. At the prompt enter the following command,\u00a0as shown in the example below:<\/p>\n

      telnet <IP address of the unit> 9999<\/p>\n

      \"Reboot_Telnet1\"<\/a><\/p>\n

      3. If you are prompted for your Room Alert Monitor password, enter it and then press the Enter<\/strong> key on your keyboard. Otherwise, simply press Enter<\/strong>.<\/p>\n

      \"Reboot_Telnet2\"<\/a><\/p>\n

      You must press Enter<\/strong> within a few seconds or you’ll get a ‘Connection to host lost’ message. If you see that message, press Enter<\/strong> to get the prompt back and re-enter the telnet command from Step 2.<\/em><\/p>\n

      4. The Telnet menu will appear\u00a0as shown below.<\/p>\n

      5. At the Your choice?<\/em> prompt, enter 4<\/strong>, which corresponds to ‘Reboot Unit.’<\/p>\n

      \"Reboot_Telnet3\"<\/a><\/p>\n

      6. Enter Y<\/strong> when the confirmation message appears. You\u2019ll then see a message that the unit is rebooting.<\/p>\n

      \"Reboot_Telnet4\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

      Rebooting\u00a0your Room Alert Monitor is a good place to begin troubleshooting any issues you may experience. There are two ways to trigger a reboot: Power cycle units that are: –\u00a0powered with\u00a0AVTECH\u2019s 5V power adapter – powered with internal battery backup – powered with PoE Use the\u00a0Telnet menu Power Cycle Your Room Alert Monitor Units Powered […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[2],"tags":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n