{"id":81,"date":"2015-06-25T10:42:47","date_gmt":"2015-06-25T14:42:47","guid":{"rendered":"http:\/\/192.168.2.166\/~webapp\/support\/faq\/wordpress\/?p=81"},"modified":"2017-12-14T17:25:03","modified_gmt":"2017-12-14T22:25:03","slug":"how-to-configure-a-dial-out-modem-action-in-device-manager","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/81\/how-to-configure-a-dial-out-modem-action-in-device-manager\/","title":{"rendered":"How To Configure A Dial-Out Modem Action In Device ManageR"},"content":{"rendered":"<h3>Before You Begin<\/h3>\n<p>Before you configure your dial-out modem action, please do the following:<\/p>\n<p style=\"padding-left: 30px;\"><span style=\"line-height: 1.5;\">&#8211; Download and install the <em>Dial Out Plugin\u00a0<\/em><em>Bundle<\/em>. If you&#8217;ve purchased this plugin bundle, it is available for download from your account at <a href=\"https:\/\/roomalert.com\/\" target=\"_blank\" rel=\"noopener\">RoomAlert.com<\/a>.<\/span><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"line-height: 1.5;\">&#8211; Configure and test your dial-out modem in Device ManageR. This FAQ shows you how: <a href=\"http:\/\/avtech.com\/articles\/69\/how-to-configure-external-modems-in-device-manager\/\" target=\"_blank\" rel=\"noopener\">How To Configure External Modems In Device ManageR<\/a>.<\/span><\/p>\n<p>Note that there are 3 types of dial-out modem actions:<\/p>\n<p style=\"padding-left: 30px;\">&#8211; Dialing a phone directly and playing dial tones (Send Alert Via Modem Dial Out &#8211; Use Direct Dial Out).<\/p>\n<p style=\"padding-left: 30px;\">&#8211; Sending a text message using a TAP service (Send Alert Via Modem Dial Out &#8211; Use TAP Dial Out).<\/p>\n<p style=\"padding-left: 30px;\">&#8211; Dialing a phone directly and playing the alert text aloud (Send Voice Alert Via Modem Dial Out).<\/p>\n<h3>Configuring A Dial-Out Modem Action<\/h3>\n<p><span style=\"line-height: 1.5;\">You may create a dial-out modem action by following these steps:<\/span><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"line-height: 1.5;\">1. Open Device ManageR in your web browser. You may open it by entering &#8216;localhost:8080&#8217; or &#8216;&lt;IP address of Device ManageR&#8217;s host system&gt;:8080&#8217; in your browser&#8217;s address bar.<\/span><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"line-height: 1.5;\">2. Select <strong>Alerts \/ Tasks<\/strong> in the navigation bar to the left.<\/span><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"line-height: 1.5;\">3. In the <em>Settings<\/em> menu, select <strong>Actions<\/strong>.<\/span><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"line-height: 1.5;\">4. Select <strong>Add<\/strong> at the bottom of the screen to open the <em>Add New Action<\/em> window.<\/span><\/p>\n<p style=\"padding-left: 60px;\"><a href=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/AlertsTasks.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-8927\" src=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/AlertsTasks.png\" alt=\"\" width=\"700\" height=\"168\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/AlertsTasks.png 989w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/AlertsTasks-300x72.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/AlertsTasks-768x185.png 768w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"line-height: 1.5;\">5. In the <em>Add New Action<\/em> window, enter a name for the action in <strong>Name<\/strong>.<\/span><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"line-height: 1.5;\">6. <em>(Optional)<\/em> In <em>Description<\/em>, you may, if you wish, enter any notes you feel would be helpful.<\/span><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"line-height: 1.5;\">7. In <em>Action Type<\/em>, select the action you wish to execute from the drop-down list. Once you make your selection, options unique to that action will appear.<\/span><\/p>\n<h4 style=\"padding-left: 60px;\"><strong>Direct Dial Out<\/strong> (to dial\u00a0a number directly and play dial tones)<\/h4>\n<p style=\"padding-left: 90px;\"><span style=\"line-height: 1.5;\">&#8211; In <em>Action Type<\/em>, select <strong>Send Alert Via Modem Dial Out<\/strong>.<\/span><\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Contact<\/em>, choose a contact from the drop-down list that has phone numbers entered in <em>Dial Out Settings<\/em> in their contact record.<\/p>\n<p style=\"padding-left: 90px;\"><span style=\"line-height: 1.5;\">&#8211; In <em>Dial Out Options<\/em>, select <strong>Use Direct Dial Out<\/strong>.<\/span><\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Initialization String<\/em>, you typically may leave the default (&amp;FQ0V1X4&amp;D2S38=10). This string of characters configures the modem so that Device ManageR can use it; the default string works with most modems.<\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Message Pause<\/em>, you may leave the default, 1 second, or enter a higher number. This number is the number of seconds the modem pauses between each dial tone in the message.<\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Message<\/em>, you may leave the default (@111,1,1,1,111,,111,1,1,1,111) or edit it if you wish. This default message is similar to &#8216;SOS&#8217; played in dial tones: each comma in this message is a pause, and each number is a tone.<\/p>\n<p style=\"padding-left: 90px;\"><a href=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/ADM_Action_Add_Direct_Dial_Out.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-2893\" src=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/ADM_Action_Add_Direct_Dial_Out.png\" alt=\"ADM_Action_Add_Direct_Dial_Out\" width=\"450\" height=\"251\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/ADM_Action_Add_Direct_Dial_Out.png 468w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/ADM_Action_Add_Direct_Dial_Out-300x167.png 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/a><\/p>\n<h4 style=\"padding-left: 60px;\"><strong>TAP Dial Out<\/strong> (to send a text message through a TAP service)<\/h4>\n<p style=\"padding-left: 90px;\"><span style=\"line-height: 1.5;\">&#8211; In <em>Action Type<\/em>, select <strong>Send Alert Via Modem Dial Out<\/strong>.<\/span><\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Contact<\/em>, choose a contact from the drop-down list that has phone numbers entered in <em>Dial Out Settings<\/em> in their contact record.<\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Dial Out Options<\/em>, select <strong>Use TAP Dial Out<\/strong>.<\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Initialization String<\/em>, you typically may leave the default (&amp;FQ0V1X4&amp;D2S38=10). This string of characters configures the modem so that Device ManageR can use it; the default string works with most modems.<\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Message<\/em>, you may leave the default or edit it if you wish. You may enter your own text or insert new keywords by clicking the <strong>Click To Insert A Keyword<\/strong> button.<\/p>\n<p style=\"padding-left: 90px;\"><a href=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/ADM_Action_Add_TAP_Dial_Out.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-2895\" src=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/ADM_Action_Add_TAP_Dial_Out.png\" alt=\"ADM_Action_Add_TAP_Dial_Out\" width=\"450\" height=\"252\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/ADM_Action_Add_TAP_Dial_Out.png 465w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/ADM_Action_Add_TAP_Dial_Out-300x168.png 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/a><\/p>\n<h4 style=\"padding-left: 60px;\"><strong>Voice Alert<\/strong> (to call a phone and play the alert text aloud)<\/h4>\n<p style=\"padding-left: 90px;\"><span style=\"line-height: 1.5;\">&#8211; In <em>Action Type<\/em>, select <strong>Send Voice Alert Via Modem Dial Out<\/strong>.<\/span><\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Contact<\/em>, choose a contact from the drop-down list that has phone numbers entered in <em>Dial Out Settings<\/em> in their contact record.<\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Message Pause<\/em>, you may leave the default, 3 seconds, or enter another value (above 0).<\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Repeat Message<\/em>, you may leave the default, 0, to have the alert text played only once, or enter another value (above 0) to have the alert text repeated.<\/p>\n<p style=\"padding-left: 90px;\">&#8211; In <em>Repeat Intro Sound<\/em>, you may leave the default, 0, to have the introductory sound played only once, or enter another value (above 0) to have the introductory sound repeated.<\/p>\n<p style=\"padding-left: 90px;\"><a href=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADM_Action_Add_Voice_Alert.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-6541\" src=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADM_Action_Add_Voice_Alert.png\" alt=\"ADM_Action_Add_Voice_Alert\" width=\"450\" height=\"223\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADM_Action_Add_Voice_Alert.png 468w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/11\/ADM_Action_Add_Voice_Alert-300x149.png 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/a><\/p>\n<p style=\"padding-left: 30px;\">8. In <em>If not successful, retry this Action<\/em>, you may leave the default, 0, or enter a higher number.<\/p>\n<p style=\"padding-left: 30px;\">9. <em>(Optional)<\/em> If you wish, you may associate a schedule with this action by selecting <strong>Optional Schedule<\/strong> and choosing a schedule from the drop-down list. (If you attach a schedule to the action, it can be performed only during the hours you&#8217;ve set up in the Optional Schedule.)<\/p>\n<p style=\"padding-left: 30px;\">10. Then select <strong>Save<\/strong> to save the action.<\/p>\n<p style=\"padding-left: 30px;\">11. Once you&#8217;ve saved, your action will appear in your <em>Actions<\/em> list.<\/p>\n<p>You may now associate this action with an Action \/ Notification List. Please see this FAQ for more information: <a href=\"http:\/\/avtech.com\/articles\/79\/how-to-configure-action-notification-lists-in-device-manager-video\/\" target=\"_blank\" rel=\"noopener\">How To Configure Action \/ Notification Lists In Device ManageR<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before You Begin Before you configure your dial-out modem action, please do the following: &#8211; Download and install the Dial Out Plugin\u00a0Bundle. If you&#8217;ve purchased this plugin bundle, it is available for download from your account at RoomAlert.com. &#8211; Configure and test your dial-out modem in Device ManageR. This FAQ shows you how: How To [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/81\/how-to-configure-a-dial-out-modem-action-in-device-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Configure A Dial-Out Modem Action In Device ManageR - AVTECH\" \/>\n<meta property=\"og:description\" content=\"Before You Begin Before you configure your dial-out modem action, please do the following: &#8211; Download and install the Dial Out Plugin\u00a0Bundle. If you&#8217;ve purchased this plugin bundle, it is available for download from your account at RoomAlert.com. &#8211; Configure and test your dial-out modem in Device ManageR. 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