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Frequently Asked Questions

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Sub Categories

Device ManageR (34)	Room Alert 26W (20)	Room Alert 24E (18)
Room Alert 32 (14)	Room Alert 11E (16)	Room Alert 7E (17)
Room Alert 4E & Signal Tower (17)	TemPageR (16)	Device Discovery Utility (7)

Articles

	How Do I Update The Firmware On My Room Alert Or TemPageR Monitor? - Verify that you have either the AVTECH Device Discovery Utility or Device ManageR software installed on a host machine that has network visibility to the Room Alert or T Similar Articles
	How do I extend my Digital Sensor Cable longer than the supplied 25 feet? By design, external digital sensor cables are 25 feet in length and can be extended up to a supported100 feet in total length. To extend the sensor cable, you will need a RJ Similar Articles
	Internal Temperature Sensor Can Be Higher on Powered WiSH Sensors The Powered Wireless Sensor Hub (P-WiSH) is a wireless sensor that transmits sensor data from internal and connected sensors back to the Room Alert 26W. The P-WiSH has one in Similar Articles
	Trouble/Issues Accessing the 'Downloads' Section of AVTECH.com The 'Downloads' section on AVTECH.com is AVTECH's only source of Device ManageR, Room Alert/TemPageR firmware updates, Software updates, MIB files, Device ManageR plugins, and Similar Articles
	Room Alert Or TemPageR Device Displays An Incorrect Date & Time Room Alert and TemPageR units obtain the date and time from a NTP time server located on the Internet by default. The IP address of the default time server is 198.82.1.201 and Similar Articles
	My Room Alert Or TemPageR Monitor Is Not Discoverable Or Accessible On My Network. How Do I Discover My Room Alert Or TemPageR? Device ManageR and the Device Discovery Utility use a broadcast scan on UDP port 30718 to automatically locate AVTECH monitors on a network. AVTECH recommends the following Similar Articles
	Room Alert/TemPageR Sensor Data Not Loading The Room Alert and TemPageR devices load the sensor data for display on the Status page using a background xml http request to a file called "getData.htm".If sensor Similar Articles
	How To Enable Telnet in Windows Vista and Windows 7 In certain cases, it may be necessary to Telnet into an AVTECH device to modify its settings or view the trace output when directed by Technical Support to do so. By def Similar Articles
	How To Enable TFTP In Windows Vista And Windows 7 In certain cases, it may be necessary to upload specific files to an AVTECH device when directed to do so by Technical Support. By default, the TFTP client is disabled Similar Articles
	How Do I Configure A "Dial Out Via GSM Modem" Action? In order to 'Send an Alert Via GSM'. It is recommended that you first configure and successfully test your Modem in the 'External Modem' section located in the main 'Settings Similar Articles
	My Temperature Sensor or Temp/Humidity Sensor experiences periodic spikes in its values or readings. What can I do to stop these spikes? When experiencing sensor spikes or exceptionally high/low ranges of values, the usual culprit is EMI (Electro-Magnetic Interference). EMI is usually generated by florescent li Similar Articles