Support

Knowledge Base  /  Frequently Asked Questions  /  RoomAlert.com

How To Register For A Room Alert User Profile

Creating a Room Alert user profile is the first step in gaining access to your organization’s account, where you may view your devices, alerts, historical data, and more (based on your user role).

You may create your user profile through RoomAlert.com or through the Room Alert mobile app. For more information, please see the tabs below.

Through RoomAlert.comThrough the Room Alert Mobile App

You may view a video demonstration of registering below:

Follow the steps below to register through RoomAlert.com:

  1. In your web browser, go to https://account.roomalert.com/gateway.
  2. Select Register for Free.
  3. The Enter your email address to register dialog box will appear.
    • In Email, enter the email address that AVTECH has on file for you.
    • Then select Register.
  4. After a moment, you’ll see confirmation that an email has been sent to the address you entered.
  5. Check your email for the New User Registration Request message. Select the Continue Creating My Profile button in the message to continue the process.
  6. The link will take you to the Complete Your Account Registration page. Enter a password of at least 10 characters that contains an uppercase letter, lowercase letter, and number. Then select Create Account.
  7. After your registration has been processed, you will be signed in; from there, your account is ready to use.

Follow the steps below to register through the Room Alert mobile app:

  1. Get the Room Alert mobile app for free from the Google Play Store or Apple App Store.
  2. Open the app. The first screen you’ll see is titled “Connect to your Room Alert Account.”
    • Enter your company email address and select Next.
  3. If your email address is not already registered in the system, you’ll see a message to send an email registration link.
    • Click Register to send the link.
  4. After a moment, you’ll see confirmation that an email has been sent to the address you entered.
  5. Check your email for the New User Registration Request message.
    • Select the Continue Creating My Profile button in the message to continue the process.
  6. The link will take you to the Complete Your Profile page. Enter a password of at least 10 characters that contains an uppercase letter, lowercase letter, and number.
    • Then select Complete registration.
  7. After your registration has been processed, you will be signed in; from there, your account is ready to use.
Facebooktwitterredditpinterestlinkedinmail
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W