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Knowledge Base  /  Frequently Asked Questions

Frequently Asked Questions

Room Alert Manager
Room Alert Discovery Utility
Room Alert
Axis Cameras
Device ManageR (Legacy)
Device Discovery Utility
RoomAlert.com

Search Frequently Asked Questions

Common Questions

The Differences Between Room Alert Monitoring Platforms

How To Request Access To A RoomAlert.com Account

How To Set Up Room Alert 3 Wi-Fi (VIDEO)

How To Discover A Room Alert Monitor

How To Update Firmware On Room Alert Monitors

Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.
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You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates
Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.
Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W