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Knowledge Base  /  Frequently Asked Questions

Frequently Asked Questions

Room Alert
RoomAlert.com
Room Alert App
Room Alert Manager
Room Alert Discovery Utility
Axis Cameras
Device Discovery Utility
Device ManageR (Legacy)

Search Frequently Asked Questions

Common Questions

An Overview Of The Room Alert Mobile App

The Differences Between Room Alert Monitoring Platforms

How To Request Access To A RoomAlert.com Account

How To Discover A Room Alert Monitor

How To Update Firmware On Room Alert Monitors

Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.
AVTECH Software, Inc.
Worldwide Headquarters

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Warren, RI 02885-2761 USA

401-628-1600
888.220.6700
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AVTECH Software, Ltd.
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Shannon Free Zone West
Shannon, Co Clare, Ireland

+353.61.529026
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We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.

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© 1988-2023 AVTECH Software, Inc.
All Rights Reserved Worldwide.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates
Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.
Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W