How To Set (Or Reset) A Password On A Room Alert Monitor

Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ.

You may set a password for the Settings page of each individual Room Alert Monitor to prevent unauthorized users from modifying settings like alert thresholds, static IP addresses and email servers. The Status and Help pages of the Room Alert Monitor web interface may not be password protected.

• Room Alert MAX: Username & Password can be up to 128 characters, and may include symbols.
• Room Alert ‘S’ models: Username & Password can be up to 50 characters, and may include symbols.
• Room Alert ‘E’ models: Passwords may be up to 15 alphanumeric characters. They should not include symbols.

Setting a Password

1. First, open the Base Station’s web interface.
   You may do this by typing its IP address directly into your browser’s URL.
   For help, please see How To Discover A Room Alert Monitor & How To Open Your Room Alert Monitor’s Built-in Web Interface.
2. Log In to the web interface.
   For help, please see How To Access A Room Alert Monitor’s Password-Protected Pages.
3. (On ‘S’ and ‘E’ models) Navigate to Settings –> Security
   (On MAX Base Stations) Navigate to Settings –> Credentials
4. Then set your new password.
   • (Room Alert “E” models only) In Current Password, enter the existing password if there is one; otherwise, leave the field blank.
   • Enter the new password in New Password.
   • Retype it in Confirm Password.
5. Select Save or Save Settings.

Resetting Unknown Credentials

If you have lost the credentials to your Room Alert Monitor Settings page, you’ll need to reset the unit to factory defaults to regain access. Resetting to factory defaults erases all existing settings.

Please see our FAQ How To Reset A Room Alert Monitor To Factory Defaults for instructions.