How To Reset A Room Alert Monitor To Factory Defaults

1. Open your Room Alert Monitor’s web interface. This FAQ has instructions: How To Open Your Room Alert Monitor’s Built-in Web Interface.

2. Select Settings in the navigation bar to the left.

3. Then select Advanced from the options below Settings.

4. Select Reset to Defaults in the upper right corner of the screen.

• On Room Alert ‘S’ models, this button is located toward the bottom of the screen.

5. Select Yes in the Confirm Reset dialog box.

6. Your unit will reboot with factory settings restored.

The reset button is recessed behind a small hole in the unit’s enclosure. You can reach it with a paperclip or other small tool. Click below to view the location of your device’s button:

Room Alert 32S & 32E/W

Room Alert 12S & 12E

Room Alert 4E

Room Alert 3E & 3S

To reset the unit with the physical reset button:

1. With your Room Alert Monitor connected to Ethernet and power, press and hold the reset button for at least 10 seconds until the left ‘link’ LED on the network jack turns off momentarily and then turns on again.

For the Room Alert 32E, you may wish to observe the status LEDs on the front rather than the network jack LED. When you initiate a reset, the status LEDs will first turn red, then cycle through red and green, and finally return to their original state.

2. Your unit will reboot with factory settings restored.

* Not available on Room Alert ‘S’ models.

If you don’t have access to reset the Room Alert Monitor through its web interface or with its physical reset button, you can reset the unit through its Telnet menu.

You must have Telnet enabled on your Windows system in order to complete the steps below. Telnet is disabled by default in Windows versions Vista and above. Please see our FAQ How To Enable Telnet In Windows (Versions Vista And Above) for help.

1. Open Windows Command Prompt, which you may find at the following path on your Windows system: Start–> All Programs–> Accessories–> Command Prompt.

2. At the prompt, enter the following command, as shown in the example below.

telnet <Room Alert Monitor IP address> 9999

3. If you are prompted for your Room Alert Monitor password, enter it and then press the Enter key on your keyboard. Otherwise, simply press Enter.

You must press Enter within a few seconds or you’ll get a ‘Connection to host lost’ message. If you see that message, press Enter to get the prompt back and re-enter the telnet command from Step 2.

4. The Telnet menu will appear as shown below.

5. At the Your choice? prompt, enter 7, which corresponds to ‘factory defaults.’

6. Enter Y when the confirmation message appears. You’ll then see a message that the unit is resetting.

7. Then, the Telnet menu will reappear. At the Your choice? prompt, enter 9, which corresponds to ‘save and exit.’

8. Your Room Alert Monitor will reboot with factory settings restored.

1. Open your Room Alert Monitor’s web interface. You may open the interface using Device Discovery, Device ManageR, or your account at RoomAlert.com. You may also type the IP address of the unit directly into the address bar of your web browser.

2. Select Alert Options in the navigation bar at the top of the page.

3. Then select Advanced from the options below Alert Options.

4. Select Reset to Defaults in the upper right corner of the screen.

5. Select Yes in the Confirm Reset dialog box.

6. Your unit will reboot with factory settings restored.

The reset button is recessed behind a small hole in the unit’s enclosure. You can reach it with a paperclip or other small tool. Click below to view the location of your device’s button:

Room Alert 3W

To reset the unit with the physical reset button:

1. With your Room Alert 3 Wi-Fi connected to power, press and hold the reset button for at least 10 seconds.

2. Your unit will reboot with factory settings restored.