Knowledge Base / Frequently Asked Questions / Room Alert
You may discover your Room Alert Monitor using the following methods:
– For current “E” & “S” models only .
– For current models only.
– For current models only.
– For current models only.
– For current & legacy “E” & “W” models (not “S” models).
– For current & legacy “E” & “W” models (not “S” models).
If your network is not DHCP-enabled and your Room Alert is at factory defaults (out-of-the-box or through a reset), please follow these instructions:
To get your Room Alert 3 Wi-Fi onto your wireless network, follow these instructions:
If you wish to set a static IP address on your Room Alert monitor, the best way to do it is directly through the Room Alert’s web interface on the Settings→ Network page. This FAQ shows you how, as well as alternative methods:
The process on a Room Alert 3 Wi-Fi is slightly different. This FAQ shows you how to do it:
If your Room Alert Monitor is connected to a managed switch and periodically becomes inaccessible on your network, please follow these instructions:
If the normal methods for discovery have not yielded results, you may need to connect the unit directly to a computer. This FAQ shows you how:
If that does not work, you may wish to use a packet-analyzer program, such as Wireshark, to find your Room Alert. This FAQ shows you how:
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
| Model | Minimum Firmware Version | Release Date |
|---|---|---|
| Room Alert 32S | v.1.0.1 | February 11, 2020 |
| Room Alert 12S | v.1.2.0 | July 16, 2020 |
| Room Alert 3S | v.1.5.3 | August 24, 2021 |
| Room Alert 32E | v2.4.0 | July 18, 2014 |
| Room Alert 32W (legacy) | v2.4.0 | July 18, 2014 |
| Room Alert 12E | v2.1.0 | August 8, 2014 |
| Room Alert 4E | v3.2.0 | August 20, 2014 |
| Room Alert 3E | v1.3.0 | August 8, 2014 |
| Room Alert 3 Wi-Fi | v1.0.0 | February 28, 2015 |
| Current Models | Legacy Models |
|---|---|
| Room Alert 32E | Room Alert 32W |
| Room Alert 12E | Room Alert 26W |
| Room Alert 4E | Room Alert 24E |
| Room Alert 3E | Room Alert 11E |
| Room Alert 3 Wi-Fi | Room Alert 7E |
| TemPageR 4E | |
| TemPageR 3E |
