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How To Assign A Static IP Address To Your Windows Computer

You may need to connect your Room Alert Monitor directly to your Windows computer for troubleshooting purposes if you are experiencing one of the following issues:

  • Your network is not DCHP-enabled, and you need to discover and then set a static IP on your Room Alert Monitor.
  • You are having difficulty discovering your Room Alert Monitor and other advanced methods have not worked.
  • You are having issues loading the Room Alert Monitor’s Status or Settings pages that other troubleshooting methods have not resolved.

Before you connect your Room Alert directly to your computer, you’ll need to give the computer a static IP address. To do so, please follow these steps:

1. Open the Network and Sharing Center on your computer. In Windows 10, you may open it by navigating to Start → Windows System→ Control Panel→ Network and Internet→ Network and Sharing Center. In earlier versions of Windows, the navigation will differ slightly.

2. Select Change adapter settings from the links to the left of the Network and Sharing Center screen.

3. Right-click on your regular Ethernet connection and select Properties.

4. Highlight Internet Protocol Version 4 (TCP/IPv4) by clicking on it once and then select Properties.

5. In the Internet Protocol Version 4 (TCP/IPv4) Properties dialog box, select Use the following IP address.

6. Enter an IP Address and Subnet mask for your computer. What you enter depends on how your Room Alert Monitor is configured. Please select one of the choices below for further instructions.

If your Room Alert is on DHCP (the default) . . .

– In IP Address, enter a 169.254.xxx.xxx address, such as 169.254.1.1.

– In Subnet mask, enter 255.255.0.0.

– You may leave the other choices either blank or at their original settings. When you are connecting a Room Alert directly to your computer, these other items are not used.

– Then select OK.

If your Room Alert has a static IP . . .

– In IP Address, enter an IP address within the range of your Room Alert Monitor.

– In Subnet mask, enter the same subnet mask that your Room Alert Monitor has.

For example:

If your Room Alert’s static IP address is 192.168.2.50 and its subnet mask is 255.255.255.0,

you could enter 192.168.2.2 (IP) and 255.255.255.0 (subnet) for your computer.

– You may leave the other choices either blank or at their original settings. When you are connecting a Room Alert directly to your computer, these other items are not used.

– Then select OK.

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You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W