Check Ticket Status

Please provide your email address and a ticket number. An access link will be emailed to you.


We recently updated our ticket system. Some older tickets may not be accessible from this form. If you have trouble looking up your support ticket submit a new ticket and reference your old ticket number.

If this is your first time contacting us or you've lost the ticket number, please open a new ticket

Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

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