Cookie Notice - Effective May 18, 2018

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as logging in, submitting forms or clicking buttons.

You can set your browser to block these cookies, although some parts of the site may not work properly. These cookies do not store any personally identifiable information.

Cookie Name Cookie Description
  • PHPSESSID
This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
  • OSTSESSID
This is a general purpose identifier used to maintain user session variables in our support ticket system. It is a random generated number used to maintain a logged-in status for a user within the support ticket system.
  • phplive_vis_token
  • phplive_vid
PHP Live is used to enable Live Chat functionality with our sales and support teams through our websites.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us determine which pages are the most popular and improve how visitors navigate our site and access pages and resources.

All the information these cookies collected is aggregated and anonymous. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to monitor our site’s performance during your visit.

Cookie Name Cookie Description
  • _gid
  • _ga
  • _gat
Google Analytics gathers information allowing us to understand interactions with our websites to ultimately improve performance and access to the most popular resources.

Functional Cookies

These cookies enable us to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our website.

If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Name Cookie Description
  • slimstat_tracking_code
Wordpress plugin that helps us understand what articles and content are most popular, and to suggest related or recommended articles based on what you have already viewed.

Advertising Cookies

We sometimes use tracking pixels or cookies to assist with our marketing and delivery of online advertising. The technology to do this is made possible by cookies, and we may place a “remarketing cookie” during your visit. The process is anonymized so we are unable to contact you personally.

If you do not allow these cookies, there will be no functional impact observed on the website.

Cookie Name Cookie Description
  • MUIDB
  • _uetsid
Bing Ads cookies used to track visits to our website for possible remarketing ads displayed when visiting other Bing Ads supported websites.
  • NID
  • SID
  • IDE
Google AdWords cookies used to track visits to our website for possible remarketing ads displayed when visiting other Google AdWords supported websites.
  • DSID
  • __gads
  • __gac
For more information about the cookies Google uses, please see: https://policies.google.com/technologies/types

Third-Party Cookies

Some parts of our websites include third party features, like embedded videos and social media interactions. They may include cookies set by third party providers whose services we have added to our website.

If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Name Cookie Description
  • SID
  • HSID
  • APISID
  • SSID
  • SAPISID
  • PREF

Common Google cookies used by Google to verify a Google user account and most recent login time and store user preferences.

For more information about the cookies Google uses, please see:

https://policies.google.com/technologies/types
  • VISITOR_INFO1_LIVE
  • LOGIN_INFO
  • YSC
  • CONSENT

Youtube, a Google property, uses these cookies as unique identifiers to track the viewing of videos.

For more information about the cookies Google uses, please see:

https://policies.google.com/technologies/types