Knowledge Base / Frequently Asked Questions / RoomAlert.com
If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you can schedule “Quiet Times” for your actions. Quiet times silence alert notifications during specific days or times.
For example, if you only want to be notified of an alert outside of business hours, you can set quiet times from approximately 9:00 AM to 5:00 PM Monday through Friday.
Follow these steps to open the alert’s interface:
1. Log in to your account at RoomAlert.com.
In order to edit parts of an alert, you must log in as an admin-level or operator-level user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. Select Alerts from the navigation bar to the left.
3. In your Alert List tab, you’ll see a list of all of your configured alerts. Click on an alert to open its interface.
4. Here, you can configure advanced features.
Follow these steps to apply quiet times to your action:
1. First, place your cursor over an action to pull up the delete, edit, and test icons.
2. Select the edit icon to open the Modify Action section.
3. Then select the Schedule Quiet Times check box.
4. A default quiet time, Sunday 12:00 AM to 11:59 PM, will be added to the list.
5. Edit the Day, Start and End times as desired.
6. Use the Add Quiet Time button to add additional quiet times to the list.
7. Then, select Save Changes.
8. In our example, if the alert is triggered during business hours — let’s say Tuesday at 2:00 PM — we will not receive a notification.
– The alert will still trigger and will be listed in the Alert History, but the action won’t send.
– Please note that quiet times silence “triggered,'” “ongoing” and “clear” notifications.
For information about other advanced alerting features, please see How To Configure Advanced Alerting Features In Your RoomAlert.com Account.
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You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
