Knowledge Base / Frequently Asked Questions / Device ManageR (Legacy)
Follow the steps in this FAQ to address the following situation:
1. You have replaced one Room Alert unit with another.
2. You have assigned the new Room Alert the same IP address as the old Room Alert.
3. You want the existing Device ManageR alerts for the old Room Alert to point to the new Room Alert.
1. Open Device ManageR in your web browser. You may open it by entering ‘localhost:8080’ or ‘<IP address of host system>:8080’ in your browser’s address bar.
2. Select Alerts / Tasks in the navigation bar to the left of your screen.
3. Then re-point the Actions and Alerts to the new device by following the instructions below:
Most Actions don’t point to a specific device, but some do, such as toggling a Light Tower or Relay. If you have any Actions that point to the old Room Alert, you may point them to the new Room Alert with the following steps.
1. In the Alerts / Tasks menu, select Actions.
2. Remove the check mark next to the Action to disable it.
3. Highlight the Action by clicking on it once and then select Edit.
4. Notice that in the Edit Existing Action window:
– The Device drop-down menu reads Choose A Discovered Device.
– The Toggle the fields contain your original choices, but are grayed out.
5. Select your new Room Alert in the Device drop-down menu.
6. Once you do that, the Toggle the fields become enabled again and contain your original choices.
7. Select Save.
8. In the Actions list, re-enable the Action by putting the check mark back in to the box.
Next, re-point your Alerts.
All Alerts point to a specific device. If you have any Alerts that point to the old Room Alert, you may point them to the new Room Alert with the following steps.
1. In the Alerts / Tasks menu, select Alerts.
2. Remove the check mark next to the Alert to disable it.
3. Highlight the Alert by clicking on it once and then select Edit.
4. Notice that in the Edit Existing Alert window:
– The Device drop-down menu reads Choose A Discovered Device.
– The Alarm when the sensor reading for fields are grayed out.
5. Select your new Room Alert in the Device drop-down menu.
6. Once you do that, the Alarm when the sensor reading for fields become enabled again and contain your original choices.
7. Select Save.
8. In the Alerts list, re-enable the Alert by putting the check mark back in to the box.
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
