Support

Knowledge Base  /  Frequently Asked Questions  /  Device ManageR (Legacy)

How To Replace An Old Room Alert With A New Room Alert At The Same IP Address In Device ManageR

Follow the steps in this FAQ to address the following situation:

1. You have replaced one Room Alert unit with another.

2. You have assigned the new Room Alert the same IP address as the old Room Alert.

3. You want the existing Device ManageR alerts for the old Room Alert to point to the new Room Alert.

Step 1: Restart the Device ManageR Service.

First, restart the Device ManageR service. This FAQ shows you how: How To Stop, Start And Restart The Device ManageR Service.

When the program restarts, it will rediscover all of your devices, including the new one.

Step 2: Re-point the Actions and Alerts for the old Room Alert to the new Room Alert.

1. Open Device ManageR in your web browser. You may open it by entering ‘localhost:8080’ or ‘<IP address of host system>:8080’ in your browser’s address bar.

2. Select Alerts / Tasks in the navigation bar to the left of your screen.

3. Then re-point the Actions and Alerts to the new device by following the instructions below:

Re-point any Actions.Re-point the Alerts.

Most Actions don’t point to a specific device, but some do, such as toggling a Light Tower or Relay. If you have any Actions that point to the old Room Alert, you may point them to the new Room Alert with the following steps.

1. In the Alerts / Tasks menu, select Actions.

2. Remove the check mark next to the Action to disable it.

3. Highlight the Action by clicking on it once and then select Edit.

4. Notice that in the Edit Existing Action window:

– The Device drop-down menu reads Choose A Discovered Device.

– The Toggle the fields contain your original choices, but are grayed out.

5. Select your new Room Alert in the Device drop-down menu.

6. Once you do that, the Toggle the fields become enabled again and contain your original choices.

7. Select Save.

8. In the Actions list, re-enable the Action by putting the check mark back in to the box.

Next, re-point your Alerts.

All Alerts point to a specific device. If you have any Alerts that point to the old Room Alert, you may point them to the new Room Alert with the following steps.

1. In the Alerts / Tasks menu, select Alerts.

2. Remove the check mark next to the Alert to disable it.

3. Highlight the Alert by clicking on it once and then select Edit.

4. Notice that in the Edit Existing Alert window:

– The Device drop-down menu reads Choose A Discovered Device.

– The Alarm when the sensor reading for fields are grayed out.

5. Select your new Room Alert in the Device drop-down menu.

6. Once you do that, the Alarm when the sensor reading for fields become enabled again and contain your original choices.

7. Select Save.

8. In the Alerts list, re-enable the Alert by putting the check mark back in to the box.

Facebooktwitterredditpinterestlinkedinmail
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W