Knowledge Base / Frequently Asked Questions / Device ManageR (Legacy)
Contacts, Actions and Action/Notification Lists are the building blocks for your Alerts.
If your alert configuration has duplicates of any of these components—2 or more Actions, for example, that do exactly the same thing but have different names—you have a more complicated structure than you need.
The models in this FAQ show you what to avoid and how to streamline your set up.
Don’t work from the top (Alerts) down to the bottom (Contacts) when setting up your Alerts.
You’ll end up with a complicated configuration cluttered with unnecessary duplicates.
Notice the unnecessary duplicates in the flowchart to the right.
– Contacts 2 & 3 are the same as Contact 1.
– Likewise for Actions 2 & 3 and Action/Notification Lists 2 & 3.
Contacts, Actions and Action/Notification Lists are meant to be unique and to be re-used.
If your set up is like this, simplify it based on the model below.
Work from the bottom (Contacts) up to the top (Alerts) when setting up your Alerts.
Notice that each Contact, Action and Action/Notification List is unique in the flowchart to the right.
– Each unique Contact has 1 unique corresponding Action.
– The 2 unique Actions are grouped into a unique Action/Notification List.
– That Action/Notification List is re-used in all 3 Alerts.
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You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
