Knowledge Base  /  Frequently Asked Questions  /  RoomAlert.com

How To Navigate Between Different Accounts In RoomAlert.com

If you belong to more than 1 account in RoomAlert.com, you may switch between them by following these steps:

1. Log in to RoomAlert.com.

2. Select the organization name in the top left of the screen.

3. When the drop-down menu appears, select the organization whose account you wish to view.

4. Your view will then switch to that account. Depending on your user role for that account, you’ll have access to its devices, alerts, downloads, etc.

For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.

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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W