Knowledge Base  /  Frequently Asked Questions  /  Axis Cameras

Where To Find The Firmware Version Of Your Axis Camera

You may find the firmware version of your Axis camera on its web interface, either in the Setup→Basic Setup page (v6.x.x and below) or the Help→About page (v7.x.x. and above).

To find the version, follow these steps:

1. Open your Axis camera’s web interface by typing its IP address directly into your browser’s address bar.

2. Navigate to the page displaying your firmware version. How you get there depends on what the web interface looks like:

If you see Live View | Setup | Help on the right side of your camera’s web interface:

1. Select Setup.

2. Find Firmware version on the Basic Setup page.

Camera firmware v6.x.x and below appears as shown here.

If you see 3 icons on the right side of your camera’s web interface:

1. Select the Help icon  .

2. Select About from the drop-down menu.

3. Find Firmware version on the About page.

Camera firmware v7.x.x and above appears as shown here.

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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W