Knowledge Base  /  Frequently Asked Questions  /  Device ManageR (Legacy)

How To Stop, Start And Restart The Device ManageR Service

AVTECH’s Device ManageR software runs as a local service on the Windows system it is installed on. By default, it’s configured to start automatically when the Windows system starts. To perform certain tasks, you may need to stop, start or restart the service.


  • Stopping Device ManageR ends the program and makes its web interface inaccessible.


  • Starting Device ManageR starts the program (after it has been stopped) and brings its web interface back online.


  • Restarting Device ManageR immediately reboots the program and takes its web interface offline only momentarily.

Stop, Start Or Restart Device ManageR Using The Windows Services Tool

  1. Open the Services tool in the Windows system that Device ManageR is installed on. You may find Services at the following path: Start–> Control Panel–> Administrative Tools–> Services.
  2. Highlight ‘AVTECH Device ManageR’ in the list of programs in the Name column by clicking on it once.
  3. You may select Stop, Restart or Start the service on the left side of the window. (The option to ‘Start’ appears when the program’s status reads ‘Stopped.’)
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W