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Room Alert 32E/W Firmware Release Notes

Firmware updates for your Room Alert products are available at RoomAlert.com.

v3.3.1

June 9, 2021
  • Resolved an issue that prevented discovery of WiSH sensors.

v3.3.0

June 4, 2021
  • Removed Push to Device ManageR functionality, and replaced it with Push To Room Alert Manager.
  • Added support for a new version of the temperature sensor chip.
  • Added an automatic reboot function to the device’s Telnet menu.

v3.2.5

May 23, 2019
  • Web interface updates
    • Settings–>Sensors page
      • Improved error message that displays when 6 digits are entered in the high/low threshold fields for the following sensors:
        • Digital Temperature
        • Digital Temperature & Humidity (including heat index and dew point)
        • Digital Temperature & Analog (analog with custom scale enabled)
      • Added validation to the following fields for the Digital Active Power w/ Temperature Sensor:
        • “Sensor Label”
        • Temperature “High” and “Low” threshold fields
        • Temperature “Adjust” field
  • URL Commands
    • Modified commands to reset unit to defaults, reset a WiSH sensor and reset all WiSH sensors to require authentication.
  • Push Functionality
    • Fixed an issue that could prevent another push to RoomAlert.com or Device ManageR from triggering while a RoomAlert.com push is already in progress.
  • Misc. updates
    • Added additional filtering to parsing of data received from sensors to avoid erroneous readings.

v3.2.4

February 15, 2019
  • Web interface updates
    • Status page
      • Renamed and relocated the Status page refresh rate field for clarity.
    • Settings-->Click Here To Access Settings page
      • Updated help text and added FAQ link to assist users in troubleshooting sign-in issues.
    • Settings–>SMTP page
      • Added character limits below most fields for clarity.
      • Added FAQ links to assist users in troubleshooting email issues.
      • Added error message to Password field when save of more than 11 characters attempted.
      • Shortened allowed characters on Password field to 12. (12th character required to trigger error message mentioned above.)
      • Updated text on test email confirmation pop-up for clarity.
    • Settings–>SNMP page
      • Added “v1” to page title for clarity.
    • Settings–>Advanced–>Device ManageR Push page
      • Updated tab and field names for clarity.
      • Added help text and FAQ link to assist users in preventing discovery issues in Device ManageR.
      • Reset fields when Device ManageR is push disabled after having been enabled.
  • getData.json & trace file updates
    • Added Ethernet Configuration settings from the Settings–>Network page to assist Technical Support with troubleshooting connectivity issues.

v3.2.3

September 26, 2018
  • Updated Device ManageR Push functionality to allow more frequent pushes based on changes in sensor readings.
  • Resolved an issue that could prevent settings from saving in IE11 on the monitor’s Settings→Advanced page.
  • Updated SMTP email username field to allow backslash character.
  • Resolved an issue that could prevent emails from being sent through certain mail servers.
  • Updated startup process to allow sensor readings to begin more quickly when the monitor is not connected to the internet.

v3.2.2

December 20,2017
  • Resolved an issue that could prevent the web interface from loading when viewed from a computer without an internet connection.

v3.2.1

December 15, 2017
  • GoToMyDevices.com has moved to Account.RoomAlert.com. The firmware has been updated to support and reference this change.
  • Resolved an issue that could allow invalid SMTP ports to be saved through the Settings page.

v3.2.0

December 4, 2017
  • Added support for dew point on Digital Temperature & Humidity Sensors. Click here for more information.
  • Updated saving of passwords to make it more clear when the maximum length is exceeded.
  • Resolved an issue that could prevent users from saving certain valid email usernames.
  • Resolved an issue that could cause an alarm icon to display on Digital Temperature & Humidity Sensors configured for heat index with no threshold set.
  • Resolved an issue that could cause alarm clear actions not to execute properly.

v3.1.0

September 13, 2017
  • Added support for AVTECH’s new Active Power Sensor
  • Updated GoToMyDevices Push to send data to My.RoomAlert.com
  • Resolved an issue that prevented the fourth output on a Relay Switch Sensor from being toggled via SNMP set commands.
  • Added a setting to the ‘Security’ section of the telnet menu which can prevent Light Tower and Relay outputs from being toggled through the web interface.
  • Added support for pushing data to GoToMyDevices.com immediately when a Light Tower or Relay output is toggled.
  • Resolved an issue that could cause negative analog readings to appear incorrectly through SNMP queries.
  • Updated the web interface to allow ‘0’ to be saved for the number of enabled WiSH Sensors.
  • Resolved an issue that could prevent emails from sending when an alert on a WiSH’s switch sensor clears.
  • Resolved an issue that could prevent Light Tower / Relay actions from performing when an alert on a WiSH’s switch sensor clears.
  • Added red/green status icons to the web interface to indicate the alert state for the internal temperature of WiSH sensors.
  • Resolved an issue that could cause continuous emails to be sent when a sensor is disconnected from a WiSH sensor.
  • Added the custom analog value to the SNMP tree.
  • Resolved an issue that could cause adjust values on humidity sensors to display incorrectly after saving settings.
  • Added support for toggling Light Tower and Relay outputs based on alerts configured for the internal power sensor.
  • Resolved an issue that would prevent negative values from being entered into the ‘Scale High’ field for internal analog sensors.
  • Disabled SNMP fields for WiSH sensors that are not connected.

v3.0.4

March 28, 2017

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Updated the GoToMyDevices push logic to send an automatic push when Light Tower or Relay outputs are toggled via the web interface.
  • Resolved an issue that could cause Device ManageR to interpret closed switch sensors as open immediately after a device reboots.
  • Resolved an issue that could cause custom MTU settings to be ignored by the network driver.
  • Resolved an issue that could cause custom time servers to be ignored and replaced with time.nist.gov.
  • Updated the validation on the ‘Device ManageR Server IP Address’ setting so it will not allow ‘0.0.0.0’ to be saved.
  • Updated the alarm checking logic so it can send a new alert when a disconnected sensor is plugged back in if necessary.
  • Reduced the alarm clear hysteresis on analog sensor alarms to 0.10 V.
  • Resolved an issue that could prevent changes to the WiSH Sensor blacklist from being applied correctly.
  • Minor web interface display fixes.

v3.0.3

January 6, 2017

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Updated to support new parallel flash on networking module.

v3.0.2

November 3, 2016

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could cause reboots when emails were sent through certain SMTP servers.
  • Resolved an issue that could cause the incorrect DNS server to be used for devices that are configured via DHCP.
  • Resolved an issue that could cause problems when saving settings due to specific web browser configurations.
  • Updated wording on input validation when configuring settings.
  • Updated display when configuring analog thresholds on a Temperature & Analog Sensor to make it more obvious when a custom scale is in use.
  • Resolved an issue that could cause the getData.json output to be invalid with very low heat index readings.
  • Resolved an issue with saving Temperature & Analog Sensor settings through Safari.
  • Resolved an issue that caused a slight discrepancy in analog thresholds in alert emails.
  • Resolved an issue with displaying the adjust value for internal analog sensors.
  • Updated the behavior sensor disconnections when alerts are in progress. Alert cleared emails will no longer be sent when a sensor that is in an alarm state is disconnected.
  • Resolved an issue that could cause alert emails to be sent when email is disabled.
  • Resolved an issue that could cause the link to the device’s web interface in alert emails to be displayed incorrectly.

v3.0.1

April 13, 2016

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Updated the link to FAQs displayed on the Help page.
  • Updated the GoToMyDevices push functionality so a push will be triggered as soon as a new digital sensor is connected.
  • Updated GoToMyDevices push so that a push is triggered immediately when an alarm configured on Room Alert is triggered.
  • Updated GoToMyDevices push so that a push is sent after the voltage returns from 0V on analog sensors.
  • Resolved an issue that could cause GoToMyDevices pushes to occur too frequently if custom analog readings were calculated as negative numbers.
  • Added a trace output that displays whether a delayed push was intended for Device ManageR or GoToMyDevices.
  • Added support for the ‘+’ character in email address fields.
  • Added a flag to the JSON output to indicate that custom analog readings are configured.
  • Resolved an issue that could cause the device to reboot when an email was sent that resulted in a ‘Sender Address Rejected’ response from the email server.
  • Updated the configuration to tracing output is now enabled by default.
  • Updated the firmware UPD file so it contains smaller files that are more efficient to upload over various network speeds and topologies.
  • Resolved an issue that allowed users to enter a value in the ‘Refresh Every X Seconds’ field that was larger than the maximum size allowed.
  • Resolved an issue that required users to enter a High and Low Alarm On value when certain custom scale configurations were made.
  • Resolved an issue that caused the WiSH Sensor digital sensor configuration to display differently than standard digital sensors.
  • Resolved an issue in the telnet configuration options that required a Switch Sensor Error Level to be set.
  • Resolved an issue that could cause Relay 4 on a connected Relay Sensor to always show as off on the Status page, even when toggled on.
  • Updated the Light Tower Name field to be grayed out when the ‘No Light Tower/Relay’ option is selected.
  • Resolved an issue that could cause the device to still use the default NTP time server, even when a new server is configured.
  • Added a telnet option to print the last push values to trace output to help diagnose GoToMyDevices push issues.
  • Added a proper limit to the internal relay labels so only 15 characters can be entered.
  • Resolved an issue that could prevent the NTP server IP from resolving via DNS.
  • Resolved an issue that could prevent analog sensors from reading all the way down to 0V and instead reporting a few hundredths of a volt.
  • Resolved an issue that could cause Alarm Profiles to be saved incorrectly for Analog and Switch Sensors.
  • Updated SNMP Trap processing so traps are sent to the second and third SNMP Trap IP, even if a valid IP is not entered for the first SNMP Trap IP.
  • Resolved an issue that would not display the Save Settings option after resolving a second host name in the Date & Time Settings page.
  • Updated the default Date & Time Auto Refresh setting to ’24 Hours’, rather than ‘Disabled’.

v3.0.0

March 10, 2016

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Upgraded the web interface to a completely new, modern and responsive template that works as well in mobile and tablet browsers as it does in desktop browsers. It integrates more directly with GoToMyDevices, and provides a consistent user experience across all current Room Alert monitors. Configuration options are now more intuitive, with the most commonly configured settings presented first, as well as providing an indication for what settings have been modified prior to saving. All current Room Alert monitors are now unified under a single common interface, and additional details can be found in the newly updated Room Alert User Manual.
  • The current MIB file is now included in the web interface, and can be downloaded from the SNMP Settings page. All MIB files will now have a version number that matches the firmware version number, making it easier to ensure the correct MIB is used.
  • Updated the GoToMyDevices push functionality to push updated data to http://push.GoToMyDevices.com.
  • Updated the GoToMyDevices push functionality to push data as ‘application/json’ without form encoding.
  • Updated the GoToMyDevices push functionality to use the same sensor push triggers across all current monitors for consistency.
  • Updated the GoToMyDevices push functionality to be sure a push is attempted after one minute if a push was attempted during the one minute lockup period.
  • Updated the GoToMyDevices push functionality to be sure the last push temperature is always recorded.
  • Updated Analog Settings so letters are not allowed in the ‘Reference’ or ‘Adjust’ fields.
  • Resolved an issue that could cause email to not send if the mail server responded with longer than expected headers.
  • Updated the default NTP server to ‘time.nist.gov’, which is resolved on each boot.
  • Updated the way Alarm Profiles are applied on analog sensors to ensure the correct one is always used.
  • Updated the way heat index values are calculated on the internal sensor to ensure we apply the automatic adjustment properly.

v2.5.1

May 15, 2015

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Improved the trace output for email notifications to make it easier to identify and diagnose email server issues.
  • Performed a major code review and optimization that should improve performance of the web server and reduce the chance of periods of a non-responsive web interface.
  • Added network configuration details to trace output header to make it easier to diagnose email and GoToMyDevices connection failures.
  • Added the ability for GoToMyDevices pushes to be triggered with changes to any connected sensor, not just the internal sensor and switch sensors.
  • Added the ability for GoToMyDevices pushes to be triggered from any analog sensor inputs.
  • Added a retry timer for GoToMyDevices to prevent Room Alert from sending push requests faster than once per minute.
  • Resolved an issue that could cause analog sensors to be returned incorrectly from SNMP query requests.
  • Resolved an issue that could cause email notifications to fail if the configured mail server responded with a longer than expected welcome message.
  • Resolved an issue that could prevent the custom unit label from saving properly on Temperature & Analog Sensors.
  • Resolved an issue that could cause sensor readings to stop updating until the unit was rebooted.
  • Updated the ‘ResetHighLow’ URL request to also reset the high and low readings for any connected WiSH Sensors.
  • Resolved an issue that was requiring users to enter high and low alarm thresholds in order to save custom scales for analog sensors. Custom scales can now be configured without configuring corresponding high and low alarm thresholds.
  • Resolved an issue that could cause custom scale readings for Temperature & Analog Sensors connected to digital ports 1-4 to save inconsistently.
  • Resolved an issue that prevented sensors connected to digital ports 6-8 from being configured as Temperature & Analog Sensors.
  • Resolved an issue that could prevent the Settings page from loading properly.
  • Resolved an issue that could prevent the Status page from loading properly until the page was refreshed.
  • Updated the web interface to use colons (:) to separate the MAC address instead of dashes (-) to be consistent with how MAC addresses are used in GoToMyDevices.

v2.5.0

January 26, 2015

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Improved the trace output for email notifications to make it easier to identify and diagnose email server issues.
  • Performed a major code review and optimization that should improve performance of the web server and reduce the chance of periods of a non-responsive web interface.
  • Added more detailed trace output for SNMP Trap notifications.
  • Added a link to GoToMyDevices.com in the footer of the web interface.
  • Added more detail to the trace output for web requests to better identify the origin of the request.
  • Resolved an issue that could make it difficult to configure a password.
  • Resolved an issue that could cause sensor labels and readings to display incorrectly for WiSH Sensors.
  • Added an ‘Alarm if disconnected’ option on the Sensors Settings page so it is consistent with other Room Alert models.
  • Added a background counter to keep track of how often requests to write to flash are occurring to help with flash related support issues.
  • Adjusted the humidity calculation slightly to account for small voltage variations between sensors, resulting in a more accurate humidity reading overall.
  • Added field validation for the device name and sensor labels to prevent special characters from being entered that might cause errors.
  • Increased the allowable threshold range for analog sensors to support both high and low versions of our Extreme Temperature Sensor.
  • Updated the default NTP address since the previous IP is no longer supported.
  • Added the OID data for Light Towers to the SNMP Query and MIB data.
  • Added support for toggling the relay outputs via SNMP.
  • Added support for a configurable GoToMyDevices connection timeout.
  • Improved browser support using XML libraries tested in the Room Alert 3E.
  • Updated the web interface so all external links open in a new browser window.
  • Modified the Network Settings page to use checkbox elements instead of radio buttons to be consistent with other models.
  • Resolved an issue that could cause the MAC address to temporarily increment.
  • Resolved an issue that would prevent proper high and low heat index thresholds from being entered for WiSH Sensors.
  • Resolved an issue that could cause the device name reported to the DHCP server to be truncated to 8 characters.
  • Resolved an issue that prevented saving negative threshold values for analog sensors.
  • Resolved an issue that caused the AutoIP, DHCP and BOOTP options to be unchecked by default when reverting to Automatic IP Configuration.
  • Resolved an issue prevented settings from being saved in Internet Explorer 11.
  • Corrected the field limit for the Device Name to only allow 15 characters.
  • Removed the Application Notes link from the Help screen since it is no longer valid.
  • Removed the WiSH Sensor channel configuration from the WiSH Options screen since it is no longer supported.

v2.4.0

July 18, 2014

AVTECH Device ManageR v6.1.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Added support for automatically pushing sensor data to AVTECH’s new GoToMyDevices.com monitoring and alerting cloud service. GoToMyDevices.com allows you to ‘Manage Devices… Anywhere… Anytime! Easily, conveniently and securely through the cloud.’ Please contact your Product Specialist for additional details about this exciting new service, or click here to learn more.
  • Added support for Temperature & Analog Sensors connected to WiSH and WiSPR Sensors. Alerts can be configured based on the analog voltage detected, although custom analog scales are not currently supported. To configure a custom analog scale, please connect the Temperature & Analog Sensor to a digital sensor input on the Room Alert 32E, or directly to the internal Analog Sensor inputs.
  • Updated all copyright information to 2014.
  • Improved the validation performed when Analog Sensor custom values are saved so that a full range of valid options are supported.
  • Updated the link for more information about Heat Index to direct customers to the appropriate Frequently Asked Question (FAQ) at AVTECH.com.
  • Added support for displaying the Heat Index in the default temperature scale on the Status page instead of always in Fahrenheit.
  • Resolved an issue that prevented WiSH and WiSPR switch sensor labels from appearing on the Status page.
  • Resolved an error that could occur when attempting to save an ‘Adjust’ value for a WiSH Sensor.
  • Resolved an issue that prevented users from configuring the Heat Index on a Temp/Humidity Sensor connected to a WiSH Sensor.
  • Resolved an issue that required users to enable custom analog values and save settings before any actual custom values could be entered. This can now all be performed in a single step.
  • Resolved an issue that could prevent users from saving a high threshold for a sensor connected to a WiSH Sensor.
  • Resolved an issue that prevented the internal relay on a Light Tower Adapter from being toggled from a configured Alarm Profile.
  • Resolved an issue that could prevent users from disabling the ‘Enable WiSH Lost Communication’ option.
  • Resolved an issue that could cause an Alarm Profile to not be saved when configured for a WiSH Sensor.
  • Resolved an issue that could cause High and Low thresholds entered for a WiSH Sensor to be scaled improperly when saved.

v2.3.3

February 5, 2014

AVTECH Device ManageR v5.7.2 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Added a new URL action that allows the device to be rebooted remotely using the URL parameter ‘/cmd.cgi?action=RemoteReboot’.
  • Resolved an issue that could cause Push requests to fail after the first attempt was made.
  • Resolved an issue that could cause SMTP ports configured higher than 256 to appear incorrectly when settings were loaded.
  • Resolved an issue that could cause Sensor Settings to not save if a negative number was entered in the ‘Adjust’ field for humidity sensors.
  • Resolved an issue that could prevent negative ‘Adjust’ values from being saved for Temperature & Analog Sensors.
  • Resolved an issue that could prevent more than one sensor from being configured as a Temperature & Analog Sensor.

v2.3.2

November 26, 2013

AVTECH Device ManageR v5.7.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could prevent Heat Index from being enabled on the second external sensor on a WiSH or WiSPR Sensor.
  • Resolved an issue that could prevent the Fahrenheit temperature reading for external sensors from being returned properly via SNMP.
  • Resolved an issue that could cause an external sensor connected to one WiSH Sensor to appear also under another WiSH Sensor on the Status page.
  • Added an ID to the ‘Accept Changes’ button to help facilitate automated unit testing.
  • Resolved an issue that could prevent valid high and low thresholds for the internal analog sensors to not be saved properly.
  • Resolved an issue that could cause the temperature reported on a WiSH Sensor to rise significantly if a large negative value was entered in the Adjust field.
  • Updated the Adjust field for humidity sensors to not allow entry higher than 99, which can cause the web interface to display incorrectly.
  • Updated the high and low thresholds for Temperature & Analog Sensors to allow decimal values.

v2.3.1

September 24, 2013

AVTECH Device ManageR v5.7.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Updated the internal Analog Sensor configuration options to be consistent with the new Temperature & Analog Sensor configuration.
  • Improved the URL included in email alerts so it will suppress a ‘0’ or ’80’ used for the HTTP port, displaying only the IP address.
  • Resolved an issue that could cause the Adjust value for the internal sensor to not be applied properly.
  • Resolved a scaling issue introduced with adding support for the Temperature & Analog Sensor that could cause the Adjust values for external sensor to not be applied properly.
  • Resolved an issue that could cause sensor labels to not read properly in Internet Explorer (IE).
  • Resolved an issue that could cause WiSH Sensors to not display in Settings, preventing users from modifying WiSH Sensor labels and thresholds.
  • Resolved an issue that could cause SNMP Community Names using the full 14 characters to not work properly.
  • Modified the ‘Reset High/Low’ CGI command to redirect back to the Status page after it completes.

v2.3.0

August 30, 2013

AVTECH Device ManageR v5.7.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Added support for AVTECH’s new Digital Temperature & Analog Sensor. This new sensor is compatible with all Room Alert products and allows users to monitor temperatures and analog voltages between 0-5VDC. This greatly increases the types of sensors that can be monitored by Room Alert as there are many third party sensors that output 0-5VDC readings.
  • Added support for Internet Explorer 9 and 10 (IE9 and IE10).
    Tested and confirmed compatibility with all current popular browsers, including Google Chrome, Mozilla Firefox, Internet Explorer and Safari.
  • Resolved an issue that could cause Alarm Profiles to not save properly.

v2.2.2

April 3, 2013

AVTECH Device ManageR v5.6.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could cause duplicate emails to be sent when alarms were triggered. This was related to the recent addition of Alarm Profiles.
  • Resolved an issue that could cause duplicate SNMP Traps to be sent when alarms were triggered. This was related to the recent addition of Alarm Profiles.
  • Resolved an issue that could cause external sensors connected to WiSH Sensors to display incorrectly when multiple WiSH Sensors are present.
  • Resolved an issue with the display of the WiSH Sensor signal strength that could cause a small broken image link to appear over the signal strength display.

v2.2.1

February 27, 2013

AVTECH Device ManageR v5.6.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could cause the Serial Number to not be returned properly. This could cause the Status page not to load in some web browsers.
  • Resolved an issue that could cause the resolved DNS IP Address to not be automatically copied to the correct field when using the new DNS resolution helper link in Settings.

v2.2.0

February 13, 2013

AVTECH Device ManageR v5.6.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Added a major new feature to extend the number of Light Tower and Relay options that can be performed when alarms occurs. In previous versions, the Alarm Options and Relay Options pages of the Settings could be used to configure light, audio and relays that should be turned on or off when alarms occur or clear. This applied to any alarm detected by Room Alert 32E, so a high temperature alarm would take the same actions as a switch sensor alarm.

New in Room Alert 32E v2.2.0 is the ability to configure five (5) unique ‘Alarm Profiles’. Each of these profiles define which Light Tower and Relay options should be turned on or off when alarms occur. In addition, each individual sensor can now be configured to use a specific Alarm Profile. This means, for example, the internal sensor could trigger one profile that turns a red light on, another sensor could trigger another profile that turns a relay on, and another sensor could do something else entirely. A great use for this is using one set of relay outputs to turn an air conditioner on when the temperature gets to high, and another set of relay outputs to turn a heater on when the temperature gets too low.

This has always been possible when using Device ManageR in tandem with the extensive monitoring capabilities of the Rooom Alert 32E. With this latest release, these advanced automatic actions can now be configured entirely on the Room Alert 32E with no additional software required. This makes it a great option for remote sites where monitoring via Device ManageR might not be possible.

  • Added the ability to configure the default state for signal towers connected to a Light Tower Adapter (LTA). These default states will be used when a Room
  • Alert 32E is first turned on or rebooted.
  • Added support for controlling the relay built into the Light Tower Adapter (LTA) when connected to the external sensor channel.
  • Added the device serial number to the getData.json output to assist with identifying devices when the default device name has been changed.
  • Added a popup dialog on the Advanced page of the Settings to allow users to resolve a domain name to an IP address. This is useful when a NTP server name is available and needs to be saved as an IP address.
  • Added a button to manually request a time update via NTP on the Advanced tab of the Settings.
  • Resolved an issue that could cause DNS resolution to fail when networking details were provided by DHCP.
  • Optimized the boot process to allow the device to start monitoring sensors and responding to web requests more quickly.
  • Optimized how images displayed on the web interface are stored and cached, allowing for greater stability and responsiveness at higher refresh rates.
  • Renamed ‘Signal Tower’ references to ‘Light Tower’ for consistency with marketing materials.

v2.1.1

October 17, 2012

AVTECH Device ManageR v5.0.3 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Improved the compatibility of the web interface with recent released of Mozilla Firefox, Microsoft Internet Explorer and Google Chrome browsers.
  • Added an option to the telnet configuration that allows users to reboot the device remotely.
  • Improved the Device ManageR Push functionality so it does not attempt to initialize and make a connection if the feature has not yet been configured.
  • Resolved an issue that prevented the ‘WiSH Options’ and ‘Wish Settings’ tabs from appearing on the Settings screen.

v2.1.0

August 6, 2012

AVTECH Device ManageR v5.0.3 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Added support for custom unit calculations on Analog Sensor inputs. Instead of simply displaying an alerting based on the 0-5VDC input, Room Alert 32W can now calculate the actual reading from the sensor and trigger alerts based on these custom values. For example, if a 20A current sensor is connected to the 0-5VDC input, users can configure ’20’ as the max value and ‘A’ as the unit of measure. Room Alert 32W will then convert the voltage input to the custom scale for display on the Status page.
  • Added the ability to configure the default state of the Relay Outputs when the Room Alert 32W reboots. This allows users configure each relay output to either be ON or OFF on reboot.
  • Improved the web interface to be smaller and more efficient, resulting in faster page loads especially over remote connections.
  • Modified the display of external sensors connected to WiSH Sensors so they are collapsed by default. They can be displayed by clicking the ‘Expand’ label on the WiSH Sensor. This improves the layout of these sensors on small screens and mobile devices.
  • Modified the format of Digital Temperature Sensors so they are the same height as Digital Temp/Humidity Sensors. This avoids spacing issues that can display when a mix of the two types of sensors are connected.
  • Resolved an issue with the ‘auto-update’ feature of NTP so it properly uses the configured NTP update frequency.

v2.0.0

May 11, 2012

AVTECH Device ManageR v5.0.3 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Added support for all modern web browsers. The Room Alert web interface should now be fully functional in all web browsers, including IE8/9, Firefox, Chrome, Safari, Opera and others that conform to modern web standards. With full support for Chrome and Safari, the web interface can now also be viewed in mobile devices running Android and iOS.
  • Added support for the new ‘Push’ technology for use with Device ManageR. Previously, Device ManageR would query the device for sensor values at defined intervals. If the device was installed at a remote location, this could cause additional configuration steps because of firewalls that might be in place between locations. The new ‘Push’ technology allows users to configure Room Alert to proactively send sensor updates to Device ManageR at regular intervals. Since Room Alert will be sending data out to Device ManageR, firewall configurations can typically be simpler since outgoing connections are usually allowed. In addition, if Room Alert detects an alarm condition, it will immediately send an update to Device ManageR, regardless of the interval setting. This allows for more immediate notification of alarm conditions that is no longer tied to the Discovery Interval configured in Device ManageR. Please contact AVTECH for additional details about this exciting new feature.
  • Updated the core embedded operating system and network drivers. This should improve the communication between our Room Alert devices and high end network switches to improve interoperability.
  • Added support for the JSONP protocol. This makes it much easier for users to incorporate sensor data from Room Alert devices into their own web pages without the challenges previously posed by cross-domain scripting restrictions.
  • Updated the sensor output to conform to valid JSON formats.
  • Added the ability to configure the date format displayed on the web interface and in email notifications to allow for customization in different international locales.
  • Improved the way time is displayed in email notifications to more fully conform to the RFC standard.
    Added timestamps to the trace output to make it easier for our Technical Support team to identify the timing of certain background activities to facilitate quicker resolutions.
  • Modified the way the Device Name is handled so the Serial Number is used as the default Device Name when factory default settings are reset.
  • Added support for turning the internal relay on the Light Tower Adapter (LTA) on and off.
  • Updated the Status page so refresh rates cannot be configured faster than five (5) seconds. Due to the large amount of data presented on the Room Alert 32E Status page, refreshing the page too quickly can cause requests to back up and appear to stall.
  • Improved the timing of the progress bar used when settings are saved so it completes only after the device has saved the settings and rebooted.
  • Resolved an issue that could cause the Alarm Settings page to not toggle the check boxes properly when switching between the two LTA ports.
  • Updated the Relay Settings page to reset default sensor labels if the settings are saved with the label fields left blank.
  • Resolved an issue that could cause the status icon for WiSH Sensors to show as the default icon unless an alert was in progress. If an alert is configured but not in an alert state, it now correctly shows the green icon.
  • Resolved an issue that could cause WiSH Sensors to immediately trigger an alert when a new threshold was saved.
  • Updated the trace output displayed for web requests to show the IP of the system requesting the page and also the page that was requested.
  • Improved the ability to handle concurrent requests for the Settings page in multiple browsers.

v1.0.1

September 30, 2011

AVTECH Device Discovery v3.1.1 or higher or AVTECH Device ManageR is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could cause periodic false alarms for the internal Temp/Humidity Sensor. Because of heat generated inside the enclosure, the internal temperature sensor is automatically adjusted down by 7.5° C. In some cases, the alarms were being checked prior to this adjust value being applied. This has been corrected so that alarms are only checked after the adjust value has been applied.
  • Resolved an issue that could cause some Heat Index thresholds to be checked against regular temperature thresholds. Some thresholds were also being interpreted in Celsius instead of Fahrenheit.
  • Added support for the additional relay output included on the Light Tower Adapter (LTA) for use with the Room Alert 32W.
  • Corrected a display issue with the title displayed on the Settings page.

v1.0.0

September 15, 2011

AVTECH Device Discovery v3.1.1 or higher or AVTECH Device ManageR is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • First official release of Room Alert 32W firmware.
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Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W