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Room Alert 12E Firmware Release Notes

Firmware updates for your Room Alert products are available at RoomAlert.com.

v3.2.5

May 23, 2019
  • Web interface updates
    • Settings–>Sensors page
      • Improved error message that displays when 6 digits are entered in the high/low threshold fields for the following sensors:
        • Digital Temperature
        • Digital Temperature & Humidity (including heat index and dew point)
        • Digital Temperature & Analog (analog with custom scale enabled)
      • Added validation to the following fields for the Digital Active Power w/ Temperature Sensor:
        • “Sensor Label”
        • Temperature “High” and “Low” threshold fields
        • Temperature “Adjust” field
  • URL Commands
    • Modified commands to reset unit to defaults, reset a WiSH sensor and reset all WiSH sensors to require authentication.
  • Push Functionality
    • Fixed an issue that could prevent another push to RoomAlert.com or Device ManageR from triggering while a RoomAlert.com push is already in progress.
  • Misc. updates
    • Added additional filtering to parsing of data received from sensors to avoid erroneous readings.

v3.2.4

February 15, 2019
  • Web interface updates
    • Status page
      • Renamed and relocated the Status page refresh rate field for clarity.
    • Settings-->Click Here To Access Settings page
      • Updated help text and added FAQ link to assist users in troubleshooting sign-in issues.
    • Settings–>SMTP page
      • Added character limits below most fields for clarity.
      • Added FAQ links to assist users in troubleshooting email issues.
      • Added error message to Password field when save of more than 11 characters attempted.
      • Shortened allowed characters on Password field to 12. (12th character required to trigger error message mentioned above.)
      • Updated text on test email confirmation pop-up for clarity.
    • Settings–>SNMP page
      • Added “v1” to page title for clarity.
    • Settings–>Advanced–>Device ManageR Push page
      • Updated tab and field names for clarity.
      • Added help text and FAQ link to assist users in preventing discovery issues in Device ManageR.
      • Reset fields when Device ManageR is push disabled after having been enabled.
  • getData.json & trace file updates
    • Added Ethernet Configuration settings from the Settings–>Network page to assist Technical Support with troubleshooting connectivity issues.

v3.2.3

September 26, 2018
  • Updated Device ManageR Push functionality to allow more frequent pushes based on changes in sensor readings.
  • Updated SMTP email username field to allow backslash character.
  • Resolved an issue that could prevent emails from being sent through certain mail servers.
  • Updated startup process to allow sensor readings to begin more quickly when the monitor is not connected to the internet.

v3.2.2

December 20, 2017
  • Resolved an issue that could prevent the web interface from loading when viewed from a computer without an internet connection.

v3.2.1

December 15, 2017
  • GoToMyDevices.com has moved to Account.RoomAlert.com. The firmware has been updated to support and reference this change.
  • Resolved an issue that could prevent the sysObjectID value from loading correctly in SNMP queries.
  • Resolved an issue that could allow invalid SMTP ports to be saved through the Settings page.

v3.2.0

November 29, 2017
  • Added support for dew point on Digital Temperature & Humidity Sensors. Click here for more information.
  • Updated saving of passwords to make it more clear when the maximum length is exceeded.
  • Resolved an issue that could prevent users from saving certain valid email usernames.
  • Resolved an issue that could cause an alarm icon to display on Digital Temperature & Humidity Sensors configured for heat index with no threshold set.

v3.1.0

September 13, 2017
  • Added support for AVTECH’s new Active Power Sensor
  • Updated GoToMyDevices Push to send data to My.RoomAlert.com
  • Resolved an issue that prevented the fourth output on a Relay Switch Sensor from being toggled via SNMP set commands.
  • Added a setting to the ‘Security’ section of the telnet menu which can prevent Light Tower and Relay outputs from being toggled through the web interface.
  • Added support for pushing data to GoToMyDevices.com immediately when a Light Tower or Relay output is toggled.
  • Resolved an issue that could cause negative analog readings to appear incorrectly through SNMP queries.
  • Updated alerting process to send SNMP traps on alerts from the internal analog sensor.
  • Resolved an issue that could prevent emails from sending when an alert on an internal analog sensor clears.
  • Added the custom analog value to the SNMP tree.
  • Resolved an issue that could cause switch sensor alarms to trigger relays when they were configured for ‘No Alarm Profile’.
  • Resolved an issue that would prevent negative values from being entered into the ‘Scale High’ field for internal analog sensors.
  • Resolved an issue that could cause custom analog values to be slightly off in alert emails.

v3.0.4

March 28, 2017

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Updated the GoToMyDevices push logic to send an automatic push when Light Tower or Relay outputs are toggled via the web interface.
  • Resolved an issue that could cause Device ManageR to interpret closed switch sensors as open immediately after a device reboots.
  • Resolved an issue that could cause custom MTU settings to be ignored by the network driver.
  • Resolved an issue that could cause custom time servers to be ignored and replaced with time.nist.gov.
  • Updated the validation on the ‘Device ManageR Server IP Address’ setting so it will not allow ‘0.0.0.0’ to be saved.
  • Resolved an issue that could cause a duplicate GTMD push to be sent on startup.
  • Minor web interface display fixes.

v3.0.2

November 3, 2016

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could cause reboots when emails were sent through certain SMTP servers.
  • Resolved an issue that could cause the incorrect DNS server to be used for devices that are configured via DHCP.
  • Resolved an issue that could cause problems when saving settings due to specific web browser configurations.
  • Updated wording on input validation when configuring settings.
  • Updated display when configuring analog thresholds on a Temperature & Analog Sensor to make it more obvious when a custom scale is in use.
  • Resolved an issue that could cause the getData.json output to be invalid with very low heat index readings.
  • Resolved an issue with saving Temperature & Analog Sensor settings through Safari.
  • Resolved an issue that caused a slight discrepancy in analog thresholds in alert emails.
  • Resolved an issue with displaying the adjust value for internal analog sensors.

v3.0.1

April 13, 2016

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Updated the link to FAQs displayed on the Help page.
  • Updated the GoToMyDevices push functionality so a push will be triggered as soon as a new digital sensor is connected.
  • Updated GoToMyDevices push so that a push is triggered immediately when an alarm configured on Room Alert is triggered.
  • Updated GoToMyDevices push so that a push is sent after the voltage returns from 0V on analog sensors.
  • Resolved an issue that could cause GoToMyDevices pushes to occur too frequently if custom analog readings were calculated as negative numbers.
  • Added a trace output that displays whether a delayed push was intended for Device ManageR or GoToMyDevices.
  • Added support for the ‘+’ character in email address fields.
  • Added a flag to the JSON output to indicate that custom analog readings are configured.
  • Resolved an issue that could cause the device to reboot when an email was sent that resulted in a ‘Sender Address Rejected’ response from the email server.
  • Updated the configuration to tracing output is now enabled by default.
  • Updated the firmware UPD file so it contains smaller files that are more efficient to upload over various network speeds and topologies.
  • Resolved an issue that allowed users to enter a value in the ‘Refresh Every X Seconds’ field that was larger than the maximum size allowed.
  • Resolved an issue that required users to enter a High and Low Alarm On value when certain custom scale configurations were made.
  • Updated the Light Tower Name field to be grayed out when the ‘No Light Tower/Relay’ option is selected.
  • Resolved an issue that could cause the device to still use the default NTP time server, even when a new server is configured.
  • Added a telnet option to print the last push values to trace output to help diagnose GoToMyDevices push issues.
  • Added a proper limit to the internal relay labels so only 15 characters can be entered.
  • Resolved an issue that could prevent the NTP server IP from resolving via DNS.
  • Resolved an issue that could prevent analog sensors from reading all the way down to 0V and instead reporting a few hundredths of a volt.
  • Resolved an issue that could cause Alarm Profiles to be saved incorrectly for Analog and Switch Sensors.
  • Updated SNMP Trap processing so traps are sent to the second and third SNMP Trap IP, even if a valid IP is not entered for the first SNMP Trap IP.
  • Resolved an issue that would not display the Save Settings option after resolving a second host name in the Date & Time Settings page.
  • Updated the default Time Server IP to be 0.0.0.0.
  • Resolved an issue that could cause a Current Loop to report 250A/5V when connected to the internal analog sensor if no power was passing through the Current Loop.
  • Resolved an issue that could cause the firmware to appear unresponsive after removing digital sensor 3.

v3.0.0

November 5, 2015

AVTECH Device ManageR v6.1.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Upgraded the web interface to a completely new, modern and responsive template that works as well in mobile and tablet browsers as it does in desktop browsers. It integrates more directly with GoToMyDevices, and provides a consistent user experience across all current Room Alert monitors. Configuration options are now more intuitive, with the most commonly configured settings presented first, as well as providing an indication for what settings have been modified prior to saving. All current Room Alert monitors are now unified under a single common interface, and additional details can be found in the newly updated Room Alert User Manual.
  • The current MIB file is now included in the web interface, and can be downloaded from the SNMP Settings page. All MIB files will now have a version number that matches the firmware version number, making it easier to ensure the correct MIB is used.
  • Updated the MIB to change the Room Alert 12E product number / offset to 10. It was previously set to 9 in the MIB, which could cause a conflict if it was used in the same SNMP application as a Room Alert 3E. After updating to this version, users should be sure to update their MIB so SNMP values are referenced properly going forward.
  • Updated the GoToMyDevices push functionality to push updated data to http://push.GoToMyDevices.com.
  • Updated the GoToMyDevices push functionality to push data as ‘application/json’ without form encoding.
  • Updated the GoToMyDevices push functionality to use the same sensor push triggers across all current monitors for consistency.
  • Updated the GoToMyDevices push functionality to be sure a push is attempted after one minute if a push was attempted during the one minute lockup period.
  • Updated Analog Settings so letters are not allowed in the ‘Reference’ or ‘Adjust’ fields.
  • Resolved an issue that could cause email to not send if the mail server responded with longer than expected headers.
  • Updated the default NTP server to ‘time.nist.gov’, which is resolved on each boot.
  • Resolved an issue that prevented email from being configured properly in the Telnet menu.

v2.2.1

March 9, 2015

AVTECH Device ManageR v6.1.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could prevent users from accessing the Settings screen when certain passwords were configured.
  • Resolved an issue that prevented the reset password function from working in the Telnet menu.
  • Updated all MAC address displays to use ‘:’ separators instead of ‘-‘.

v2.2.0

November 21, 2014

AVTECH Device ManageR v6.1.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Significantly reduced how often data is written to flash memory, improving overall performance and device longevity.
  • Added support for automatically pushing sensor data to GoToMyDevices.com when external sensors change by more than 1C. Previously, this was only done for internal sensors.
  • Added an option to enable or disable the SMTP display URL.

v2.1.1

September 5, 2014

AVTECH Device ManageR v6.1.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Added a URL command(/cmd.cgi?action=RemoteReboot) that will allow remotely rebooting the device.
  • Added the ability to configure a timeout for GoToMyDevices.com push requests.
  • Added a boot verification step that checks the MAC address and restores it to a saved value if it is incorrect.
  • Added the ability to set relay and light tower status via SNMP Set commands.
  • Added the ability to get relay and light tower status via SNMP Get commands.
  • Updated the URL for GoToMyDevices.com push requests to remove the ‘www’.
  • Updated the Security page so the current password must always be entered prior to changing to a new password.
  • Improved functionality on the Settings page to add greater browser compatibility.
  • Improved the accuracy of the humidity calculation.
  • Resolved an issue that caused analog values in email alerts to be scaled improperly.
  • Resolved an issue that could cause the ‘Enabled Email Footer’ and ‘Enable SMS’ options to not be applied for email notifications.
  • Resolved an issue that caused only the first 8 characters of the device name to be sent with DHCP requests.
  • Resolved an issue that prevented the internal relay from being set to ‘Off’ on boot.

v2.1.0

August 8, 2014

AVTECH Device ManageR v6.1.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Added support for automatically pushing sensor data to AVTECH’s new GoToMyDevices.com monitoring and alerting cloud service. GoToMyDevices.com allows you to ‘Manage Devices… Anywhere… Anytime! Easily, conveniently and securely through the cloud.’ Please contact your Product Specialist for additional details about this exciting new service, or click here to learn more.
  • Added support for automatically pushing sensor data whenever an alarm is triggered or cleared.
  • Added support for automatically pushing sensor data whenever the internal temperature sensor changes by more than one degree Celsius.
  • Added support for automatically pushing sensor data whenever a switch sensor changes state.

v2.0.3

April 22, 2014

AVTECH Device ManageR v5.7.2 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could prevent negative adjust values from being saved properly when a custom scale was used on an internal Analog Sensor.

v2.0.2

April 18, 2014

AVTECH Device ManageR v5.7.2 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could prevent negative custom analog ranges from saving properly.
  • Resolved an issue that could cause custom analog ranges to display improperly in email notifications.
  • Improved Analog Sensor support for the Extreme Temperature Sensor capable of reading from -200 to 0C.

v2.0.1

December 19, 2013

AVTECH Device ManageR v5.7.2 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could prevent network settings from saving with certain combinations of subnet mask entries.
  • Updated field size limits for High and Low thresholds on Analog Sensors.
  • Updated field size limits for Adjust on Analog Sensors.

v2.0.0

November 18, 2013

AVTECH Device ManageR v5.7.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that could prevent high and low thresholds from being saved for humidity sensors.
  • Improved the initialization procedure run on device boot to improve the reliability of network communications.
  • Resolved an issue that could prevent saving thresholds containing decimals for analog sensors when a custom scale is configured.
  • Resolved an issue that could cause the URL in email alerts to be incorrect.
  • Updated the URL displayed in email alerts to only display the port if the HTTP port is not 80.
  • Updated the trace output to display the header each time a new connection is established, rather than only on the first connection.
  • Extended the amount of time we wait before loading the new settings after saving to avoid settings fields loading blank.
  • Resolved an issue that could cause analog sensor thresholds to improperly scale and lose decimal precision if they were first saved as voltage thresholds, then the sensor was updated to use a custom scale.
  • Removed option from Advanced to show All Sensors or Connected Sensors since only connected sensors are shown on the Status page.
  • Resolved an issue that caused decimal value entry to be allowed for threshold fields, with the entered value rounded prior to saving. Users are now prompted when invalid text is entered and should update it prior to saving, rather than having the firmware make assumptions on what the intended input was.
  • Resolved an issue that could cause a configuration conflict if certain combinations of email options were configured with specific network settings.
  • Resolved an issue that could cause AVTECH.com to appear in the inner frame of the Settings page if the AVTECH.com link was clicked in the page footer.
  • Updated the Network Settings page to require users to enable at least one of the available Auto Configuration Methods if ‘Obtain IP Address Automatically’ is selected.
  • Updated the character limits on the SNMP Settings page to prevent entry of strings longer than what is supported by the firmware.
  • Updated the Advanced Settings to require an IP address to be entered if ADM Push is enabled.
  • Added a 50 character limit to the NTP Hostname popup window to prevent unlimited field entry.
  • Resolved an issue that could cause invalid settings to appear if certain unexpected combinations of characters were entered in fields that did not expect that type of entry.
  • Improved the field validation for all Settings pages to restrict field entry to only what is appropriate for that specific field.
  • Resolved an issue that could cause the ‘Adjust’ to be calculated incorrectly if a negative number was entered for a humidity value.
  • Resolved an issue that could cause the ‘Adjust’ to be calculated incorrectly if a negative number was entered for internal and external temperature sensors.
  • Improved how Temperature & Analog Sensor thresholds are handled.
  • Resolved an issue that could cause settings for the LTA Relay not to save.
  • Resolved an issue with the Adjust field for Temp/Humidity Sensors so decimal Adjust values are allowed.
  • Profile fields are now disabled when their related sensor is also disabled or disconnected.
  • Resolved an issue that did not reset the ‘Display URL’ field on a Factory Reset.
  • Corrected the link to the Room Alert 12E User’s Guide & Reference Manual included with test email messages.

v1.1.0

September 11, 2013

AVTECH Device ManageR v5.7.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Added support for AVTECH’s new Digital Temperature & Analog Sensor. This new sensor is compatible with all Room Alert products and allows users to monitor temperatures and analog voltages between 0-5VDC. This greatly increases the types of sensors that can be monitored by Room Alert as there are many third party sensors that output 0-5VDC readings.
  • Added support for Internet Explorer 9 and 10 (IE9 and IE10).
    Tested and confirmed compatibility with all current popular browsers, including Google Chrome, Mozilla Firefox, Internet Explorer and Safari.
  • Added the ability to disable the Telnet configuration options.

v1.0.1

April 19, 2013

AVTECH Device Discovery v4.0.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • Resolved an issue that was preventing the ‘Check For Updates’ link to not resolve properly on AVTECH.com.
  • Resolved an issue that could cause changes made to switch sensors on the Settings page to not save depending on the web browser being used.
  • Resolved an issue that could cause false switch sensor alarms if a normally closed switch sensor was connected and the Room Alert 12E rebooted.

v1.0.0

March 15, 2013

AVTECH Device Discovery v4.0.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

  • First official release of Room Alert 12E firmware.
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