Room Alert 3E Firmware Release Notes

Firmware updates for your Room Alert products are available at RoomAlert.com.

v2.4.0

June 4, 2021

• Removed Push to Device ManageR functionality, and replaced it with Push To Room Alert Manager.

v2.3.1

March 31, 2021

• Resolved an issue that prevented the automatic internal temperature sensor calibration from being applied to the new sensor chip version.

v2.3.0

February 5, 2021

• Added support for AVTECH’s new Digital Extreme Temperature Sensor.
• Added support for a new version of the temperature sensor chip.

v2.2.5

May 23, 2019

• Web interface updates
  • Status Page
    • Replaced image of Room Alert 3E to show new enclosure
  • Settings–>Sensors page
    • Improved error message that displays when 6 digits are entered in the high/low threshold fields for the following sensors:
      • Digital Temperature
      • Digital Temperature & Humidity (including heat index and dew point)
      • Digital Temperature & Analog (analog with custom scale enabled)
    • Added validation to the following fields for the Digital Active Power w/ Temperature Sensor:
      • “Sensor Label”
      • Temperature “High” and “Low” threshold fields
      • Temperature “Adjust” field
• URL Commands
  • Modified command to reset unit to defaults to require authentication.
• Push Functionality
  • Fixed an issue that could prevent another push to RoomAlert.com or Device ManageR from triggering while a RoomAlert.com push is already in progress.
• SNMP Functionality
  • Added support for digital sensor labels in the MIB tree.
• Misc. Updates
  • Added support for latest hardware revision

v2.2.4

February 15, 2019

• Web interface updates
  • Status page
    • Renamed and relocated the Status page refresh rate field for clarity.
  • Settings-->Click Here To Access Settings page
    • Updated help text and added FAQ link to assist users in troubleshooting sign-in issues.
  • Settings–>SMTP page
    • Added character limits below most fields for clarity.
    • Added FAQ links to assist users in troubleshooting email issues.
    • Added error message to Password field when save of more than 11 characters attempted.
    • Shortened allowed characters on Password field to 12. (12th character required to trigger error message mentioned above.)
    • Updated text on test email confirmation pop-up for clarity.
  • Settings–>SNMP page
    • Added “v1” to page title for clarity.
  • Settings–>Advanced–>Device ManageR Push page
    • Updated tab and field names for clarity.
    • Added help text and FAQ link to assist users in preventing discovery issues in Device ManageR.
    • Reset fields when Device ManageR is push disabled after having been enabled.
• getData.json & trace file updates
  • Added Ethernet Configuration settings from the Settings–>Network page to assist Technical Support with troubleshooting connectivity issues.

v2.2.3

September 26, 2018

• Updated Device ManageR Push functionality to allow more frequent pushes based on changes in sensor readings.
• Resolved an issue that could prevent settings from saving in IE11 on the monitor’s Settings→Advanced page.
• Updated SMTP email username field to allow backslash character.
• Resolved an issue that could prevent emails from being sent through certain mail servers.
• Updated startup process to allow sensor readings to begin more quickly when the monitor is not connected to the internet.

v2.2.2

December 20,2017

• Resolved an issue that could prevent the web interface from loading when viewed from a computer without an internet connection.

v2.2.1

December 15, 2017

• GoToMyDevices.com has moved to Account.RoomAlert.com. The firmware has been updated to support and reference this change.
• Resolved an issue that could prevent the sysObjectID value from loading correctly in SNMP queries.
• Resolved an issue that could allow invalid SMTP ports to be saved through the Settings page.

v2.2.0

December 4, 2017

• Added support for dew point on Digital Temperature & Humidity Sensors. Click here for more information.
• Updated saving of passwords to make it more clear when the maximum length is exceeded.
• Resolved an issue that could prevent users from saving certain valid email usernames.
• Resolved an issue that could cause an alarm icon to display on Digital Temperature & Humidity Sensors configured for heat index with no threshold set.

v2.1.0

September 13, 2017

• Added support for AVTECH’s new Active Power Sensor
• Updated GoToMyDevices Push to send data to My.RoomAlert.com
• Resolved an issue that prevented the fourth output on a Relay Switch Sensor from being toggled via SNMP set commands.
• Added a setting to the ‘Security’ section of the telnet menu which can prevent Light Tower and Relay outputs from being toggled through the web interface.
• Added support for pushing data to GoToMyDevices.com immediately when a Light Tower or Relay output is toggled.
• Resolved an issue that could cause negative analog readings to appear incorrectly through SNMP queries.
• Added analog sensor OIDs to the MIB file.
• Updated SNMP support to properly scale decimal values for custom analog readings.
• Resolved an issue that could cause 0 volt analog readings to be incorrectly reported as 5 volts.
• Resolved an issue that could cause TCP discovery to get disabled when SNMP was disabled.

v2.0.4

March 28, 2017

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Updated the GoToMyDevices push logic to send an automatic push when Light Tower or Relay outputs are toggled via the web interface.
• Resolved an issue that could cause Device ManageR to interpret closed switch sensors as open immediately after a device reboots.
• Resolved an issue that could cause custom MTU settings to be ignored by the network driver.
• Resolved an issue that could cause custom time servers to be ignored and replaced with time.nist.gov.
• Updated the validation on the ‘Device ManageR Server IP Address’ setting so it will not allow ‘0.0.0.0’ to be saved.
• Minor web interface display fixes.

v2.0.2

November 3, 2016

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Added a new setting that should be used when a device is powered with Power over Ethernet. This will add an extra automatic adjustment to the internal temperature sensor to bring it more in line with the external temperature.
• Resolved an issue that could cause reboots when emails were sent through certain SMTP servers.
• Resolved an issue that could cause problems when saving settings due to specific web browser configurations.
• Updated wording on input validation when configuring settings.
• Updated display when configuring analog thresholds on a Temperature & Analog Sensor to make it more obvious when a custom scale is in use.
• Resolved an issue that could cause the getData.json output to be invalid with very low heat index readings.
• Resolved an issue with saving Temperature & Analog Sensor settings through Safari.
• Resolved an issue that caused a slight discrepancy in analog thresholds in alert emails.

v2.0.1

April 13, 2016

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Updated the link to FAQs displayed on the Help page.
• Updated the GoToMyDevices push functionality so a push will be triggered as soon as a new digital sensor is connected.
• Updated GoToMyDevices push so that a push is triggered immediately when an alarm configured on Room Alert is triggered.
• Updated GoToMyDevices push so that a push is sent after the voltage returns from 0V on analog sensors.
• Resolved an issue that could cause GoToMyDevices pushes to occur too frequently if custom analog readings were calculated as negative numbers.
• Added a trace output that displays whether a delayed push was intended for Device ManageR or GoToMyDevices.
• Added support for the ‘+’ character in email address fields.
• Resolved an issue that could cause the device to reboot when an email was sent that resulted in a ‘Sender Address Rejected’ response from the email server.
• Updated the configuration to tracing output is now enabled by default.
• Updated the firmware UPD file so it contains smaller files that are more efficient to upload over various network speeds and topologies.
• Resolved an issue that allowed users to enter a value in the ‘Refresh Every X Seconds’ field that was larger than the maximum size allowed.
• Resolved an issue that required users to enter a High and Low Alarm On value when certain custom scale configurations were made.
• Updated the Light Tower Name field to be grayed out when the ‘No Light Tower/Relay’ option is selected.
• Resolved an issue that could cause the device to still use the default NTP time server, even when a new server is configured.
• Added a telnet option to print the last push values to trace output to help diagnose GoToMyDevices push issues.
• Resolved an issue that could prevent the NTP server IP from resolving via DNS.
• Resolved an issue that could cause Alarm Profiles to be saved incorrectly for Analog and Switch Sensors.
• Updated SNMP Trap processing so traps are sent to the second and third SNMP Trap IP, even if a valid IP is not entered for the first SNMP Trap IP.
• Resolved an issue that would not display the Save Settings option after resolving a second host name in the Date & Time Settings page.

v2.0.0

November 5, 2015

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Upgraded the web interface to a completely new, modern and responsive template that works as well in mobile and tablet browsers as it does in desktop browsers. It integrates more directly with GoToMyDevices, and provides a consistent user experience across all current Room Alert monitors. Configuration options are now more intuitive, with the most commonly configured settings presented first, as well as providing an indication for what settings have been modified prior to saving. All current Room Alert monitors are now unified under a single common interface, and additional details can be found in the newly updated Room Alert User Manual.
• The current MIB file is now included in the web interface, and can be downloaded from the SNMP Settings page. All MIB files will now have a version number that matches the firmware version number, making it easier to ensure the correct MIB is used.
• Updated the GoToMyDevices push functionality to push updated data to http://push.GoToMyDevices.com.
• Updated the GoToMyDevices push functionality to push data as ‘application/json’ without form encoding.
• Updated the GoToMyDevices push functionality to use the same sensor push triggers across all current monitors for consistency.
• Updated the GoToMyDevices push functionality to be sure a push is attempted after one minute if a push was attempted during the one minute lockup period.
• Updated Analog Settings so letters are not allowed in the ‘Reference’ or ‘Adjust’ fields.
• Resolved an issue that could cause email to not send if the mail server responded with longer than expected headers.
• Resolved an issue that could cause unexpected behavior if just a ‘-‘ character was entered in the High or Low threshold fields for the internal sensor.
• Updated the default NTP server to ‘time.nist.gov’, which is resolved on each boot.
• Resolved an issue that prevented email from being configured properly in the Telnet menu.
• Resolved an issue that prevented the 2-digit SNMP option from saving properly in the Telnet menu.
• Resolved an issue that could cause the MAC address to incorrectly report as 00-20-4A-FF-FF-FF.

v1.3.4

October 29, 2015

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Added support for a shared hardware platform for both Room Alert 3 Wi-Fi and Room Alert 3E monitors.

v1.3.3

March 9, 2015

AVTECH Device ManageR v6.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Resolved an issue that could prevent users from accessing the Settings screen when certain passwords were configured.
• Resolved an issue that prevented the reset password function from working in the Telnet menu.
• Updated all MAC address displays to use ‘:’ separators instead of ‘-‘.
• Modified the Alarm Options screen to use drop-down selectors instead of checkboxes.

v1.3.2

November 25, 2014

AVTECH Device ManageR v6.1.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Added a new feature that allows Room Alert 3E to send an immediate push to GoToMyDevices.com whenever any sensor changes by more than one degree or integer value. This was previously only possible for the internal temperature sensor.
• Added an option that allows users to enable or disable the SMTP display URL.
• Resolved an issue that could cause the Room Alert 3E to not detect a disconnected LTA.
• Significantly reduced how often data is written to flash memory, improving overall performance and device longevity.
• Resolved an issue that caused SNMP Queries and Trap to not work for Temperature and Analog Sensors.

v1.3.1

September 5, 2014

AVTECH Device ManageR v6.1.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Added a URL command(/cmd.cgi?action=RemoteReboot) that will allow remotely rebooting the device.
• Added the built in relay on the LTA to the LTA display on the Status page.
• Updated the Alarm Profile actions to ensure light tower and relays can be turned off when alarms are triggered.
• Updated the format of SMS analog email alerts to better match the format of other alert types.
• Updated the GoToMyDevices.com configuration so one hour is the fastest possible scheduled push interval.
• Updated the configuration to send a final push message to GoToMyDevices.com if push is disabled.
• Updated the Security page so the current password must always be entered prior to changing to a new password.
• Improved functionality on the Settings page to add greater browser compatibility.
• Improved the way the Settings page is loaded to minimize caching issues in Internet Explorer 11.
• Improved the accuracy of the humidity calculation.
• Improved the functionality and validation of the Settings pages to better handle all ranges of custom analog values.
• Improved the accuracy of custom analog values displayed on the Status page when they need to be rounded.
• Resolved an issue that caused analog values in email alerts to be scaled improperly.
• Resolved an issue that prevented custom analog values from displaying on the Status page if the custom scale was set to ‘V’.
• Resolved an issue that could cause the refresh rate on the Status page to be set incorrectly if a very high number was entered.

v1.3.0

August 8, 2014

AVTECH Device ManageR v6.1.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Added support for automatically pushing sensor data to AVTECH’s new GoToMyDevices.com monitoring and alerting cloud service. GoToMyDevices.com allows you to ‘Manage Devices… Anywhere… Anytime! Easily, conveniently and securely through the cloud.’ Please contact your Product Specialist for additional details about this exciting new service, or click here to learn more.
• Added support for automatically pushing sensor data whenever an alarm is triggered or cleared.
• Added support for automatically pushing sensor data whenever the internal temperature sensor changes by more than one degree Celsius.
• Added support for automatically pushing sensor data whenever a switch sensor changes state.
• Resolved an issue that could cause the ‘Include Footer’ and ‘Enable SMS’ options to not work properly for email alerts.
• Resolved an issue that could prevent settings from saving in Internet Explorer 11.
• Resolved an issue that could cause validation errors when attempting to save sensor thresholds.
• Resolved an issue that could cause the Adjust value for Heat Index readings to scale by 100 instead of 10.
• Resolved an issue that could cause incorrect scaling of values from Analog Sensors.
• Resolved an issue that could prevent users from saving decimal values for Analog Sensor thresholds.
• Resolved an issue that caused the device name to be truncated at eight characters in DHCP requests.
• Updated the link to the User’s Guide & Reference Manual on the Help screen.
• Resolved a display issue with Temperature & Analog Sensors when Celsius was the temperature scale.
• Resolved a display issue that prevented Temp / Humidity Sensors from displaying the Heat Index value when holding the mouse over the sensor value.
• Resolved an issue that could cause blank fields to appear when toggling between Temp / Humidity and Temperature & Analog Sensors on the Settings screen.
• Resolved an issue that could cause blank humidity thresholds to load on the Settings screen.
• Updated the hysteresis for Analog Sensors to be 0.25 instead of 1.0.
• Updated the Heat Index formula to apply only for valid temperature and humidity ranges.
• Updated the field limit on the Device Name on the Settings screen.

v1.2.4

December 18, 2013

AVTECH Device ManageR v5.7.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Resolved an issue that could prevent negative Adjust values from being saved properly for humidity sensors

v1.2.3

November 26, 2013

AVTECH Device ManageR v5.7.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Resolved a validation issue that was preventing Adjust values from saving for digital sensors.

v1.2.2

November 25, 2013

AVTECH Device ManageR v5.7.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Resolved an issue that prevented the light tower graphic from appearing on the Status page when a Light Tower & Relay Adapter was connected and configured.
• Resolved an issue that caused the low threshold on an external Temp/Humidity Sensor to default to ‘1’.
• Added an ID to the ‘Accept Changes’ button to help facilitate automated unit testing.
• Resolved an issue that could cause errors on reboot if only the ‘-‘ character is entered as a high or low threshold.
• Resolved an issue that caused a humidity value to appear for external Digital Outdoor Temperature Sensors when connected.
• Resolved an issue that could cause email settings not to load from flash prevent email from working properly.

v1.2.1

September 6, 2013

AVTECH Device ManageR v5.7.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Resolved an issue that could cause the calibration on the internal temperature sensor to be off due to changes made to support larger temperature ranges with the new Temperature & Analog Sensors.

v1.2.0

September 5, 2013

AVTECH Device ManageR v5.7.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Added support for AVTECH’s new Digital Temperature & Analog Sensor. This new sensor is compatible with all Room Alert products and allows users to monitor temperatures and analog voltages between 0-5VDC. This greatly increases the types of sensors that can be monitored by Room Alert as there are many third party sensors that output 0-5VDC readings.
• Added support for Internet Explorer 9 and 10 (IE9 and IE10).
• Tested and confirmed compatibility with all current popular browsers, including Google Chrome, Mozilla Firefox, Internet Explorer and Safari.
• Resolved an issue that could cause a connected LTA to behave differently when OnClear actions were configured. s.

v1.1.1

January 16, 2013

AVTECH Device ManageR v5.5.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Improved the calibration used for the internal temperature sensor. When using a standard power adapter, the internal temperature sensor will now track much closer to an external temperature sensor without the need for an ‘Adjust’ value entered by the user. When using PoE, the internal temperature sensor will be slightly warmer due to heat generated by the PoE converter. When using PoE, AVTECH recommends allowing the Room Alert 3E to run for a few hours to allow the temperatures to stabilize before applying an ‘Adjust’ value in the settings.

If you have previously entered an ‘Adjust’ value for the internal temperature sensor, we recommend resetting this to zero and comparing the internal sensor to an external sensor with the improved calibration included in this firmware update. Once the newly calibrated difference is known, you can enter that in the ‘Adjust’ field in the settings to align the internal temperature with the external temperature.

• Reorganized the boot order to allow sensor values to initialze more quickly when a device reboots or is turned on.

v1.1.0

December 31, 2012

AVTECH Device ManageR v5.5.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Added the ability to configure the default state for signal towers connected to a Light Tower Adapter (LTA). These default states will be used when a Room Alert 3E is first turned on or rebooted.
• Added support for controlling the relay built into the Light Tower Adapter (LTA) when connected to the external sensor channel.
• Added the device serial number to the getData.json output to assist with identifying devices when the default device name has been changed.
• Added an option to display all sensors or only connected sensors by default.
• Added a popup dialog on the Advanced page of the Settings to allow users to resolve a domain name to an IP address. This is useful when a NTP server name is available and needs to be saved as an IP address.
• Added a button to manually request a time update via NTP on the Advanced tab of the Settings.
• Resolved an issue that could cause the reset button to not function properly. The reset button can now be used to reboot the unit with a momentary press and to reset the default settings when held for ten (10) seconds or more.
• Resolved an issue that could cause DNS resolution to fail when networking details were provided by DHCP.
• Removed the SNMP Trap listener so alarms are not inadvertently triggered when devices send SNMP Trap broadcasts on the network.
• Resolved an issue that could cause SNMP Traps to not be sent when switch sensor alarms were triggered.

v1.0.1

November 1, 2012

AVTECH Device ManageR v5.5.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• Resolved an issue that could cause humidity thresholds to not save properly.
• Resolved an issue that could cause switch sensor labels to not save properly.

v1.0.0

October 15, 2012

AVTECH Device ManageR v5.2.0 or higher is required for this update. Please be sure any web browsers currently accessing the unit are closed to be sure all files are updated correctly.

• First official release of Room Alert 3E firmware.