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Knowledge Base  /  Frequently Asked Questions  /  /  Room Alert Link

Where To Find Your Link Authorization Key

Each authorization key can only be used in one Link. Multiple Links cannot share the same key.

When you install Room Alert Link on your computer, you’ll need your authorization key. To find your key, please follow the steps below.

1. Log in to your account at

In order to configure Room Alert Link, you must log in as an admin-level or operator-level user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your Account.

2. In the navigation bar to the left, select Devices.

3. Then go to the Room Alert Links tab.

4. Select the tabs below to find your key on this page.

If you have NOT set up your Link in yetIf you already set up your Link in

If you haven’t started setting up your Link at, select the Add Link button in the upper right corner of the page.

After you name your link, you’ll see your authorization key, as shown below.

If you already set up your Link in, but forgot to copy its authorization key, please follow these steps.

Select your Link from the list to open its Details page.

Then select the Reinstall Link button.

Here’ you’ll see its authorization code.

Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W