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How To Create Alerts For Link In Your RoomAlert.com Account

Not sure what Room Alert Link is? Check out our FAQ, An Overview Of Room Alert Link.

If you’re using Room Alert Link software, you can set up two types of Link alerts to tell you:

  1. Is the Link software communicating with your RoomAlert.com account?
  2. Is your Room Alert device communicating with the Link software?

Please see the tabs below for information about each type of alert and instructions to configure them.

Link connection to RoomAlert.com
Alert overviewHow to configure this alert

Your Room Alert Link software stays in constant contact with RoomAlert.com in order to:

  • Report discovered devices to RoomAlert.com.
  • Immediately detect when a device is disconnected, and share that information with RoomAlert.com.
  • Request updated sensor data at the push of a button.
  • Perform firmware updates at the push of a button.

If your Link software stops communicating with RoomAlert.com, this alert can trigger within 60 seconds to let you know right away.

Set up your connection alert with the following conditions:

Trigger Alert when…

Device Your Link name

Sensor Room Alert Link

Channel Connection Status

is disconnected.

For a step-by-step walk-through of creating an alert, please see our FAQ, How To Create Alerts In Your RoomAlert.com Account (VIDEO).

Your configured alert will look like this:

Room Alert Monitor connection to Link
Alert overviewHow to configure this alert

The Room Alert Link software constantly communicates with Room Alert devices on your network.

If Link can no longer discover a device, it can report this to RoomAlert.com within 60 seconds.

As soon as Link reports that a device is disconnected, this alert can notify you right away.

This alert will also trigger if Link stops communicating with RoomAlert.com (even if the device is still communicating with Link on your local network).

Set up your connection alert with the following conditions:

Trigger Alert when…

Device Your Device Name

Sensor Device

Channel Link Connection

is disconnected.

For a step-by-step walk-through of creating an alert, please see our FAQ, How To Create Alerts In Your RoomAlert.com Account (VIDEO).

Your configured alert will look like this:

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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W