Support

Knowledge Base  /  Release Notes  /  Room Alert Firmware  /  Current Models

Room Alert S Model Firmware Release Notes

Firmware updates for the Room Alert 32S, 12S & 3S are available at RoomAlert.com.

v1.9.11

March 5, 2024

Room Alert 32S, 12S & 3S

  • Resolved an issue that caused significant slowdowns in the device’s web interface when HTTPS was enabled.
  • Resolved an issue on some Room Alert 32S and 12S models that prevented firmware updates initiated through RoomAlert.com via Room Alert Link.
  • Added an API for reporting memory usage.

v1.8.8

January 15, 2024

Room Alert 32S, 12S & 3S

  • Allotted more space for lengthier RSA keys.
  • Added an API for troubleshooting TLS issues.
  • Updated the “Push to Room Alert Manager” advanced settings to allow saving an empty path.
  • Resolved an issue on the Room Alert 3S that could cause its switch state to change when a Light Tower Adapter gets plugged in.

v1.7.12

November 13, 2023

Room Alert 32S, 12S & 3S

  • Resolved an issue that could prevent pushing sensor data to RoomAlert.com.

v1.7.10

October 18, 2023

Room Alert 32S, 12S & 3S

  • Updated the *.roomalertmonitor.com certificate with a new expiration.
  • Added configurable timeout settings for push to roomalert.com and Room Alert Manager.
  • Added push timeout settings and time of last push to status message API.
  • Resolved an issue that could prevent pushing sensor state changes that occurred within a short period after a prior push.

v1.7.8

August 14, 2023

Room Alert 32S, 12S & 3S

  • Resolved an issue that could prevent device name from being properly applied at the time of initial programming.

v1.7.6

August 1, 2023

Room Alert 32S, 12S & 3S

  • Added support for sending SNMP traps to a hostname.
  • Added option to enable a “PoE (Power over Ethernet) Temperature Adjust” on the Room Alert 12S or 3S internal sensor.
    When using PoE, these units run slightly warmer due to heat generated by the PoE converter. For more information, please see How To Apply A PoE Temperature Adjust To Your Room Alert 3S or 12S.
  • Added tracing to better assist with troubleshooting issues related to pushing sensor data to RoomAlert.com, alerting on switch sensors changes, and SNMPv3 communication.
  • Resolved an issue that could inhibit SNMP communication when the Community name is longer than 16 characters.

Please note that downgrading from v1.7.6 to a previous firmware version may cause your device to reset settings to defaults.

Please note that support for TLS v1.0 and v1.1 was removed as of Room Alert ‘S’ model firmware v1.7. TLS v1.2 and v1.3 are supported for secure communications.

v1.6.12

May 23, 2023

Room Alert 32S, 12S & 3S

  • Resolved an issue that could prevent saving a Digital Extreme Temperature Sensor threshold below (32°F) 0°C.

v1.6.11

April 13, 2023

Room Alert 32S, 12S & 3S

  • Added behavior to improve firmware update resiliency.

v1.6.10

March 2, 2023

Room Alert 32S, 12S & 3S

  • Resolved an issue that could interfere with resetting the device to factory defaults via its physical reset button.
  • Resolved an issue that caused certain devices to use a generic DHCP hostname, rather than the device’s assigned name.
  • Added functionality to remove failed emails from the system’s queue.
  • In trace, reworded “Health Check” lines to “System Active” for clarity.

v1.6.9

February 15, 2023

Room Alert 32S, 12S & 3S

  • Resolved an issue that could prevent SNMP retrieval of Air Flow readings.

v1.6.8

February 6, 2023

Room Alert 32S, 12S & 3S

  • Resolved an issue with POE detection in Room Alert 3S units manufactured after February 1st, 2023.

v1.6.7

December 16, 2022

Room Alert 32S, 12S & 3S

v1.6.5

November 9, 2022

Room Alert 32S, 12S & 3S

  • Resolved an issue that could prevent saving settings on Room Alert 12S models.

v1.6.4

October 20, 2022

Room Alert 32S, 12S & 3S

  • Updated the HTTPS server certificate with a new expiration.
  • Resolved an issue that could prevent the device from assigning itself an IP address when connected to a non-DHCP network.

v1.6.3

August 3, 2022

Room Alert 32S, 12S & 3S

  • Resolved an issue that could cause extreme high Air Flow readings to be incorrectly reported.

v1.6.2

August 2, 2022

Room Alert 32S, 12S & 3S

  • Added OIDs for monitoring Air Flow via SNMP.
  • Updated OID descriptions for clarity.
  • Resolved a validation error when setting Air Flow thresholds after changing the Unit Of Speed.

v1.6.0

July 27, 2022

Room Alert 32S, 12S & 3S

  • Added support for AVTECH’s new Digital Temperature & Air Flow Sensor.

v1.5.12

July 21, 2022

Room Alert 32S, 12S & 3S

  • Resolved an issue with the SNMP sysName getting reported incorrectly.

v1.5.11

April 20, 2022

Room Alert 32S, 12S & 3S

  • Resolved an issue that could prevent the device from receiving an IP address from certain DHCP servers.
    • If your Room Alert Monitor is using a DHCP-assigned address when you apply this firmware update, your device’s IP address might change depending on your DHCP server. To re-discover your device, please see: How To Discover A Room Alert Monitor.
    • If your device’s IP does change, then the firmware update might appear to fail at its final “Post Update Verification” step. (In this case, the firmware was applied correctly; the verification only failed because the device needs to be rediscovered.)

v1.5.10

January 26, 2022

Room Alert 32S, 12S & 3S

  • Fixed an issue with resolving mail server names that are longer than 23 characters.
  • SNMPv3 Updates
    • Updated SNMPv3 implementation to be more compatible with popular SNMP clients.
    • Added FAQ link to assist users in configuring SNMPv3.
  • RA12S only: Increased the automatic internal temperature adjust on rev D units by 0.5 °C.

v1.5.5

December 23, 2021

Room Alert 32S, 12S & 3S

  • Updated the HTTPS server certificate with a new expiration.

v1.5.3

August 24, 2021

Room Alert 3S

  • First official release of Room Alert 3S firmware.

v1.4.4

August 6, 2021

Room Alert 32S & 12S

  • Improved Email error handling and retry support.
  • Added tracing to assist with troubleshooting SNMP issues.
  • Resolved an issue that could cause the Digital Extreme Temperature Sensor thermocouple to report invalid readings while a sensor fault is in progress.

v1.4.2

June 3, 2021

Room Alert 32S & 12S

  • Resolved an issue that caused Digital Extreme Temperature Sensor thermocouple readings to become inaccurate in environments below -20° Celsius.
  • Resolved an issue that could cause devices to stop pushing to RoomAlert.com.

v1.4.1

May 14, 2021

Room Alert 32S & 12S

  • Added support for Push to Room Alert Manager.
  • Added support to trigger pushes on Digital Extreme Temperature Sensor faults.
  • Added language to Digital Extreme Temperature Sensor alert emails to clarify which temperature reading triggered the alert.

v1.3.0

March 8, 2021

Room Alert 32S & 12S

  • Added support for AVTECH’s new Digital Extreme Temperature Sensor.
  • Added tracing to assist with troubleshooting issues related to pushing sensor data to RoomAlert.com.

v1.2.5

March 1, 2021

Room Alert 32S & 12S

  • Resolved an issue that could prevent the device from properly communicating with its sensor controller.

v1.2.4

December 11, 2020

Room Alert 32S & 12S

  • Updated the HTTPS server certificate with a new expiration.

v1.2.3

September 25, 2020

Room Alert 32S & 12S

  • Resolved an issue that caused email messages to queue in the device’s memory when email is disabled after SMTP settings are saved.

v1.2.1

September 3, 2020

Room Alert 32S & 12S

  • Resolved an issue that prevented the device from sending emails through an Office 365 mail server.
  • Resolved an issue that prevented the device from reporting negative temperature readings from an external Temperature & Humidity sensor.

v1.2.0

July 16, 2020

Room Alert 12S

  • First official release of Room Alert 12S firmware.

Room Alert 32S

  • Added support for new temperature sensors.
  • Added a button to manually push sensor data to RoomAlert.com.
  • Updated the Save Settings confirmation message for clarity.
  • Fixed an issue that prevented saving new settings when any sensor alarm profile is set to “No Alarm.”

v1.1.1

April 17, 2020

Room Alert 32S

  • Added support for firmware updates initiated through RoomAlert.com Account.
  • Fixed an issue that could cause analog thresholds to save incorrectly while custom analog scale is enabled.
  • Added tracing to assist with troubleshooting issues related to sending emails and pushing sensor data to RoomAlert.com.

v1.1.0

March 24, 2020

Room Alert 32S

  • Added support for SNMPv3.
  • Set 0 as the default threshold for all digital and analog sensors.
  • Fixed an issue that could cause only LTA port 1 to toggle when only LTA port 2 is populated.
  • Included the IP address that push.roomalert.com resolves to in trace.

Please note that downgrading from v1.1.0 to a previous firmware version will cause your device to reset settings to defaults.

v1.0.4

March 17, 2020

Room Alert 32S

  • Fixed an issue that could prevent the device from successfully pushing its sensor data over HTTP to push.roomalert.com.
  • The device now pushes its sensor data over HTTPS port 443 to push.roomalert.com.

v1.0.3

February 18, 2020

Room Alert 32S

  • Fixed an issue that prevented the device’s Status page from properly populating the Account Status box and displaying firmware update notifications.

v1.0.2

February 18, 2020

Room Alert 32S

  • Fixed an issue that could cause a device’s MAC address to get erased during a failed firmware update.

v1.0.1

February 11, 2020

Room Alert 32S

  • Fixed an issue that could cause a device to become unresponsive if a firmware update is applied while the web interface is open in HTTPS.
  • Fixed firmware update notification on web interface to use the data returned from account.roomalert.com.

v1.0.0

February 6, 2020

Room Alert 32S

  • First official release of Room Alert 32S firmware.
Facebooktwitterredditpinterestlinkedinmail
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W