Knowledge Base  /  Frequently Asked Questions  /  Room Alert

How To Enable Telnet in Windows (Versions Vista And Above)

In certain cases, Technical Support may direct you to Telnet into an AVTECH device to modify its settings or view its trace output. The Telnet client is disabled by default in Windows versions Vista and above; you must enable it before you can successfully use Telnet commands.

Enabling Telnet

To enable the Telnet client on your Windows system, follow these steps:

1. In Windows, navigate to Start–> Control Panel–> Programs and Features.

2. In the Programs and Features screen, select Turn Windows features on or off in the navigation bar to the left.


3. The Windows Features screen will appear; it may take a moment or two to populate with a list of features.

4. Once the list is populated, scroll to Telnet Client.

– Fill in the check box.
– Select OK.


5. Then a progress bar pop up will appear.


6. Once the progress bar fills and the pop up disappears, the Telnet client is enabled.

Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W