Knowledge Base / Frequently Asked Questions / Room Alert / Legacy
Using the new version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ.
The Room Alert 4E is the only device in our product line that can receive SNMP traps from other network devices (i.e. printers, fax machines, etc.) If this is not a feature you wish to have enabled, you can follow the instructions to disable receiving traps on the Room Alert 4E.
1. Browse to your device’s Settings screen
2. Select SNMP from the options to the left of the screen.
3. Under the heading, SNMP Trap Receiving Configuration, change Trap Receive IP 1 to ‘1.1.1.1‘ from ‘0.0.0.0’
4. Select Accept Changes at the bottom of the screen.
5. Select Save Settings to the left of the screen.
This will cause the Room Alert 4E to only receive SNMP traps from devices in the IP range of 1.1.1.1.
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
