Support

Knowledge Base  /  Release Notes  /  Room Alert Manager

Room Alert Manager Release Notes

Room Alert Manager software is available for download at RoomAlert.com.

v2.8.3

April 5, 2024
  • Made improvements related to Axis camera functionality:
    • The minimum image interval can now be set as low as 0.1 seconds.
    • Added a new GIF action for motion alerts.

v2.7.7

January 8, 2024
  • Added configuration options for performance tuning.

v2.7.6

December 1, 2023
  • Implemented security update.

v2.7.5

November 21, 2023
  • Improved discovery performance.
  • Improved logging to prevent large numbers of duplicate entries.

v2.6.13

May 1, 2023
  • Added the ability to adjust firmware update timeouts.

v2.6.11

March 8, 2023
  • Resolved an issue that could prevent locking user accounts after their specified number of failed login attempts.
  • Resolved an issue that caused excessive error messages to get logged after archiving a Room Alert device that had been discovered via push.
  • Added more robust logging for troubleshooting.

v2.6.9

March 3, 2023
  • Resolved an issue that could prevent updating firmware and testing credentials on Room Alert ‘S’ models that had been discovered via push.
  • Added more robust logging for troubleshooting.

v2.6.6

February 22, 2023
  • Added more robust logging for firmware updates and device credentials testing.

v2.6.5

February 17, 2023
  • Implemented a security patch for the CVE-2022-42889 Apache Commons Text vulnerability.
  • Added additional logging for device credentials testing.

v2.6.3

February 2, 2023
  • Resolved an issue with how custom templates were being handled in email notifications.
  • Added additional logging for firmware updates.

v2.6.2

November 22, 2022
  • Updated the web interface to align with Room Alert’s new branding style
  • Reorganized the Settings pages: 
    • Combined Users and Groups. 
    • Moved Axis Discovery Settings into the general Discovery Settings. 
    • Combined Email and SMS Settings. 
    • Moved Device Data Settings and Archived Devices to general Devices Settings. 
  • Added support for automatic server command actions
  • Added the ability to permanently delete archived devices. 
  • Added the ability to disable individual alerts.
  • Resolved issues that could prevent the installer from launching the web interface with HTTPS. 
  • Resolved an issue that could cause data points to get plotted out of order on the graph. 
  • Resolved an issue that could cause a Device Details page to incorrectly show an “old data” warning message when data was actually up to date. 
  • Resolved an issue that could cause CSV file names to get truncated. 
  • SMS messages:
    • Resolved an issue that could cause messages to be sent in flash mode.
    • Resolved an issue that prevented messages with special characters from sending properly.
  • User access and permissions:
    • Resolved an issue that could prevent locked alerts and actions from being displayed properly. 
    • Resolved an issue that could prevent manager- & viewer-level users from accessing ping devices. 
    • Resolved an issue that could prevent administrators from unlocking a user that failed number of allowed login attempts. 
  • Resolved an issue that could cause Room Alert Manager to generate a large number of MDMP files.
  • Added a check to prevent uncaught exceptions from causing log files to grow rapidly.
  • Added an extra step to the firmware update process, which resolves an issue upgrading Room Alert 12S units from v1.6.4.
  • Minor user interface updates:
    • Added a message to warn users of unsaved settings before they navigate away from a page. 
    • Improved error messages related to non-numeric input in Settings pages.
    • Improved behaviors of various autofill and dropdown menus throughout user interface. 

v2.5.0

September 20, 2022
  • Added the ability to set & test credentials and initiate firmware updates on multiple devices simultaneously.
  • Added additional keywords to custom notification templates.
  • Resolved an issue that could cause the alert duration to appear incorrectly within clear notifications if the alert had been triggered for longer than 1 month.
  • Resolved an issue that could cause sensors to appear in red within the Explore Data Groups tables, even if they are not associated with a triggered alert.
  • Added support for a new type of chip on the Room Alert 32S and 12S.

v2.4.1

August 15, 2022
  • Added support for AVTECH’s new Digital Temperature & Air Flow Sensor.
  • Added the following logic to automatically remove old log files:
    • Archive any log file that reaches a size of 10MB.
    • Delete log files after 60 days (or if a folder of archived logs reaches 250MB, whichever comes first).
  • Improved the way the system calculates the Estimated Max Sizes within the Device Data Settings page.
  • Made performance improvements to Sensor Data & Reports to help data load more quickly.
  • Resolved errors caused by Axis camera names longer than 32 characters.
  • Resolved issues that could prevent Ping Sensor changes from being properly saved and/or displayed in the web interface.
  • Limited the number of Ping Sensors that can be added to a single Ping Device to 10 sensors.
  • Resolved an issue that could cause the wrong sensor labels to get included in email notifications.
  • Removed invalid channels that were incorrectly populating in the drop-down menu within the Alert Form.

v2.3.1

July 14, 2022
  • Updated to Java 1.8.0_332-b09.
  • Updated the SMS Modem Service Center Number input field to accept an 8-digit number (previously required 10 digits).
  • Removed the Device-ManageR-To-Room-Alert-Manager Import Tool from Room Alert Manager’s installation.

v2.2.5

May 25, 2022
  • Made additional improvements to Room Alert Manager’s web interface to make it more accessible for users with disabilities.

v2.2.3

May 10, 2022
  • Added a step in the installer for users to accept our software license agreement.

v2.2.2

April 29, 2022
  • Made improvements to Room Alert Manager’s web interface to make it more accessible for users with disabilities.

v2.1.13

April 4, 2022
  • Made performance improvements to the Room Alert firmware update process to better support remote updates.

v2.1.7

February 24, 2022
  • Added a new item to the main navigation bar: Guidance. This includes the following:
    • A Threshold Ranges tab with preconfigured ranges and support for creating custom ranges.
    • An Established Standards page with information about data center recommendations and heat index risk levels.
  • Added support for graphing Threshold Ranges.
  • Resolved an issue with concurrent aggregate jobs that could impact CPU.

v2.0.7

February 3, 2022
  • Resolved an issue where aggregate data calculations could build up and cause high CPU.
  • Resolved an issue that limited the number of devices that could be configured for manual discovery.

v2.0.3

January 11, 2022
  • Resolved an issue that could cause data aggregations to stop getting processed.

v2.0.2

December 27, 2021
  • Added support for writing to MySQL Database.

v2.0.1

December 14, 2021
  • Resolved an issue that prevented proper rediscovery of an Axis camera if its IP address or credentials changed.

v2.0.0

December 8, 2021
  • Redesigned Room Alert Manager’s reporting features to allow users to quickly & easily browse all sensors in one place, view their current readings, check their alarm status, and more.
    • The “Reporting” tab has been renamed “Sensor Data and Reporting.”
  • Made the following minor updates to Axis camera features:
    • Resolved an issue that caused Motion Alert notifications to display an “Unknown Label.”
    • Fixed the formatting of timestamps within an Axis camera image’s file name.
    • Improved the Motion Status in the Axis camera’s Details page to load more quickly.

v1.10.13

November 29, 2021
  • Resolved an issue with the way Room Alert Manager handled overlapping data during Daylight Savings Time (DST) time changes.
  • Resolved an issue that caused the timestamps for Ping Device data samples to get saved with the wrong year.
  • Resolved a memory leak that could affect the application’s syncing processes, including data pulls.

v1.10.5

October 25, 2021
  • Resolved an issue where Room Alert Manager was unable to received data pushed from Room Alert Monitors.
  • Resolved an issue where the version was being displayed as “unknown”.
  • Resolved an issue where usage statistics were not being transmitted.

v1.10.4

October 19, 2021
  • Added support for Axis network cameras.
  • Reorganized items in the main navigation menu.
    • Room Alert Monitors, Ping Devices and Axis Cameras are now listed separately under Devices.
    • Notification Groups, Light/Relay Profiles, Schedules and Custom Templates are now listed under Actions.
  • Implemented minor layout changes to the New Alert Form in order to improve the workflow when adding actions.
  • Added an optional feature to allow Room Alert Manager to send usage statistics to AVTECH.

v1.9.5

September 8, 2021
  • Added support for the Room Alert 3S.

v1.9.3

July 16, 2021
  • Resolved an issue that could cause the data deletion process to time out before it completes.

v1.9.2

June 30, 2021
  • Added support for the following Security Features:
    • Configurable maximum session time
    • Configurable session inactivity limit
    • Failed login limit
    • Password expiration
    • Multi-factor authentication
  • Added support for Room Alert 3W custom credentials and firmware updates.
  • Added support for viewing Alert History.
  • Added a link to the Device Details page, which opens the device’s local web interface.
  • Added custom notification templates to the Import/Export JSON file.
  • Made the following improvements to Reports:
    • Added language to identify when a report does not have any data to graph.
    • Added hourly data points for discovery. (Previously, discovery data points were only generated when the discovery state changed from Discovered to Not Discovered or vice-versa)
    • Updated the CSV download to list timestamps in 24-hour format.
    • Resolved an issue that caused zoomed-in graph views to reset when the report data automatically refreshed.
    • Resolved an issue that could cause reports to appear in the Reports List multiple times.
    • Resolved an issue that could prevent Manager or Viewer users from accessing report data.
    • Resolved an issue that prevented reports from loading properly if a graphed ping sensor has been deleted.
    • Resolved an issue with downloading report data to a CSV file if the report contains “unknown” sensor labels.
    • Resolved an issue that prevented device names from updating in Report drop-down lists.
  • Disallowed saving a negative number of days in Data Retention Settings.

v1.8.4

June 15, 2021
  • Improved the firmware update process to allow for additional firmware update attempts on devices that previously underwent an unsuccessful firmware update.

v1.8.3

June 11, 2021
  • Optimized aggregate data calculations to reduce overall CPU and disk activity.
  • Resolved an issue that could intermittently prevent Device Details pages from loading in Room Alert Manager’s web interface.

v1.7.6

June 4, 2021
  • Increased the amount of time Room Alert Manager waits to validate that a firmware update was successful.
  • Resolved an issue that caused a “New firmware” message to incorrectly appear on the Device Details page of up-to-date E models.
  • Resolved an issue with importing alerts that are associated with custom alert notifications.
  • Added logic to prevent Room Alert Manager from performing Light/Relay actions on archived devices.
  • Added the Push Settings –> Missed Push Threshold to the Import/Export JSON file.
  • Added an “Archived” label to archived devices in more places throughout Room Alert Manager’s web interface.
  • Resolved an issue that caused excluded IP addresses/ranges that were previously deleted to reappear upon service restart.

v1.7.2

May 27, 2021
  • Added support for customizing alert notifications.
  • Added support for archiving devices.
  • Added SMS Modem settings to the Import/Export JSON file.
  • Resolved an issue that could cause a small amount of minutes to get added to imported Quiet Time schedules.
  • Improved the import process so that users can immediately access newly imported reports.
  • Resolved an issue that could cause certain discovery setting to not persist upon service restarts.

v1.6.4

May 14, 2021
  • Added support for configurable data retention settings.
  • Added support for writing to SQL Server Database.
  • Added support for storing device credentials.
  • Packaged the Device-ManageR-To-Room-Alert-Manager Import Tool into Room Alert Manager’s Installation.
  • Resolved an issue with alerting & reporting related to Push to Room Alert Manager functionality.
  • Adjusted field validation in SMS Modem Settings.
  • Removed HTML from “ongoing alert” SMS messages.

v1.5.9

May 11, 2021
  • Resolved an issue that could cause Room Alert Manager’s alerting processes to continuously loop, resulting in high CPU and disk activity, and preventing the application from functioning properly.

v1.5.8

April 29, 2021
  • Resolved an issue that could cause installation files to get deleted if a Room Alert Manager software update is cancelled before it completes.

v1.5.5

April 21, 2021
  • Added support for SMS Modems.
  • Added support for importing Room Alert Manager settings.
  • Discovery performance improvement: specified ports used to listen for E model devices’ discovery responses.
  • Added a Dismiss All button for in-app notifications.
  • Resolved an issue that caused HTML elements to be included in plain-text email and email-to-SMS notifications.

v1.4.3

April 2, 2021
  • Added support for repeat actions.
  • Added support for Quiet Time Schedules.
  • Added support for exporting Room Alert Manager’s configuration to a JSON file.
  • Made performance optimizations to reduce overall CPU and disk activity.

v1.3.4

March 18, 2021
  • Added support for AVTECH’s new Digital Extreme Temperature Sensor.
  • Made performance optimizations to reduce overall CPU and disk activity.
  • Resolved an issue that could prevent Ping Sensors from loading.
  • Specified ports used to listen for devices’ discovery responses.
  • Resolved an issue that prevented Light / Relay Actions from properly displaying within an Alert Details page.
  • Added support for Push To Room Alert Manager (to be used with future releases of Room Alert firmware).

v1.2.1

February 23, 2021
  • Modified the formatting of data in CSV report downloads to be more reader-friendly.
  • Resolved an issue that caused sensor readings in CSV report downloads to not match the user’s chosen temperature scale.

v1.2.0

February 12, 2021
  • Added support for ICMP and HTTP/HTTPS pings.

v1.1.3

January 29, 2021
  • Resolved an issue that prevented device discovery.

v1.1.2

January 29, 2021
  • Added language to the installer to explain that startup may be delayed upon upgrading.
  • Added support for the Light Tower & Relay action for the Room Alert 3E.
  • Removed invalid options for Light Tower & Relay actions on the Room Alert 4E and Room Alert 12E.
  • Added the ability to create a Light Tower & Relay action by selecting “Create new action” within the Alert Form.
  • Removed the Edit buttons from within read-only alerts.
  • Resolved an issue that prevented the report graph from loading when the report’s date picker is set to today.
  • Resolved an issue that prevented the report graph from loading data if custom analog is disabled on the Room Alert device but is added to the report.
  • Resolved an issue that could cause lines to disappear from the report graph when the report’s date range is changed.

v1.1.1

January 26, 2021
  • Fixed issues that prevented graphs from rendering correctly in multi-device Reports.
  • Optimized SQL queries to more quickly aggregate data and pull it from the database.
  • Fixed an issue that could cause Room Alert Manager to no longer aggregate data after the service was stopped/restarted while in the process of aggregating data.

v1.1.0

January 22, 2021
  • Added support for the Light Tower & Relay action type for the following E models: 32E, 12E, and 4E.
  • Added support for triggering Light Tower & Relay actions via alerts.
  • Added support for multiple-device reports, including graphs and CSV downloads.
  • Added support for discovering and pulling sensor data from the Room Alert 3W model at default credentials.
  • Fixed an issue in processing data from the embedded database that could cause a delay in the web interface opening after the Room Alert Manager service restarts

v1.0.2

December 15, 2020
  • Resolved an issue that prevented the installer from properly saving a custom web server port.
  • Added a compatibility FAQ link to the Devices Inventory page.

v1.0.1

December 4, 2020
  • Added help text for the sign-in page.

v1.0.0

November 20, 2020
  • First official release of Room Alert Manager.
Facebooktwitterredditpinterestlinkedinmail
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W