What The Ethernet Port LEDs Mean On A Room Alert Monitor

The Ethernet port on your Room Alert Monitor has two LEDs. On the left is the ‘link’ LED; on the right is the ‘activity’ LED.

When the unit is not connected to power, they are unlit, as shown below:

When the unit is connected to power, you can tell the state the Room Alert Monitor is in by looking at these two LEDs.

Normal Operation
Unit Rebooting
Unit Requesting Firmware Recovery
Unit Cannot Load Valid Firmware Image

Normal Operation

When your Room Alert Monitor is powered on and connected to the network, your Ethernet port LEDs appear as shown below.

The left LED is lit solid green; the right blinks at an irregular rate.

Unit Rebooting

When your unit reboots, the left LED winks out momentarily, as show below.

Please watch the LEDs for at least 1 minute to check for this pattern.

Unit Requesting Firmware Recovery (E Models Only)

If your unit is powered on but its firmware in inaccessible, the LEDs appear like this:

The left LED is unlit; the right blinks at a steady rate.

You may recover your unit’s firmware using AVTECH’s Device Discovery tool. This FAQ shows you how: How To Recover Room Alert Firmware With The Device Discovery Tool.

Unit Cannot Load Valid Firmware Image (E Models Only)

If your unit is powered on but cannot load a firmware image, the LEDs appear like this:

Both the left and right LED blink green at a steady rate. The device will respond to pings, but the web interface will not open in this case.

If you see your Room Alert Monitor Ethernet LEDs in this state, please contact our Technical Support staff, who can assist you in re-loading the firmware properly.