Support

Knowledge Base  /  Frequently Asked Questions  /  Room Alert

How To Disable SNMP Trap Receiving On Room Alert 4E

Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ.

The Room Alert 4E is the only device in our product line that can receive SNMP traps from other network devices (such as printers, fax machines, etc.). If this is not a feature you wish to have enabled, you can follow the instructions to disable receiving traps on the Room Alert 4E.

1. Open your Room Alert Monitor’s web interface. You may open the interface using Device Discovery, Device ManageR, or your account at RoomAlert.com. You may also type the IP address of the unit directly into the address bar of your web browser.

2. Select Settings in the navigation bar to the left.

3. Then select SNMP from the options below Settings.

Navigation Bar -- Settings--SNMP (RA4E)

4. Under the heading, SNMP Trap Receiving Configuration, uncheck the box next to “Enable Trap Receive Alerts.”

SNMP Trap Receiving Configuration

5. Select Save Settings at the top or bottom of the screen. Your Room Alert Monitor will reboot with your new settings.

Save Settings button

Facebooktwitterredditpinterestlinkedinmail
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W