How To Set Up Push To Device ManageR

To configure your Room Alert Monitor to push to Device ManageR, please follow these steps:

1. Open your Room AlertMonitor’s web interface. You may open the interface using Device Discovery, Device ManageR, or your account at RoomAlert.com. You may also type the IP address of the unit directly into the address bar of your web browser.
2. Select Settings in the navigation bar to the left.
3. Select Advanced in the menu that appears below Settings.
4. In the Advanced Settings page, select Device ManageR Configuration.
5. In the Device ManageR Configuration page:
   1. Select Enable Push.
   2. In Server IP Address, enter the IP address of the computer that Device ManageR is installed on.
   3. In Server Port, you may leave the default, 8080, unless you have changed Device ManageR’s HTTP port to another number. (You may check Device ManageR’s HTTP port by opening Device ManageR and navigating to Settings–>Web Server–>Port For Web Access.)
   4. In Push Interval, you may leave the default, 1 Minute, or choose a larger time interval from the drop-down menu.
   5. Select Save Settings at the top or bottom of the page. Your Room Alert Monitor will automatically reboot and commit your changes.

When a Room Alert Monitor pushes to Device ManageR, Device ManageR must not also be attempting to discover it with automatic discovery (UPD broadcast) or Advanced Discovery (TCP scan).

These instructions require you to start and stop the Device ManageR service. This FAQ shows you how: How To Stop, Start And Restart The Device ManageR Service.

First, disable UDP broadcasts and UDP communications.

Please note that when you disable UDP, no devices will be discovered automatically by Device ManageR.

1. Open Device ManageR in your web browser. You may open it by entering ‘localhost:8080’ or ‘<IP address of Device ManageR’s host system>:8080’ in your browser’s address bar.
2. Navigate to Settings–>Discovery in the navigation bar to the left.
3. In the Discovery page:
   1. Select Disable Auto Discovery.
   2. Select Disable UDP Communications.
4. Select Save Settings to save your changes.

5. You’ll need to restart the Device ManageR service at least once as part of preparing Device ManageR for push—you can do that now, or you can do it as part of the steps below (or both). Any device that was previously discovered only by automatic discovery will no longer appear in Device ManageR once you restart.

Next, remove your Room Alert Monitor from Device ManageR’s TCP host list if it’s there.

You only need to perform this step if you have previously discovered your Room Alert Monitor using the Advanced Discovery feature. If so, your Room Alert Monitor will be listed on the tcphostlist.txt file in your Device ManageR program files, and Device ManageR will continue to attempt to discover it using a TCP scan. You’ll need to remove the Room Alert Monitor from this list so that the two methods of discovery (push to Device ManageR from the Room Alert and TCP scan from Device ManageR) don’t conflict.

You may remove your Room Alert Monitor from the TCP host list with the steps below.

1. Stop the Device ManageR service.
2. In Device ManageR’s host system, navigate to Device ManageR’s installation directory (C:\Program Files\AVTECH Device ManageR or C:\Program Files (x86)\AVTECH Device ManageR by default).
3. Open the ‘conf’ folder.
4. Then open the ‘tcphostlist.txt’ file using Notepad or another text editor.
   1. Erase the IP address(es) you no longer wish to discover using a TCP scan.
   2. Save the ‘tcphostlist.txt’ file. (You may need to give yourself Windows administrator permissions to do this.)
   3. Close the ‘tcphostlist.txt’ file.
5. Start the Device ManageR service.