Knowledge Base  /  Frequently Asked Questions  /  Room Alert Monitors (PRO, MAX, and Legacy)

Room Alert Compatibility

Your Room Alert Monitor comes equipped with built-in alerting features, allowing it to operate as a completely stand-alone device. However, integrating your monitor with your account at RoomAlert.com or with locally installed Room Alert Manager software expands the device’s capabilities with a variety of advanced features.

Review the sections below to determine which monitoring options are compatible with your devices.


Room Alert PRO (32S, 12S and 3S)

Room Alert PRO models can be monitored in the following ways:

Cloud Monitoring

  • Room Alert Account
    • discovery
    • alerts via email, SMS, and HTTP post
    • reporting and data export
    • mobile app
  • Room Alert Link utility
    • discovery
    • monitoring device connection status
    • firmware updates

Local Monitoring

  • Built-in features
    • alerts via email or SNMP trap
    • SNMP integration
  • Room Alert Manager service
    • alerts via email or GSM modem
    • light tower / relay toggle actions
    • server shutdown actions
    • reporting and data export
    • firmware updates
  • Room Alert Discovery utility
    • discovery
    • firmware updates

Advanced users may also retrieve live monitoring data using JSON. For more information, please see: Where To Find Room Alert Monitor JSON Data.


Room Alert MAX

Room Alert MAX models can be monitored in the following ways:

Cloud Monitoring

  • Room Alert Account
    • discovery
    • alerts via email, SMS, push notification and HTTP post
    • reporting and data export
    • mobile app

Local Monitoring

  • Built-in features
    • alerts via email or SNMP trap
    • SNMP monitoring
    • BACnet integration
    • firmware updates
  • Room Alert Discovery utility
    • discovery

Advanced users may also retrieve live monitoring data using JSON. For more information, please see: Where To Find Room Alert Monitor JSON Data.


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Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates


Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E

Compatible 'S', 'E' and 'W' Monitors



S modelsE & W models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W

Current Compatible Models

Model
Room Alert MAX
Room Alert 32S
Room Alert 12S
Room Alert 3S
Room Alert 32E/W
Room Alert 12E
Room Alert 4E
Room Alert 3E
Room Alert 3 Wi-Fi