How To Add A New User To Your RoomAlert.com Account

You may add new users to your Room Alert Account that are from your own or from other organizations—all they need is an email address. You decide who you want to see your Room Alert Monitor devices.

You may simply add a new user to your account, or you may approve the request of someone who has requested access.

Adding Users To Your Room Alert Account

Approving Users Who Request Access To Your Room Alert Account

Adding Users To Your Room Alert Account

To add a new user to your Room Alert Account, follow these steps:

1. Log in to your account at RoomAlert.com.

In order to add a user to your Room Alert Account, you must log in as an Administrator or Provisioner user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.

2. In the navigation bar to the left, select your organization name (or account name).

3. Then select Manage Account.

4. In the Manage Account page, select Users. You’ll see a list of the users already assigned to your account under Assigned, and a list of users who have requested access under Pending.

5. To add someone new, select Add User.

6. In the Add User window:

– Enter the new contact’s email address.

– Select their User Role. For more information, please see: How To Manage User Access To Your RoomAlert.com Account.

– Select Add User.

7. The new user will immediately appear in your Assigned list if they have already registered at RoomAlert.com. (If they still need to register, they will appear in your Pending list.)

You may remove access at any time by selecting the trash can icon next to a user’s name and then confirming the deletion.

8. An email will be sent to the user at the address you provided, letting them know they have been added to your account.

Approving Users Who Request Access To Your Room Alert Account

People may also request access to your account. When they do, you will receive an email letting you know. To approve the user’s request, follow these steps:

1. Log in to your account at RoomAlert.com.

2. In the navigation bar to the left, select your organization name (or account name).

3. Then select Manage Account.

4. In the Manage Account page, select Users.

5. In the Pending section of the Users page, you’ll see a list of users who have requested access. (The Assigned section shows you who already has access.)

6. Locate the name of the pending user that you’d like to grant access to and select Assign Role. (You may deny access by selecting Deny.)

7. In the Approve Pending User window:

– Select their User Role. For more information, please see: How To Manage User Access To Your RoomAlert.com Account.

– Then select Approve Request.

8. Once you approve the user:

– The user will move to the Assigned section in your Users page.

– An email will be sent to the user letting them know the request was approved.

You may remove access at any time by selecting the trash can icon next to a user’s name and then confirming the deletion.