Knowledge Base  /  Frequently Asked Questions  /  Device Discovery Utility

How to Run AVTECH Device Discovery as an Administrator in Windows

If you attempt to run the AVTECH Device Discovery utility but it doesn’t launch, you likely need to modify its privileges in Windows to let you run it as an administrator.

  1. In Windows, navigate to the ‘AVTECH Device Discovery.exe’ program file. The default installation path is C:\Program Files\AVTECH Device Discovery Utility.
  2. Right click on the file, and select Properties from the menu that appears.


Note that the right-click menu also has a ‘Run As Administrator’ option towards the top. You may select this option if you’d like to launch it only this time as an administrator. Selecting this option does not permanently modify the privileges.

  1. In the AVTECH Device Discovery Utilities Properties window, select the Compatibility tab.
  2. Locate the Privilege Level section at the bottom of the tab.
    1. Fill in the check box for Run this program as an administrator.
    2. Select OK.


  1. Start Device Discovery. The program should now launch as expected.
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W