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How To Plot Your Devices On The Map In Your Account

In your Room Alert Account, you can plot your Room Alert Monitors on a map for visual inventory, and immediately know what locations have alerts in progress or may require attention.

You can plot your devices by:

– Street address
– City, state, zip code or country
– Coordinates
– Any other location that can be displayed on a map

Step 1: Plot your devices

Updating your device locations is easy. To plot a device:

1. First, log in to your account at

In order to set or edit a device’s location, you must log in as an admin-level or operator-level user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your Account.

2. Then select Devices in the navigation bar to the left.

3. In the Devices page, select the Map tab. Here, you’ll see a map of the world and a list of all of your registered devices.

4. Put your cursor in the Location field next to the desired device.


5. Enter the location.


6. Then simply click outside of the field to commit your changes.

7. Your device will now appear on the map, as shown below:


– You may change your device’s location at any time by overwriting the information in its Location field.

– If your device isn’t plotted in the exact location on the map, try entering the address in a different format or using the coordinates.

You can find the coordinates by searching for the address in Google Maps. (The coordinates are listed in your web browser address bar.)


– If desired, you can also enter addresses in the Location field that cannot be plotted on the map, as shown below.


Step 2: View your device on the map

Your devices appear on the map as red pointers displaying status icons:

– A circle with two signal bars GTMD_Pointer_Connected indicates that the device is online and is in a clear state.

– A circle with no signal bars GTMD_Pointer_NotConnected indicates that the device is offline.

– A lightning bolt GTMD_Pointer_Triggered indicates that the device is in an alarm state.

Filter your devices

You can filter the devices displayed on the map by connection status, device type, and alert status.


Select the X to reset your filters.


View device details

If you click on a red pointer on the map, the device details will appear.


Click on a cluster of devices to display individual pointers.


Tips & Tricks

You can manipulate the map in a number of useful ways, such as:

– Switching to satellite view
– Zooming in
– Moving the map up & down and left & right

Switch to satellite view

In the upper left corner of the screen, you can use the Map and Satellite buttons to toggle between the two view types.


If you hover over the selected button, you have the option to display additional information.

– For Map, the additional option is Terrain.


– For Satellite, the additional option is Labels.


Zoom in

Use the + and symbols in the lower right corner of the map to zoom in and out.


You can zoom in on a specific point by placing your cursor over it and using the scroll wheel on your mouse.

Move the view up & down, left & right

Top move the map, simply hold down the left button on your mouse.

– Original view


Drag your mouse back and forth to move the view left and right.

– View moved to the left


Drag your mouse up and down to move the view higher and lower.

– View moved down


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W