Knowledge Base / Frequently Asked Questions / RoomAlert.com
If you would like to permanently delete a device and all of its logged data, you may delete it from the Archived list. Please note that this cannot be undone.
If you remove a device from your Inventory list, that device will then be available in your Archived list. In the Archived list, you may view and download historical data that was collected before the device was archived. Going forward, no new data for this device will be stored under the Archived list. Any existing alerts for this device will also be automatically deleted.
To archive a device:
1. Log in to your account at RoomAlert.com.
In order to archive a device, you must log in as an admin-level or operator-level user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. In the navigation bar to the left, select Devices.
3. In Inventory, you’ll see a list of the Room Alert Monitors registered to your account.
– You may see suspended devices listed in your Inventory. Please note that the Room Alert Account still logs data from suspended devices; the data is simply not accessible while the device is suspended.
4. Locate the device that you wish to archive.
5. Then select the archive (file cabinet) icon next to the device.
6. Review the information in the Archive Device dialog box, and then select Archive This Device.
7. The device will now appear under the Archived tab, as shown below.
8. To download historical data for the device, click on the device name to open its Device Details page.
– For more information, please see How To Export Sensor Data From Your RoomAlert.com Account.
After you’ve archived a device, you have the option to permanently delete it from your account. Once this is done, the device will no longer appear in your Archived list, and you will no longer have access to the data that was being stored under the Archived tab.
To delete a device:
1. Log in to your account at RoomAlert.com.
In order to remove a device, you must log in as an admin-level or operator-level user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. In the navigation bar to the left, select Devices.
3. Then open the Archived tab.
4. Locate the device that you wish to delete.
5. Then select the delete (trash can) icon next to the device.
6. Review the information in the Delete Device dialog box, and then select Delete This Device.
7. The device will no longer appear in your account.
If you delete the device listing from the Archived tab, it will not affect the active device listing under the Inventory tab.
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
