How To View Alert History In Device ManageR

The Alert History Option allows you to view a quick snapshot of both the Current and Historical alerts of a discovered device. If desired, the history can also be exported to a CSV file.

The article below outlines the steps to view both the Current and Historical alert history, as well as how to export this data to a CSV file.

1. In the web interface of AVTECH Device ManageR click the Device Status Tab in the left hand menu of the main interface.

2. Select the discovered device you wish to obtain the history data for.

3. Toward the center of the screen you will see four tabs for your device. Click on the Alert History Tab to the far right.

4. The window that displays will now show separate sections for any Current and Historical Alerts.

**Note** There is a drop down option for selecting the number of alerts that can be viewed. (10,20,50,100) This will depend on the amount of data that Device ManageR has polled/collected for the unit. If a device has recently been added, it will take several polling cycles to collect any information.

-The information can be updated via the Refresh History button.

-Toward the center of the screen the user is presented with options to View or Hide the Current or Historical Alert information for the selected device. This can be done simply by clicking on the appropriate word View or Hide in the border area surrounding the displayed data. By clicking on the word Drag you can re-size/adjust the amount of screen real estate this window occupies.

8. The Alert History/Notification Data can be also exported by clicking on the the Export To CSV button function on this screen.

NOTE: Clicking on this function is similar to performing the same operation under the Settings>Alert Logging>Export Alerts/Notifications feature. The only difference is that the screen will be automatically configured for the actual device currently being viewed.